由於近年來由於經濟、政治環境的快速變遷與國際競爭變動因素的日益激烈，因此，企業必須時常改變組織結構以適應競爭的環境和追求高獲利政政策。本研究探討金融週邊服務業(也是一般所謂租賃業)經組織變革裁員後所產生的不確定感和心理契約的違背與破壞，內部員工高績效主義與高離職態度展現，對租賃服務業導向長足競爭力發展之影響，尤其是海峽兩岸租賃業服務競爭力之探討，同時依不同的個人屬性來探討員工在各構面之差異性。本研究以金融週邊服務業員工為研究對象。透過同業比較、離職人員面談、在職人員分析及運用歷年來租賃與銀行業流通人力驗證各研究構面的影響關係。

Economic and political environment are rapidly changing and increasingly becoming fierce international competition in recent years. So companies must change their organizational structure to adapt to the competitive environment and the pursuit of high-profit governance policies. Study has shown that financial neighboring services (which is also called leasing industry) layoffs by organizational changes are rising from the uncertainty and psychological contract breach and damage. There for high-performance doctrine of internal staff and high turnover attitude show Leasing Services-oriented by leaps and bounds that impact competitive development, especially in the service competitiveness of Mainland China leasing industry。
According to different personal attributes that explore the differences of employees in all aspects of this study. The Financial service workers that where interview for this research over the years, leasing and verify the research aspects of banking sector progress of human relationship. In conclusion with this research I try to understand how people work. We are divided to how each of us work and how long we stay to get the job done。

論文審定書 i
中文摘要 ii
英文摘要 iii
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 7
第三節 研究流程 7
第四節 研究對象與範圍 9
第五節 研究限制 9
第二章 文獻探討 10
第一節 人力資源管理與員工高績效關係 10
第二節 領導與組織高績效關係 13
第三節 高薪資分紅管理措施與員工離職關係 25
第四節 影響離職的相關管理措施 29
第五節 離職率對高績效企業組織的潛在影響 34
第三章 研究方法 39
第一節 個案研究法(研究架構) 39
第二節 研究流程 40
第三節 個案訪談問題 40
第四章 主體C公司之討論與分析 43
第一節 主體C公司現況分析 43
第二節 訪談內容表格與摘要 49
第三節 訪談個案與C公司之人員離職/留任因素分析 79
第四節 主體C公司留任策略與外在挖角差異 83
第五章 結論與建議 85
第一節 研究結論 85
第二節 研究建議 88
文獻參考 91

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