全球化經濟、科技的發展以及資訊技術的廣泛使用已經改變了全球的銀行業務。金融科技（FinTech）已成為銀行業不可或缺的一部分，如今，銀行業的競爭已經不局限於金融服務的範圍內，而是面臨著日益加劇的提供付款服務的非金融機構的競爭。金融科技的迅速崛起改變了銀行業的業務格局，要求更多創新的解決方案。這些新趨勢促使銀行增加對金融科技的投資，重新考慮服務分銷渠道，尤其是在企業對一般消費者的模式、進一步提高後台功能的標準化等。
本研究的主要目標主要針對以下兩個主要部分：了解銀行業的發展趨勢，確定金融科技的機遇和挑戰，並以分析VP Bank和Timo兩間企業的案例做研究，以期找到改善在越南市場之企業的解決方案。本研究採用二次數據分析方法，從各種來源收集數據，證明越南決策者在銀行與金融科技企業之間的合作中起了重要作用，以及技術創新的緩慢，阻礙了數位化的發展。

Globalization's economy and the development of innovations as well as the wide use of technologies have changed the banking business worldwide. Financial technologies (FinTech) have become an integral part of banking, and nowadays banks have started to compete beyond financial services facing increasing competition from nonfinancial institutions providing, for example, payment services. The rapid rise of FinTech has changed the business landscape in banking asking for more innovative solutions. These recent tendencies require the banks to increase investment in FinTech, rethink service distribution channels, especially the business-to-consumers models, increase further standardization of back-office functions, etc. The main objectives of this study address two main parts analyze the recent trends in banking, identifying opportunities and challenges of Fintech, and, analyze the case study of VP Bank and Timo enterprise to find the solution to improve the cooperation in Viet Nam market. This study is using the secondary data analysis method, the data is collected from various sources, the findings show that Viet Nam policymakers play an important role on the cooperation between banks and fintech enterprises, and, the process of digitalization is obstructed by the lack of innovation technology.

TABLE OF CONTENT
摘 要. ii
ABSTRACT. iii
ACKNOWLEDGEMENTS. iv
TABLE OF FIGURES ix
TABLE OF TABLES. x
CHAPTER 1. INTRODUCTION 1
1.1. Research background 1
1.2. Research purpose and research questions 3
1.3. Thesis structure 4
CHAPTER 2. LITERATURE REVIEW 5
2.1. Bank industry overview 5
2.1.1. Bank definition 5
2.1.2. Bank’s operation activities 5
2.1.3. Bank formation and development’s process 6
2.2. Fintech industry overview 7
2.2.1. Fintech definition 7
2.2.2. Fintech’s operation activities 8
2.2.3. Fintech formation and development’s process 9
2.3. Bank and fintech collaboration 12
2.3.1. Why do bank and fintech collaboration 12
2.3.2. Bank and fintech collaboration model 14
2.4. Opportunities and challenges of collaboration 16
2.4.1. General opportunities in collaboration 16
2.4.2. Bank opportunities in cooperation. 17
2.4.3. Fintech opportunities in cooperation. 18
2.4.5. Bank challenges in cooperation. 21
2.4.6. Fintech challenges in cooperation 22
CHAPTER 3. RESEARCH METHODOLOGY 24
3.1. Introduction 24
3.1.1. Research philosophy 24
3.1.2. Research approach 25
3.1.3. Research strategy 26
3.1.4. Nature of research design 27
3.1.5. Time Horizon 28
3.2. Data collection method 28
3.3. Sampling 30
3.4. Data analysis method 30
3.5. Ethical consideration 30
3.6. Conclusion 31
CHAPTER 4. OPPORTUNITES AND CHALLENGES OF VP BANK AND TIMO DIGITAL BANK COOPERATION 32
4.1. VP bank overview 32
4.1.1. History and development of VP bank 32
4.1.2. Banking digitization at VP bank 34
4.1.3. VP bank’s products and services 34
4.2. Timo’s overview 35
4.2.1. History of Timo 35
4.2.2. Timo Digital Bank’s products and services 36
4.3. VP Bank and Timo collaboration 36
4.3.1. The reason of collaboration 36
4.3.2. Collaborate model 38
4.4. Opportunities of VP bank and Timo collaboration 39
4.4.1. General collaboration opportunities 40
4.4.2. Opportunities on VP Bank’s side 42
4.4.3. Opportunities on Timo’s side 43
4.5. Challenges of VP Bank and Timo collaboration 44
4.5.1. General collaborate challenges 44
4.5.2. Challenges on VP Bank’s side 47
4.5.3. Challenges on Timo’s side 48
4.6. Evaluate of collaboration 49
4.6.1. Achievement 49
4.6.2. Limitation 51
CHAPTER 5. DISCUSSION AND RECOMMENDATION 53
5.1. How to improve VP bank and Timo collaboration effectively 53
5.2. Recommendations to improve cooperation between banks and Fintech enterprises 56
5.2.1. Recommendations to the State Bank 58
5.2.2. Proposing to the State management agency 59
5.3. Contributions and limitations 61
5.3.1. Theoretical contributions 61
5.3.2. Practical contributions 61
5.3.3. Limitations 62
REFERENCES 63
APPENDIX 68

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