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論文名稱 Title |
基於理性行為理論探討假新聞第三人效果對恐慌性購買意圖的影響 - 以COVID-19臺灣口罩搶購事件為例 Based on Theory of Reasoned Action to Explore the Impact of The Third-Person Effect of Fake News on the Intention of Panic Buying – Taiwan’s Masks Snapped Up during COVID-19 |
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系所名稱 Department |
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畢業學年期 Year, semester |
語文別 Language |
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學位類別 Degree |
頁數 Number of pages |
134 |
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研究生 Author |
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指導教授 Advisor |
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召集委員 Convenor |
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口試委員 Advisory Committee |
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口試日期 Date of Exam |
2021-06-15 |
繳交日期 Date of Submission |
2021-07-18 |
關鍵字 Keywords |
假新聞、第三人效果、理性行為理論、恐慌性購買意圖、COVID-19 Fake News, Third-Person Effect, Theory of Reasoned Action, Intentions to Panic Buying, COVID-19 |
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統計 Statistics |
本論文已被瀏覽 483 次,被下載 204 次 The thesis/dissertation has been browsed 483 times, has been downloaded 204 times. |
中文摘要 |
隨著科技與網路的發展,人們日常接收新聞的渠道不在受限於傳統報章雜誌或電視,越來越多人傾向選擇社群平台作為主要訊息接收渠道。同時,由於缺乏嚴謹的審查制度與法規,再加演算法的推波助瀾,社群平台成為了滋養假新聞的最佳溫床。2019年底,COVID-19疫情迅速蔓延全球,而疫情相關的假新聞也隨之氾濫於各大社群平台,許多民眾因此被誤導、欺騙,產生恐慌焦慮的情緒,甚至出現了衛生紙與口罩等物資的搶購風潮。有鑑於此,本研究以第三人效果理論探討假新聞於社群平台的傳播效力,並以理性行為理論解釋其對於恐慌性購買意圖的影響。一方面針對第三人效果的前置影響因素進行探討,另一方面更納入行為規範、情緒感染與期望利益等構念,一併探討疫情期間影響民眾恐慌性購買意圖的主要因素。 本研究採用線上問卷蒐集樣本數據,一共回收318份有效問卷。根據研究結果,自我效能、自我涉入感、事實查核經驗、社會不良性與媒介可信度皆能用於預測第三人效果。另一方面,針對第三人效果所帶來的後續影響,則可以透過理性行為理論進行解釋,同時,恐慌性購買意圖會受到態度、主觀規範、情緒感染與期望利益等因素影響,但行為規範並無法如預期般有效抑制恐慌性購買意圖。 |
Abstract |
With the development of technology and the Internet, people’s daily channels for receiving news are no longer limited to traditional newspapers and television. More and more people tend to choose social platforms as their main information receiving channels. At the same time, due to the lack of a rigorous censorship system and the algorithm, social platforms have become the best hotbed for nourishing fake news. At the end of 2019, the COVID-19 spread rapidly around the world, and the fake news related to the epidemic also flooded the major social platforms. Many people were misled and deceived, which led to panic and anxiety. There have even been many panic buying incidents of toilet paper and masks. In view of this, the study uses the Third-Person Effect theory to explore the effectiveness of fake news on social platforms, and uses Theory of Reasoned Action (TRA) to explain its impact on intentions to panic buying. This research not only explores the pre-influencing factors of the Third-Person Effect, but also incorporates constructs such as behavior norm, emotional contagion and expected profit to discuss the main influencing factors of intentions to panic buying during the epidemic. In this study, online questionnaires were used to collect sample data, and a total of 318 valid questionnaires were collected. According to the research results, self-efficacy, issue-involvement, fact checking experience, social undesirability, and media credibility can all be used to predict the Third-Person Effect. On the other hand, the subsequent impact of the Third-Person Effect can be explained through theory of reasoned action. At the same time, intentions to panic buying will be affected by factors such as attitude, subjective norms, emotional contagion and expected profit, but behavior norms cannot effectively suppress intentions to panic buying as expected. |
目次 Table of Contents |
論文審定書 i 公開授權書 ii 摘要 iii Abstract iv 目錄 v 圖次 vi 表次 vii 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 3 第三節 研究問題與目的 5 第四節 研究方法與流程 6 第二章 文獻探討 7 第一節 假新聞(Fake news) 7 第二節 理性行為理論(Theory of Reasoned Action, TRA) 16 第三節 行為規範(Behavior Norm) 20 第三章 研究方法 25 第一節 研究模型 25 第二節 研究假說 26 第三節 研究設計 43 第四章 資料分析 63 第一節 樣本基本資料分析 63 第二節 衡量模型 67 第三節 結構模型與假說驗證 83 第四節 中介效果分析 86 第五章 結論與建議 87 第一節 研究結果與討論 87 第二節 學術與實務意涵 95 第三節 研究限制與建議 97 參考文獻 98 附錄:本研究正式問卷 112 |
參考文獻 References |
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