論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available
論文名稱 Title |
品牌共鳴金字塔應用於雇主品牌量表發展之初探 A preliminary study on the application of the brand resonance pyramid to the development of the employer brand scale |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
63 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2022-06-29 |
繳交日期 Date of Submission |
2022-09-07 |
關鍵字 Keywords |
雇主品牌、品牌共鳴金字塔、專家效度、內部行銷、雇主品牌評估 employer branding, brand resonance model, expert validity, internal marketing, employer branding evaluation |
||
統計 Statistics |
本論文已被瀏覽 264 次,被下載 29 次 The thesis/dissertation has been browsed 264 times, has been downloaded 29 times. |
中文摘要 |
本研究欲探討雇主品牌與品牌共鳴金字塔評估問卷量表,回顧先前雇主品牌相關文獻,檢視企業建立雇主品牌之策略,企業如何決定其價值主張,如何傳遞品牌價值給在職員工及潛在員工,如何結合雇主品牌與品牌共鳴金字塔。 本研究使用專家效度問卷,並依造品牌共鳴金字塔模型,分別設計品牌凸顯、品牌功效、品牌意象、品牌判斷、品牌感受、品牌共鳴,所對應的問卷內容。透過此專家效度問卷,將能協助企業瞭解企業內部在職員工,對於自身雇主品牌之認識,從而修正及調整內部行銷行動,增進員工對於雇主品牌之認同,並強化雇主品牌之形象。 根據專家效度分析之結果顯示,總題項共計27題題目,其中共有18題為有效題項,顯示出品牌共鳴金字塔於雇主品牌量表之適用性。 |
Abstract |
The thesis focuses on developing employer branding and brand resonance model scale. Firstly, reviewing literatures related to employer branding, how firms established their own employer brand and enacted strategy, how firms decided their own value proposition, how firms delivered their value proposition to current and potential employees, how scholars combine employer branding and brand resonance model. This research is conducted through expert validity. It follows Keller’s brand resonance model and design the questionnaire with brand salience, brand performance, brand imagery, brand judgement, brand feelings, brand resonance respectively. Through the scale, firms can discover current employees’ comprehension of their employer branding strategy, so firms can improve their internal marketing activities and enhance the imagery of employer branding. The result of the expert validity turns out that among 27 questions, there are 18 questions confirmed validity. It shows that the combination of employer branding and brand resonance model are examined for developing scale. |
目次 Table of Contents |
論文審定書i 公開授權書ii 摘要iii Abstractiv 第一章 緒論1 第一節前言1 第二節研究背景及研究動機2 第三節研究目的與研究問題3 第四節研究架構與研究流程4 第二章 文獻探討5 第一節雇主品牌5 第二節雇主品牌理論基礎7 第三節雇主品牌理論架構9 第四節僱員八大價值主張12 第五節品牌共鳴金字塔模型15 第六節雇主品牌與品牌共鳴金字塔18 第三章 研究方法21 第一節研究架構21 第二節研究對象21 第三節研究工具22 第四章 研究結果25 第一節問卷分析25 第二節CVI分析30 第三節題項建議32 第五章 結論與研究限制33 第一節研究結論33 第二節研究建議34 第三節研究限制34 第六章 參考文獻35 附錄一專家效度調查問卷:雇主品牌與品牌共鳴金字塔(英文版本)39 附錄二專家效度調查問卷:雇主品牌與品牌共鳴金字塔(中文版本)43 附錄三專家效度問卷回覆結果47 附錄四專家效度後修正完整版問卷(中文版本)50 附錄五專家效度後修正完整版問卷(英文版本)52 附錄六專家效度名單54 |
參考文獻 References |
中文文獻 蕭妃伶,(2006),雇主品牌之研究─內部與外部行銷觀點,國立中山大學人力資源管理研究所 顏秀玲,(2013),雇主品牌、網路口碑對求職者組織吸引力的影響,國立中山大學人力資源管理研究所 丁瑞華,(2014),普林斯頓,品牌行銷與管理,第三章,頁 79-114 林紓瑀,(2018),企業社會責任、雇主品牌對於求職者應徵意圖之影響,國立中山大學人力資源管理研究所 英文文獻 Aaker, D.A. (1991), Managing Brand Equity: Capitalizing on the Value of a Brand Name, The Free Press, New York, NY. Aaker, D. A. (2009). Managing brand equity. simon and schuster. Aaker, J. (1991). The negative attraction effect? A study of the attraction effect under judgment and choice. ACR North American Advances. Ambler, T., & Barrow, S. (1996). The employer brand. Journal of brand management, 4(3), 185-206. Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding. Career development international. Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120. Barrow, S., & Mosley, R. (2011). The employer brand: Bringing the best of brand management to people at work. John Wiley & Sons. Baruch, Y. (2004). Managing careers: Theory and practice. Pearson Education. Beck, C. T., & Gable, R. K. (2001). Ensuring content validity: An illustration of the process. Journal of nursing measurement, 9(2), 201-215. Berry, L. L. (1981). The employee as customer. Journal of retail banking, 3(1), 33-40. Berthon, P., Ewing, M., & Hah, L. L. (2005). Captivating company: dimensions of attractiveness in employer branding. International journal of advertising, 24(2), 151-172. Brammer, S., Millington, A., & Rayton, B. (2007). The contribution of corporate social responsibility to organizational commitment. The International Journal of Human Resource Management, 18(10), 1701-1719. Cable, D. M., & Turban, D. B. (2001). Establishing the dimensions, sources and value of job seekers' employer knowledge during recruitment. In Research in personnel and human resources management. Emerald Group Publishing Limited. Carlini, J., Grace, D., France, C., & Lo Iacono, J. (2019). The corporate social responsibility (CSR) employer brand process: integrative review and comprehensive model. Journal of Marketing Management, 35(1-2), 182-205. Carmines, E. G., & Zeller, R. A. (1979). Reliability and validity assessment. Sage publications. Chen, J., Ling, W., & Fang, L. (2001). Psychological contract in organization. Journal of Management Sciences in China, 4(2), 74-78. Collins, C. J., & Stevens, C. K. (2002). The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: a brand equity approach to recruitment. Journal of applied psychology, 87(6), 1121. Dabirian, A., Paschen, J., & Kietzmann, J. (2019). Employer branding: Understanding employer attractiveness of IT companies. IT Professional, 21(1), 82-89. Davis, L. L. (1992). Instrument review: Getting the most from a panel of experts. Applied nursing research, 5(4), 194-197. De Chernatony, L. (2010). From brand vision to brand evaluation. Routledge. Eisenberg, B., Kilduff, C., Burleigh, S., & Wilson, K. (2001). The role of the value proposition and employment branding in retaining top talent. Society for Human Resource Management, Alexandria, VA. Foster, C., Punjaisri, K., & Cheng, R. (2010). Exploring the relationship between corporate, internal and employer branding. Journal of Product & Brand Management. Gatewood, R. D., Gowan, M. A., & Lautenschlager, G. J. (1993). Corporate image, recruitment image and initial job choice decisions. Academy of management Journal, 36(2), 414-427. George, W. R. (1977). Retailing of services-challenging future. Journal of retailing, 53(3), 85-98. George, W. R. (1990). Internal marketing and organizational behavior: A partnership in developing customer-conscious employees at every level. Journal of Business research, 20(1), 63-70. George, W. R., & Gronroos, C. (1989). Developing customer-conscious employees at every level: internal marketing. Handbook of services marketing, 29-37. Grant, J. S., & Davis, L. L. (1997). Selection and use of content experts for instrument development. Research in nursing & health, 20(3), 269-274. Hendry, C., & Jenkins, R. (1997). Psychological contracts and new deals. Human Resource Management Journal, 7(1), 38. Kapferer, J.-N. (2012). The new strategic brand management: Advanced insights and strategic thinking. Kogan page publishers. Kashive, N., & Khanna, V. T. (2017). Conceptualizing employer-based brand equity and employer brand pyramid. European Scientific Journal, 13(34), 211-229. Keller, K. L. (2001). Building customer-based brand equity: A blueprint for creating strong brands. Keller, K. L., Parameswaran, M., & Jacob, I. (2011). Strategic brand management: Building, measuring, and managing brand equity. Pearson Education India. Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J., & Solley, C. M. (2013). Men, management, and mental health. In Men, Management, and Mental Health. Harvard University Press. Lievens, F., & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company's attractiveness as an employer. Personnel psychology, 56(1), 75-102. Lindgreen, A., Maon, F., & Vallaster, C. (2016). Building brands via corporate social responsibility. In The Routledge companion to contemporary brand management (pp. 260-286). Routledge. Lynn, M. R. (1986). Determination and quantification of content validity. Nursing research. Morokane, P., Chiba, M., & Kleyn, N. (2016). Drivers of employee propensity to endorse their corporate brand. Journal of brand management, 23(1), 55-66. Nandan, S. (2005). An exploration of the brand identity–brand image linkage: A communications perspective. Journal of brand management, 12(4), 264-278. Polit, D. F., & Beck, C. T. (2004). Nursing research: Principles and methods. Lippincott Williams & Wilkins. Polit, D. F., & Beck, C. T. (2006). The content validity index: are you sure you know what's being reported? Critique and recommendations. Research in nursing & health, 29(5), 489-497. Ritson, M. (2002). Marketing and HR collaborate to harness employer brand power. Marketing, 18-18. Robinson, S. L., Kraatz, M. S., & Rousseau, D. M. (1994). Changing obligations and the psychological contract: A longitudinal study. Academy of management Journal, 37(1), 137-152. Sargeant, A., & Asif, S. (1998). The strategic application of internal marketing‐an investigation of UK banking. International Journal of Bank Marketing. Stuart, H. (2002). Employee identification with the corporate identity-Issues and implications. International Studies of Management & Organization, 32(3), 28-44. Supphellen, M. (2000). Understanding core brand equity: guidelines for in-depth elicitation of brand associations. International Journal of Market Research, 42(3), 1-14. Tajfel, H., & Turner, J. C. (1982). Social psychology of intergroup relations. Annual review of psychology, 33(1), 1-39. Turban, D. B., Forret, M. L., & Hendrickson, C. L. (1998). Applicant attraction to firms: Influences of organization reputation, job and organizational attributes, and recruiter behaviors. Journal of vocational behavior, 52(1), 24-44. Van Hoye, G. (2008). Nursing recruitment: relationship between perceived employer image and nursing employees’ recommendations. Journal of Advanced Nursing, 63(4), 366-375. Van Hoye, G. (2012). Recruitment sources and organizational attraction: A field study of Belgian nurses. European Journal of Work and Organizational Psychology, 21(3), 376-391. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:校內校外完全公開 unrestricted 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus: 已公開 available |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |