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博碩士論文 etd-0425122-102636 詳細資訊
Title page for etd-0425122-102636
論文名稱
Title
奢侈品牌年輕化對既有顧客和年輕顧客影響之研究
A Study on the Influence of Brand Rejuvenation Strategies on Perceptions of Existing Customers and Young Consumers for Luxury Brands
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
137
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2021-08-19
繳交日期
Date of Submission
2022-05-25
關鍵字
Keywords
品牌偏好、品牌態度、品牌年輕化、奢侈品牌、購買意願、核心價值、從眾效應、LVP模型
brand preference, brand attitude, rebranding, Luxury brand, core value, bandwagon effect, LVP model
統計
Statistics
本論文已被瀏覽 271 次,被下載 36
The thesis/dissertation has been browsed 271 times, has been downloaded 36 times.
中文摘要
本研究以奢侈品產業為例,針對品牌年輕化對既有顧客品牌態度和年輕顧客
的品牌偏好影響分別進行討論。將既有顧客按照奢侈品價值和定義的不同進行分
組,並觀察組內是否對於奢品年輕化有著類似的想法,最後也將討論延伸至品牌
核心價值是否對於年輕化成功與否有所關聯。另一方面,本研究探討奢侈品牌年
輕化策略是否對於年輕人而言是能增進品牌偏好的,進而增加購買意願,接下來
試驗從眾效應對於購買意願是否有所影響。
以奢侈品牌近年來的年輕化個案作為案例,在既有顧客奢侈品價值的問卷中 共收回了 121 份有效問卷,並使用集群分析將既有顧客分為四類。從中挑選 15 位 進行深入訪談得出奢侈品年輕化對於品牌態度會有影響,在分析後驗證既有顧客 分組組內對於品牌態度沒有共同性,另一方面年輕化有符合品牌核心價值對於品 牌態度有正面影響。
同樣以奢侈品牌近年來的年輕化個案作為案例,分析年輕人的品牌偏好是否 受年輕化策略影響,本研究共收回了 236 份有效問卷,並採用用迴歸分析、 ANOVA 分析導出年輕化策略對於年輕顧客有正向影響,但影響幅度甚小,從眾 效應也會正向的影響購買意願。
Abstract
The purpose of the study is to investigate how luxury rebranding strategies effect on brand attitude of existing customers as well as brand preference of young consumer. On the one hand, The study group existing customers according to how they define the value of luxury, and observed if the people in the same group share the same opinion on luxury rebranding strategies afterwards. Moreover, the study will extend the discussion to the correlation between the success of rebranding and core value. On the other hand, the thesis investigates whether luxury rebranding strategies can increase brand preferences and enhance purchase intention of youngsters. Furthermore, the study will examine if bandwagon effect impacts on the purchase intention.
Take the recent luxury rebranding case as an example, the thesis collects 121 valid questionnaires of existing customers and divided them into four groups by K- means clustering. The paper will select 15 interviewees to conduct in-depth interview which focus on the effect of luxury rebranding on brand attitude. After analyzing, it is examined that cluster of existing customers is not related to brand attitude toward rebranding. Besides, if the core value of the brand have been consistently presented to customers, brand attitude will be positively affected.
The paper also investigates if the brand preference of young consumers being affected by rebranding strategies. We collects 256 valid questionnaires and analyses them by regression analysis and ANOVA which shows that luxury rebranding can increase brand preference insignificantly. Moreover, bandwagon effect will positively affect purchase intention.
目次 Table of Contents
論文審訂書 I
謝辭 II
中文摘要 IV
英文摘要 V
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究流程 4
第一章 文獻探討 5
第一節 奢侈品 5
第二節 品牌年輕化 7
第三節 既有顧客 8
第四節 年輕消費者 10
第五節 品牌態度 12
第六節 品牌偏好 13
第七節 從眾效應 15
第二章 研究方法 16
第一節 研究架構 16
第二節 研究假說 18
第三節 研究變項定義與測量 19
第四節 資料搜集 26
第三章 研究結果 29
第一節 既有顧客問卷資料與分析 29
第二節 既有顧客深度訪談 35
第三節 年輕顧客問卷資料與分析 47
第四節 假說驗證 63
第四章 研究結論與建議 64
第一節 研究結論 64
第二節 研究貢獻 69
第三節 研究限制 71
第五章 參考文獻 72
附錄一-奢侈品年輕化個案(男性) 83
附錄二-奢侈品年輕化個案(女性) 105
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