Responsive image
博碩士論文 etd-0527121-190341 詳細資訊
Title page for etd-0527121-190341
論文名稱
Title
品牌塑造讓你發掘點子王! 雇主品牌吸引力、員工忠誠度與員工創造力之關係: 以LMX、創意自我效能為調節變項
Branding employer brand can explore the Idea King ! The Study on The Relationships among Employer Brand Attractiveness, Employee Loyalty, and Employee Creativity: The Moderating effects of Leader-Member Exchange and Creative Self-Efficacy.
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
73
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2021-05-25
繳交日期
Date of Submission
2021-06-27
關鍵字
Keywords
雇主品牌吸引力、員工忠誠度、創造力、LMX、創意自我效能
Employer Brand Attractiveness, Employee Loyalty, Employee Creativity, Leader-Member Exchange, Creative Self-Efficacy
統計
Statistics
本論文已被瀏覽 227 次,被下載 76
The thesis/dissertation has been browsed 227 times, has been downloaded 76 times.
中文摘要
在快速變動的AI世代,就業資訊相較過往更加公開透明,勞動市場的組成亦變化萬千,加上少子化的衝擊,每年投入至職場的勞動力大幅驟降,各界專業人才的搶手程度更勝以往。其中,創意人才為業界策略創新不可或缺的要角,然而過去鮮有研究特別著墨在創意人才和雇主品牌經營做連結,本研究期望聚焦探討雇主品牌吸引力是否能影響組織內員工的忠誠程度,進而撼動創意人才進行積極表現,並觀察LMX和創意自我效能對於員工忠誠度以及員工創造力之調節作用。

本研究以在職員工為研究對象並採用便利抽樣進行調查,蒐集來自不同年齡、產業、教育程度的受試者,共計回收340份有效問卷。研究結果發現:一、雇主品牌吸引力對員工忠誠度呈現正向顯著關係;二、員工忠誠度對員工創造力呈現正向顯著關係;三、員工忠誠度會中介雇主品牌吸引力與員工創造力之間的關係;四、LMX會正向調節員工忠誠度和員工創造力之關係;五、創意自我效能不會調節員工忠誠度和員工創造力的關係。本研究亦針對研究結果加以探討並提出管理意涵及貢獻與未來研究建議。
Abstract
In the AI generation, employment information is more open than the past, and the composition of the labor market has also changed. With the impact of declining birthrates, the number of laborers declines every year, making more difficult to recruit professionals. Creative talents are indispensable for the company’s strategic innovation. However, in the past, few studies focused on the connection between employer brand attractiveness and employee creativity. This study explored the mediating effect of employee loyalty and the moderating roles of LMX and creative self-efficacy on the relationship between employer brand attractiveness and employee creativity.

The data were collected and composed of 340 valid responses from office workers in different industries, ages, and education backgrounds in Taiwan, According to the results, the study revealed that (1) employer brand attractiveness had a significant positive correlation with employee loyalty; (2) employee loyalty had a significant positive correlation with employee creativity; (3) employee loyalty played a mediating role on the relationship between employer brand attractiveness and employee creativity; (4) LMX had a positive moderating effect on the relationship between employee loyalty and employee creativity. Based on the findings, this study discussions contribution, managerial implications and future research directions.
目次 Table of Contents
目錄
論文審定書 i
論文公開授權書 ii
摘要 iii
Abstract iv
目錄 v
圖次 vii
表次 viii
第一章 緒論 1
第一節 研究背景 1
第二節 研究目的 4
第二章 文獻探討 6
第一節 雇主品牌吸引力 6
第二節 員工忠誠度 8
第三節 員工創造力 9
第四節 領導者與部屬交換關係 11
第五節 創意自我效能 13
第三章 研究方法 15
第一節 研究架構 15
第二節 研究假設 16
第三節 研究樣本 16
第四節 研究工具 18
第五節 控制變項 24
第六節 研究程序 25
第七節 資料分析 27
第八節 共同方法變異檢測及說明 28
第四章 研究結果 31
第一節 各變項之現況分析 31
第二節 人口變項在各變項的差異檢定 34
第三節 各變項之相關分析 37
第四節 雇主品牌吸引力、員工忠誠度、員工創造力、LMX及創意自我效能之中介模型 39
第五節 雇主品牌吸引力、員工忠誠度、員工創造力、LMX及創意自我效能之調節模型 41
第六節 間接效果的調節作用 44
第五章 討論與建議 47
第一節 研究發現與討論 47
第二節 實務管理意涵 49
第三節 研究限制與未來研究建議 51
參考文獻 53
附錄:問卷 59

參考文獻 References
一、中文部分
巴斯田(2004)。轉換型領導者如何激發員工創造力:主動行為,創造性自我效能和創造性過程參與的影響。國立交通大學管理科學系碩士論文。新竹。
吳靜吉、郭俊賢、王文中、劉鶴龍、陳淑惠和李慧賢 (1996)。創新行為量表之編制與修訂。未出版。
李欣津(2008)。工作特性與創意自我效能與創造力間的關係。國立中山大學人力資源管理研究所碩士論文。高雄。
李貽鴻、鄭雅方、陳宏斌(2011)。航空公司空服員知識管理與工作績效影響之研究。管理實務與理論研究,5(1),18-34。
李澄賢(2004)。大學生的情緒調節、調節焦點、樂觀與創造力之關係。國立政治大學教育學系教育心理與輔導組學位碩士論文。台北。
邱柏松、戴志璁(2007)。組織認同、員工忠誠度、人力資本及組織效能之研究-以商業銀行為例。管理研究學報,7 (2),227-255。
翁良杰、童惠欣(2017)。交換關係對於知識分享以及創造力影響之多層次研究:一個整合社會兩難困境與代理問題之分析。中山管理評論,25(1),177-218。
陳淑雯、張婉菁(2013)。知識分享與個人創造力對工作績效的影響。管理研究學報,13(2),81-101。
陳淑雯、張婉菁(2013)。知識分享與個人創造力對工作績效的影響。管理研究學報,13(2),81-101。
陳慶(2018)。公司福利制度對員工忠誠度影響之研究-以A公司為例。國立高雄大學亞太工商管理學系碩士論文。高雄。
陸洛、林惠彥、楊士倫(2015)。經濟誘因之外-雇主品牌吸引力與員工工作後果之關聯。商略學報,7 (2),113-128。
彭于萍(2016)。大學圖書館館員之領導者-成員交換關係、創意自我效能與館員創新行為之關係模式探析。教育資料與圖書館學,53(1),27-61。
彭台光、高月慈、林鉦棽 (2006),「管理研究中的共同方法變異:問題本質、影響、測試和補救」,管理學報,23(1),77-98。
彭瑞振(2017)。真誠領導、團隊敬業貢獻、正向心理資本與員工創造力:一個跨層次的研究。人力資源管理學報,17(4),37-60。
游銘仁、吳靜吉(2019)。應得權益感與創新行為關係之研究:以創意自我效能為中介變項。科技管理學刊,24(1),1-30。
劉彥緯(2014)。船員忠誠度對工作績效影響之研究。國立高雄海洋科技大學海洋事務與產業管理學位學程碩士論文。高雄。
蔡翔、張光萍、李翠(2007)。企業文化對知識型員工忠誠度影響的若干命題。工業技術經濟,26(4),53-55。

二、英文部分
Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F., & May, D. R. (2004). Unlocking the mask: A look at the process by which authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15, 801-823.
Backhaus, K. and Tikoo, S., 2004. Conceptualizing and Researching Employer Branding, Career Development International, 9(4), 501-517.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Upper Saddle River, NJ: Prentice Hall.
Banta, K. & Watras, M. (2019). Why We Need to Rethink “Employer Brand”. Harvard Business Review. Retrieved from https://hbr.org/2019/06/why-we-need-to-rethink-employer-brand
Bauer, T. N., & Green, S. G. (1996). Development of leader-member exchange: A longitudinal test. Academy of Management Journal, 39, 1538-1567.
Berthon, P., Ewing, M. and Hah, L. L. (2005). Captivating Company: Dimensions of Attractiveness in Employer Branding, International Journal of Advertising, 24(2), 151-172.
Carmeli, A., & Schaubroeck, J. (2007). The influence of leaders' and other referents' normative expectations on individual involvement in creative work. The Leadership Quarterly, 18(1),35-48.
Edwards, M. R., 2010. An Integrative Review of Employer Branding and OB Theory, Personnel Review, 39(1), 5-23.
Gong, Y., Huang, J., Farh, J. (2009). Employee Learning Orientation, Transformational Leadership, And Employee Creativity: The Mediating Role Of Employee Creative Self-Efficacy. Academy of Management Journal, 52(4), 765–778.
Graen, G. B. and Uhl-Bien, M., 1995, Relationship-Based Approach to Leaderships: Development of Leader-Member Exchange (LMX) Theory of Leadership over 25Years: Applying a multi-level multi-domain perspective, Leadership Quarterly, Vol.6, No. 2, 219-247.
Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural quation Modeling, 6(1), 1-55.
K. Matzler, B. Renzl (2006). The relationship between interpersonal trust, employee satisfaction, and employee loyalty. Total Quality Management and Business Excellence, 17, 10, 1261-1271.
Knox, S., & Freeman, C. (2006). Measuring and managing employer brand image in the service industry. Journal of Marketing Management, 22(7-8), 695-716.
Laabs, J. J.(1996), Employee commitment, Personnel Journal, 75, 8, 58-66.
Mak, B. L. and Sockel, H. (2001). A Confirmatory Factor Analysis of IS Employee Motivation and Retention. Information and Management, 38, 5, 265-298.
Maxwell, R. and Knox, S., 2009. Motivating Employees to “Live the Brand”: A Comparative Case Study of Employer Brand Attractiveness within the Firm, Journal of Marketing Management, 25(9-10), 893-907.
Meyer, J. P. and Allen, N. J. (1984), Testing the ‘Side-Bet Theory’ of Organizational Commitment: Some Methodological Considerations, Journal of Applied Psychology, 69, 3, 372-379.
Meyer, J. P. and Allen, N. J. (1991), A Three-Component Conceptualization of Organizational Commitment, Human Resource Management Review, 1, 1, 61-89.
Michael, L. A. H., Hou, S. T., & Fan, H. L. (2011). Creative Self-Efficacy and Innovative Behavior in a Service Setting: Optimism as a Moderator. Journal of Creative Behavior ,45, 258-272.
Ng, T. W., and Feldman, D. C. (2013), A meta-analysis of the relationships of age and tenure with innovation-related behavior. Journal of Occupational and Organizational Psychology, 86(4), 585-616.
Niehoff, B. P., Moorman, R. H., Blakely, G., & Fuller, J. (2001). The Influence of Empowerment and Job Enrichment on Employee Loyalty in a Downsizing Environment. Group & Organization Management, 26, 1, 93-113.
Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of Management Journal, 39, 607-634.
Pinder, C. C. (1984), Work Motivation. Scott (Ed.), Foresman and Company, (pp.113-131). Glenview, IL.
Sartain, L., 2005 Branding from the Inside Out at Yahoo!: HR’s Role as Brand Builder, Human Resource Management, 44(1),89-93.
Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37, 580-607.
SH Liao, CC Chen , (2018). Leader-member exchange and employee creativity Knowledge sharing: the moderated mediating role of psychological contract. Leadership & Organization Development Journal, 39(3), 419-435.
Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social andcontextual factors that can foster and hinder creativity. Leadership Quarterly, 15(1), 33-53.
Staw, B. M. (1981), The Escalation of Commitment To a Course of Action, Academy of Management Review, 6, 4, 569-576.
Tajfel, H. (1974). Social identity and intergroup behavior. Social Science Information,13(2), 65-93.
Tajfel, H.(1978). Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations. London, UK: Academic Press.
Tajfel, H.(1981). Human Groups and Social Categories: Studies in Social Psychology. Cambridge: Cambridge Univ. Press 369 pp.
Tajfel, H., & Turner, J. C. (1985). The social identity theory of intergroup behavior. InWorchel, S. and Austin, W. G. (Eds.), Psychology of Intergroup Relations (2nd ed.,7-24). Chicago, IL: Nelson-Hall.
Tierney, P., & Farmer, S. M. (2002). Creative self-efficacy: Its potential antecedents and relationship to creative performance. Academy of Management Journal, 45, 1137-1148.
Turkyilmaz, A., Akman.G & Ozkan. C, & Pastuszak., Z. (2011). Empirical study of public sector employee loyalty and satisfaction. Industrial Management & Data Systems, 111, 5, 675-696.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code