聯合國2005年報告《Who Cares Wins》中，首見由環境、社會、公司治理等三項指標所構成永續投資(ESG)一詞，報告指出ESG三項指標納入企業運營的評量標準，除了促進企業永續經營之外，也能替社會、環境與經濟帶來正面效益，並讓公司有效實現企業社會責任。

本研究以資源基礎理論及利害關係人為基礎，結合Sher Zaman Khan, Qing Yang, Abdul Waheed (2018)所提出的無形資源能力因素與Lokuwaduge及Heenetigala探討ESG揭露動機，整理五項構面、共25個問項之問卷，探討「智財資本」、「財務能力」、「社會責任」、「營運彈性」及「品質追蹤溯源」構面與「公司績效」構面之關係，以研究非鐵金屬公司投入ESG對於公司績效的影響要素。問卷自民國110年9月27日起以線上電子問卷SurveyCake經電子郵件進行發放，截至110年10月11日共計回收53份，有效問卷共計53份，有效問卷率達100%。

研究結果顯示:「品質追蹤溯源」構面對「公司績效」有顯著正向影響，但其餘構面及人口統計變數並無顯著影響，爰建議加強產品服務及公司流程之品質，以提高公司績效並永續發展。

ESG, consisting of Environmental, Social and Governance, was first seen in the report “Who Cares Wins” published by United Nations in 2005. In addition to achieving corporate sustainability ESG not only benefits society, environment and economy but fulfills Corporate Social Responsibility (CSR).

This thesis is based on resource-based view (RBV) and stakeholder theory, taking into account intangible resources/capability by Sher Zaman Khan et la. (2018) and ESG disclosure motives by Lokuwaduge and Heenetigala (2016). Five dimensions and twenty-five questions are designed to explore the correlation between company performance and intellectual capital, financial capability, social responsibility, operation flexibility and quality assurance tracking. The online survey was conducted from 27 Sep to 11 Oct 2021 in Surveycake website via email notice. Fifty-three copies of sample were collected and all verified valid.

The conclusion shows there is statistically significant difference between company performance and quality assurance tracking. It is recommended companies shall enhance the quality of product/service and internal process to boost sustainability.

論文審定書................................................................................................................................................ i
誌 謝........................................................................................................................................................... ii
摘 要........................................................................................................................................................... iii
Abstract...................................................................................................................................................... iv
目錄............................................................................................................................................................ v
圖次............................................................................................................................................................ vi
表次............................................................................................................................................................ vii
第一章 緒論............................................................................................................................................... 1
第一節 研究背景與動機........................................................................................................................... 1
第二節 研究目的...................................................................................................................................... 2
第三節 研究流程...................................................................................................................................... 2
第四節 研究範圍與限制.......................................................................................................................... 3
第二章 文獻探討..................................................................................................................................... 4
第一節 企業社會責任(CSR)與ESG.......................................................................................................... 4
第二節 ESG與無形資源/能力................................................................................................................... 4
第三節 ESG績效與ESG揭露..................................................................................................................... 5
第三章 研究設計...................................................................................................................................... 7
第一節 研究模式....................................................................................................................................... 7
第二節 操作型定義及衡量方法............................................................................................................... 8
第四章 資料分析與討論........................................................................................................................... 11
第一節 人口統計資料與敘述統計........................................................................................................... 11
第二節 信度分析與因素分析................................................................................................................... 17
第三節 效度分析....................................................................................................................................... 19
第四節 研究構面之相關分析................................................................................................................... 25
第五節 公司績效之構面預測分析........................................................................................................... 28
第六節 人口統計變數............................................................................................................................... 32
第五章 結論與建議................................................................................................................................... 39
第一節 研究結論....................................................................................................................................... 39
第二節 管理意涵....................................................................................................................................... 39
第三節 研究限制與後續研究建議........................................................................................................... 40
參考文獻.................................................................................................................................................... 41
附錄 研究問卷........................................................................................................................................... 43

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