論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available
論文名稱 Title |
YouTuber的頻道領域對消費者之影響:專業能力作為調節變數 The Impact of Youtubers' Channel Field on Customers : The Moderating Effect of Professional Ability |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
59 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2021-07-09 |
繳交日期 Date of Submission |
2021-07-14 |
關鍵字 Keywords |
Youtuber之頻道領域、專業能力、廣告價值、YouTuber、串流平台 Youtubers’ channel field, Professional ability, Advertisement’s value, YouTuber, Online platform |
||
統計 Statistics |
本論文已被瀏覽 257 次,被下載 38 次 The thesis/dissertation has been browsed 257 times, has been downloaded 38 times. |
中文摘要 |
主要目的為針對近年平台經濟的興起使得企業在進行廣告投放時產生不同的選擇,藉由YouTube上的影音頻道作者(YouTuber)結合產品置入性行銷的模式,探討Youtuber之頻道領域和廣告價值高低對於消費者是否產生影響,並以Youtuber個人具備之專業能力做為調節變數。本研究針對使用串流平台(Youtube)之消費者進行分析,並採用2x2的二因子實驗設計法進行,將兩名YouTuber其特有之個人頻道領域(知識、美食、混合)與廣告價值作為自變數,探討在多種設計的實驗條件下,產品置入性行銷對消費者所產生之廣告效果(品牌態度、購買意願、廣告態度、廣告記憶)作為應變數,以及探討在加入專業能力作為調節變數時,對於廣告效果是否具有調節效果。研究結果發現在受試者認為在Youtuber為少領域類型時,能夠使消費者對於影片產生較佳的態度;在廣告價值高的情況下能使消費者對於該廣告產生較好的廣告效果,並證實專業能力前述兩種情況下產生的調節效果。在學術方面本研究探討產品代言人類型與廣告價值對於消費者產生之影響,並透過結果證實專業能力在其中所存在的調節效果;在實務方面提供廠商在尋找合作代言人時選擇的建議,以及身為代言人時應該具備的條件給予建議。 |
Abstract |
Due to the emerging of the online platform economies, for example, Youtube, producers of videos (like Youtubers on Youube) put the advertisment from other organizations or sell their products in their videos began to appear. The research is focusing on if Youtubers’ channel field and the advertising videos’ values will have an impact on consumer or not. In addition, Youtuber’s professional ability has been viewed as the moderator in this research. The research analyzes the customers of Youtube and uses a two-factor experimental design by the 2x2 method. First, there are the (1) channel field (for example, knowledge, food, or mixed) and (2) advertisements’ value of two Youtubers as the independent variable. Then, by considering the experiment design, advertisements’ effect (brand attitude, purchasing intention, advertisements’ atmosphere, and mnemonic) to the customers will be viewed as the dependent variable. Moreover, we will discuss Youtbers’ personal, professional ability as moderators to see if it influences the advertisement result. The research results show the participants have more positive reactions regarding the video published by Youtubers operating their channel in fewer fields than other Youtubers doing more of them. Furthermore, when advertisements have higher value, that causes more advertising effectiveness to the customers. In these two situations we had mentioned, we also confirmed the performance of professional competence as a moderation effect. On the one hand, in the academic field, the research discusses the products’ spokesperson types and the advertising value impact the customers into which levels; also, the moderation effect brought from the professional competence has shown in the result of the research. On the other hand, in the particular aspect, the study has given some suggestions to organizations that would like to find spokespersons and provide some advice and requirements to the spokespersons. |
目次 Table of Contents |
目錄 論文審定書 i 誌謝 ii 摘要 iii abstract iv 目錄 v 圖次 vii 表次 viii 第一章 緒論 1 1-1 研究動機與背景 1 1-2 研究目的 3 第二章 文獻探討與研究假設 4 2-1 社群媒體 4 2-1-1 Web 3.0 4 2-1-2 置入性行銷 4 2-2 代言人 5 2-2-1 Youtuber 5 2-2-2 訊息傳播速度與可信度 5 2-3 行銷方式 7 2-3-1傳統廣告 7 2-4 廣告價值 8 2-5 專業能力 8 2-6 廣告效果 9 2-6-1 購買意願 9 2-6-2 廣告記憶 10 2-6-3 品牌態度 10 2-6-4 廣告態度 10 2-7 研究假說 11 第三章 研究架構 12 3-2 研究架構 13 3-2 研究設計 13 3-2-1 問卷取得 13 3-2-2 問卷設計 13 3-3 操作型變數之定義 14 3-4 資料分析方法 18 第四章 資料分析 19 4-1 敘述統計 19 4-1-1 樣本背景資料 19 4-1-2 使用Youtube特性 20 4-2 操作檢定分析 21 4-3 二因子變異數分析 22 4-4 調節變數影響 25 4-4-1 Youtuber頻道領域範圍以專業能力作為調節變數 25 4-4-2 廣告價值以專業能力作為調節變數 30 4-5 研究假說結果 34 第五章 結論與建議 35 5-1-1 不同頻道領域範圍Youtuber對廣告效果之影響 35 5-1-2 廣告價值高低對廣告效果之影響 36 5-1-3 專業能力在Youtuber行銷範圍對廣告效果產生之調節效果 37 5-1-4 專業能力在廣告價值對廣告效果產生之調節效果 38 5-2 研究貢獻 39 5-2-1 學術貢獻 39 5-2-2 實務貢獻 39 5-3未來研究建議 40 參考文獻 41 附錄 45 |
參考文獻 References |
參考文獻 一、中文部分 古又仁, 陳玲鈴, & 孫春望. (2009). 微型網站廣告著陸網頁的互動性及豐富性對廣告效果之影響. 設計學報 (Journal of Design), 6(2). 何姿蒨, 許安琪, & 郭良文. (2005). 網路遊戲式廣告對廣告態度與廣告溝通效果之影響 (Doctoral dissertation). 周惠珍. (1999). 網際網路標題廣告效果研究¬–廣告大小與資訊量之影響,交通大學經管所碩士論文. 施翠倚, & 楊力旗. (2011). 行動廣告內容, 廣告價值, 隱私權保護對消費者採用意願之影響. 電子商務學報, 13(3), 625-647.。 凌品葳. (2018). YouTuber 類型與廣告價值對消費者反應之影響: 以幽默程度作為調節變數.中央大學企管所碩士論文. 陳亭羽, 陳美慧, & 朱雅筠. (2006). 多媒體簡訊特性對廣告價值與廣告效果之影響研究. 行銷評論, 3(3), 279-309. 許軒. (2009). 旅館業高階主管專業能力分析之研究. 臺灣師範大學人類發展與家庭學系學位論文, 1-132. 二、英文部分 Aaker, D.A., & Myers, J.G. (1987), Advertising Management, 3rd ed., Prentice-Hall International, London. Ajzen, I., & Fishbein, M. (1977). Attitude-behavior relations: A theoretical analysis and review of empirical research. Psychological Bulletin, 84(5), 888. Choi, S. M., & Rifon, N. J. (2007). Who is the celebrity in advertising? Understanding dimensions of celebrity images. The Journal of Popular Culture, 40(2), 304-324. Dawson, J. F. (2014). Moderation in management research: What, why, when, and how. Journal of Business and Psychology, 29(1), 1-19. Ducoffe, R. H. (1996). Advertising value and advertising on the web. Journal of Advertising Research, 36(5), 21-21. Edell, J. A.,& Burke, M. C.(1987). The power of feelings in understanding advertising effect. Journal of Consumer Research, 14, p. 421-433. Gunther, A. C. (1992). Biased press or biased public? Attitudes toward media coverage of social groups. Public opinion quarterly, 56(2), 147-167. Horai, J., Naccari, N., & Fatoullah, E. (1974). The effects of expertise and physical attractiveness upon opinion agreement and liking. Sociometry, 601-606. Kotler, P., & Armstrong, G. (2010). Principles of marketing. Pearson education. Küster, I., & Hernández, A. (2012). Brand impact on purchase intention. An approach in social networks channel. Economics and Business Letters, 1(2), 1-9. MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23(2), 130-143. Mayer, M. (1991). Whatever happened to Madison Avenue?: Advertising in the'90s. Little Brown & Company. Mayzlin, D. and Yoganarasinhan, H., (2012), 'Link to success: How blogs build an audience by promoting rivals', Management Science, 58 (9), 1651–1668. McGinnies, E., & Ward, C. D. (1980). Better liked than right: Trustworthiness and expertise as factors in credibility. Personality and Social Psychology Bulletin, 6(3), 467-472. Miller, G. R., & Baseheart, J. (1969). Source trustworthiness, opinionated statements, and response to persuasive communication. Moon, J., Chadee, D., & Tikoo, S. (2008). Culture, product type, and price influences on consumer purchase intention to buy personalized products online. Journal of Business Research, 61(1), 31-39. Moriarty, L. F., Plucinski, M. M., Marston, B. J., Kurbatova, E. V., Knust, B., Murray, E. L., ... & Richards, J. (2020). Public health responses to COVID-19 outbreaks on cruise ships—worldwide, February–March 2020. Morbidity and Mortality Weekly Report, 69(12), 347-352. Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers' perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39-52. Oh, S. H., Paek, H. J., & Hove, T. (2015). Cognitive and emotional dimensions of perceived risk characteristics, genre-specific media effects, and risk perceptions: the case of H1N1 influenza in South Korea. Asian Journal of Communication, 25(1), 14-32. Onishi, H., & Manchanda, P. (2012). Marketing activity, blogging and sales. International Journal of Research in Marketing, 29(3), 221-234. Pine, B., & Gilmore, J. H. (1998). Welcome to the experience economy. Harvard Business Review, 76, 97-105. Puntoni, S., & Tavassoli, N. T. (2007). Social context and advertising memory. Journal of Marketing Research, 44(2), 284-296. Schiffman, L. G., & Kanuk, L. L. (1991). Consumer behavior, New Jersey. Sheth, J. N., Mittal, B., & Newman, B. I., Customer Behavior: Consumer Behavior and Beyond, Fort Worth, TX: The Dryden Press, 1999. Sheth, J. N., Mittal, B., & Newman, B. I. (1999). Consumer behavior and beyond. NY: Harcourt Brace. Smith, A. N., Fischer, E., & Yongjian, C. (2012). How does brand-related user-generated content differ across YouTube, Facebook, and Twitter?. Journal of Interactive Marketing, 26(2), 102-113. Solis, B. (2015) 25 Disruptive Technology Trends For 2015 – 2016. Retrieved March 28, 2018, from http://www.briansolis.com/2015/01/25-disruptive-technology-trends-2015-2016/ Speck, P. S. (1987). On humor and humor in advertising (Doctoral dissertation, Texas Tech University). Wells, W., Burnett, J., Moriarty, S. E., Pearce, R. C., & Pearce, C. (1989). Advertising: Principles and practice (Vol. 328). Englewood Cliffs, NJ: Prentice Hall. Williamson, D.A. (2011). Worldwide social network ad spending: A rising tide. eMarketer.com. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:校內校外完全公開 unrestricted 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus: 已公開 available |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |