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論文名稱 Title |
快消品經銷商管理模式的差異:以隱形眼鏡與生活用快消品為例 Differences in the Management Mode of FMCG Distributors:Taking Contact Lenses and FMCG for Daily Use as an Example |
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系所名稱 Department |
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畢業學年期 Year, semester |
語文別 Language |
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學位類別 Degree |
頁數 Number of pages |
50 |
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研究生 Author |
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指導教授 Advisor |
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召集委員 Convenor |
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口試委員 Advisory Committee |
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口試日期 Date of Exam |
2021-05-24 |
繳交日期 Date of Submission |
2021-06-29 |
關鍵字 Keywords |
何謂品牌商、資源依賴、關係行銷、供應商與經銷商、信任 Brand Owners, Distributors, Resource Dependence, Partnership, Trust |
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統計 Statistics |
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中文摘要 |
消費品經銷商在競爭激烈的環境當中,為了確保在市場上不被其他經銷商吞食,思考如何透過與品牌供應商的夥伴關係確保資源的供給,並透過管理方式增加獲利減少營運成本,而經銷商也觀察到大型賣場透過銷售不同的品項獲利,進而思考是否有不同的品項在現有的企業資源幫助下能開創新的通路、新的客源、增加企業收益及供應商的獲利。 本研究重點包括: ◎ 品牌供應商對經銷商的重要性。 ◎ 經銷商在企業管理需要考量哪些因素。 ◎ 經銷商面對競爭環境執行上的限制與困難及關鍵成功因素為何。 ◎ 透過認識不同產業的經銷商尋求經銷商在市場上的機會。 本研究採定性研究方式進行探索性研究,首先針對相關文獻資料作回顧整理;其次安排與產業界企業專業經理人訪談以蒐集資料,並將資料加以彙整分析歸納。 研究結果發現消費品經銷商開發其他消費品是市場的趨勢,不同的品項可為經銷商增加新業績、新通路、節省營運成本、對競爭對手形成壓力等,在開拓新品項時需考量整體的管理模式及品項是否有互助,宅配物流的配合、IT 的建置、倉儲管理等:當然也要思考有哪些限制與困難,如企業營運的成本是否會增加及如何回收、大型通路是否會反彈、庫存如何管理等,最後關鍵成功因素的運用及其執行架構等研究結論,可做為經銷商有興趣開拓不同消費品項的企業界做為跨領域時的評估及參考。 |
Abstract |
In a highly competitive environment, consumer goods distributors, in order to ensure that they are not swallowed by other distributors in the market, think about how to ensure the supply of resources through partnerships with brand suppliers, and increase profits and reduce operating costs through management methods. Merchants have also observed that large stores make profits by selling different items, and then think about whether there are different items that can open up new channels, new customers, increase business revenue and supplier profits with the help of existing corporate resources. . The focus of this research includes: ◎ The importance of brand suppliers to distributors. ◎ What factors need to be considered by dealers in business management? ◎ What are the restrictions and difficulties in execution of the dealers facing the competitive environment and the key success factors? ◎ Seek dealer opportunities in the market by knowing dealers in different industries. This research adopts qualitative research methods to conduct exploratory research. First, review and sort relevant literature data; secondly, arrange interviews with professional managers of industrial enterprises to collect data, and summarize the data. The results of the study found that it is a market trend for consumer goods distributors to develop other consumer products. Different product items can increase distributors’ new performance, new channels, save operating costs, and put pressure on competitors. The overall management needs to be considered when developing new products. Whether there is mutual assistance in models and items, coordination of home delivery logistics, IT construction, warehousing management, etc.: Of course, we must also consider the limitations and difficulties, such as whether the cost of business operations will increase and how to recycle, whether large-scale channels will rebound, How to manage inventory, the final use of key success factors and its execution structure, and other research conclusions, can be used as a cross-field evaluation and reference for dealers interested in exploring different consumer products in the business world. |
目次 Table of Contents |
論文審定書 i 摘 要 ii Abstract iii 目 錄 v 圖 次 vii 表 次 viii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第四節 研究範圍與限制 5 第二章 產業現況 6 第一節 整體產業趨勢 6 第二節 國內產業現況 7 第三章 文獻探討 8 第一節 品牌經銷商 8 第二節 資源依賴理論(Resource Dependence Theory) 12 第三節 組織夥伴關係 15 第四章 研究設計 18 第一節 研究結構 18 第二節 研究模式 19 第三節 研究方法 20 第四節 資料分析與整理 28 第五章 結論與建議 32 第一節 結論 32 第二節 建議 35 參考文獻 36 附錄 訪談(調查)問卷 41 |
參考文獻 References |
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