由於外在環境的變遷，在追求高效率及人力資源有效運用的環境下，組織成員的工作行為就顯得更加重要。員工為什麼會拖延？拖延對組織會不會造成負面影響？本研究主要探討員工之「害怕失敗」、「工作拖延」與「社會閒散」的現況與三者之間的關係，在進一步探討「知覺組織支持」是否在「害怕失敗」與「工作拖延」之間具調節效果？
本研究蒐集了包括金融保險業、傳統製造產業、高科技製造業、電子資訊業、通訊服務業、交通航空運輸業、物流業、服務業、軍公教的員工作為研究對象。本研究於第一階段回收 389 份有效問卷，相隔三週之後送出第二階段問卷，成功回收 322份有效問卷，再排除其中不適用之樣本， 最終有效及可分析樣本數為313 份。
本研究結果顯示：一、「害怕失敗」與「工作拖延」呈現正向相關；二、「工作拖延」對於「社會閒散」呈現正向相關；三、「工作拖延」能夠中介「害怕失敗」與「社會閒散」之間的關係；四、「知覺組織支持」無顯著調節「害怕失敗」與「 工作拖延」之間的正向關係。

As the external environment changes, in pursuit of high efficiency environment and the effective use of human resources. The work behavior of employees in organization becomes more important. Why do employees procrastinate? Will procrastination have a negative impact on the organization? The aim of this study was to investigate the relationship between fear of failure, procrastination at work and social loafing. The further explore the moderating effect of perceived organization support between fear of failure and procrastination at work.
A survey was conducted among a representative sample of employees from service industry, technology industry, aviation industry, government, manufacturing, communication service industry and financial business. N=389 on time-1, and another survey was collected after 3 weeks, total 322 samples are successful matched on time-2. Exclude samples that are not applicable, the final number of valid and analyzable samples is 313.
The results of this study shown:
1. Fear of failure has positive effect on procrastination at work
2. There is positive effect of procrastination at work on social loafing
3. Procrastination at work will mediate the relationship between fear of failure and social loafing
4. Perceived organization support has no significant moderating effect between fear of failure and procrastination at work

目錄
論文審定書 i
中文摘要 ii
Abstract iii
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究流程 5
第二章 文獻探討 6
第一節 工作拖延 6
第二節 害怕失敗 12
第三節 社會閒散 15
第四節 知覺組織支持 20
第三章 研究方法 23
第一節 研究架構與假設 23
第二節 研究樣本與施測程序 24
第三節 研究工具 25
第四節 資料處理與分析 27
第四章 研究結果 28
第一節 樣本特性 28
第二節 敘述性統計與相關係數分析 31
第三節 迴歸分析 33
第五章 討論與建議 38
第一節 研究結果之討論 38
第二節 研究限制及未來研究建議 41
參考文獻 42
附 錄 47

圖次
圖 1 1 研究流程圖 5
圖 2 1 Ringelmann Effect(Ingham、Levinger、Graves & Peckham, 1974) 15
圖 3 1 研究架構圖 23
圖 4 1 知覺組織支持對害怕失敗與工作拖延之調節效果圖 36
 
表次
表4-1樣本人口變項統計表 29
表4-2 敘述性統計與相關係數 32
表4-3 Model 4 模型檢定分析 34
表4-4 Model 7 模型檢定分析 35
表4-5中介效果模式 35
表4-6 研究結果摘要表 37

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