摘要
本研究探討於職場中使命感意涵之研究，採用個案研究法並透過探討過去文獻及針對36位訪談對象進行訪談資料之分析討論，篩選保留12位訪談對象中，其中負責人身份為5位、一般受雇員工為7位，歸納結論如下：
一、 對於選擇工作之歷程，包括選擇從事工作之原因及是否符合興趣，可歸納為：個人的興趣及夢想、個人的經歷。
二、 對於工作之看法，分為訪談對象本身及其家人看法等兩個部分，訪談對象本身對於工作之看法，可歸納出心之所好與發展前景面向，員工身份為享受工作與發展前景面向；家人對於工作之看法於不同身份之共同面向為家人支持，差別在於負責人身份是家業的承接，員工身分有家人的擔憂面向。
三、 因為工作所帶來之喜悅，可歸納為：客戶經營及自我成就面向。
四、 從事工作之後所遇之難處，此部分包括因為工作而帶來的辛苦之處及為了工作有所犧牲部份，辛苦之處於不同身份別之共同面向為客戶經營、差異在於負責人身份為公司經營及個人努力面向，而員工身份為職場經營；因為工作而來的犧牲可歸納為：健康、時間/與金錢、自我調整。
五、 因為工作所遭遇之不愉快狀況及其如何調適：於不同身份別之相同面向為客戶經營、差異之處在於負責人身份為公司經營，而員工身份為職場經營。
六、 是否有持續從事此工作之意願，負責人身份及員工身份皆歸納為：願意持續從事此工作之條件及原因。

關鍵字：使命感、職場、工作、工作選擇、持續意願

Abstract
The present study explores the implication of a sense of calling in the workplace. For such purposes, we looked into past documents and conducted analytical discussions on the interview data for 36 interviewees and eventually sorted out 12 interviewees , including 5 in the responsible person of a company and 7 general employees. Through such efforts, we generalized the conclusions enumerated below:
I. In terms of the process of choosing a job, including the reasons behind the choices of jobs and whether the jobs chosen are in line with interests. In this regard, we summarize such conclusions as: Personal interests and dreams, individual experiences, and inheritance of family businesses.
II. The viewpoints on work are divided into two parts, i.e., the interviewees themselves and their family members. In terms of the viewpoints of interviewees toward their jobs, such viewpoints are summarized into development prospects and their personal preferences in the part of responsible principals. Such viewpoints are summarized into pleasure at jobs and development prospects in the part of employees.
III. The happiness from jobs is generalized into customer relationship management and self-achievement.
IV. Difficulties after joining the company include the hard work and sacrifaces they make. For the management, the hardship brought by the job include customer relationship and business management as well as individual efforts and the hardship for employees is career and customer relationship management. Sacrifaces they make can be summarized in health, time, money and self-adjustment.
V. Displeasure amidst the jobs and the adaptation thereto: Such part can be summarized into company operation and customer management in the part of responsible principals, and summarized as workplace management and customer management in the part of employees.
VI. When being asked about the willingness to continue working, the management and employees enumerated the conditions and reasons which will make them willing to stay.
Keywords:Calling, workplace, job, job selection, willingness to continue working

目錄
論文審定書 …………………………………………………………………………i
摘要 …………………………………………………………………………………ii
Abstract ……………………………………………………………………………iii
目錄 …………………………………………………………………………………iv
表目錄 ………………………………………………………………………………vi
第一章 緒論…………………………………………………………………………1
第一節 研究背景………………………………………………………………1
第二節 研究目的………………………………………………………………3
第二章 文獻回顧……………………………………………………………………4
第一節 使命感（Calling）………………………………………………… 4
第二節 使命感之相關文獻……………………………………………………6
第三章 研究方法……………………………………………………………………8
第一節 個案研究法……………………………………………………………8
第二節 研究對象………………………………………………………………11
第三節 資料收集………………………………………………………………14
第四節 資料分析………………………………………………………………16
第四章 結果分析……………………………………………………………………17
第一節 選擇工作之歷程………………………………………………………17
第二節 對工作的看法…………………………………………………………21
第三節 工作帶來之喜悅………………………………………………………26
第四節 工作所遇之難處………………………………………………………29
第五節 不愉快及調適…………………………………………………………34
第六節 持續此工作之意願……………………………………………………38
第七節 綜合整理………………………………………………………………40
第五章 討論與建議…………………………………………………………………43
第一節 研究結論………………………………………………………………43
第二節 研究討論………………………………………………………………46
第三節 研究限制與建議………………………………………………………50
參考文獻 ……………………………………………………………………………51





















表目錄

表3-1一般企業負責人訪談對象列表……………………………………………11
表3-2一般企業任職之受僱員工訪談列表………………………………………12
表4-1工作的具體意義與使命感之各向度整理表………………………………40

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