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博碩士論文 etd-0917121-021649 詳細資訊
Title page for etd-0917121-021649
論文名稱
Title
計畫行為理論、東西方文化差異與道德決策之整合性研究:道德決策模型的新建構
Integrating Research on the Theory of Planned Behavior (TPB), Eastern and Western Cultural Differences and Ethical Decision Making (EDM): A New Model
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
110
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2021-10-08
繳交日期
Date of Submission
2021-10-17
關鍵字
Keywords
道德決策、倫理困境、組織道德氣候、道德許可證效應、計畫行為理論、知覺行為控制
Ethical Decision Making, Ethical Dilemma, Organizational Ethical Climate, Self-Licensing Effect, Theory of Planned Behavior, Perceived Behavioral Control
統計
Statistics
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中文摘要
此理論性研究的根基在於詳細地文獻論證,整合「計劃行為理論與東西方文化差異」之探討,用以推進現有的道德決策模型。藉由計畫行為理論(著墨於知覺行為控制、員工態度和主觀規範的作用),及跨文化研究(兩者在道德決策理論模型的發展過程中相對較少受到關注)的綜合探討,於此論文提出道德決策模型的新建構。以不同文化背景為前因,此模型假設職員於工作環境,面臨倫理困境所致的兩難情況,其道德思維過程的作用進行廣泛地討論。大部分文獻回顧源自於排名傑出的國際同儕審查期刊,其中大多被列入社會科學引文索引的資料庫。為拓寬道德決策理論,並做出原創性觀點的貢獻,此論文藉審視既有的文獻,擬出以往較少探究或尚未明確的八個研究問題。作為回答研究問題,可能的解釋將接續進行討論,並為將來的學術研究提出十四個主張建議,假定其可能新衍生發展出的調研結果。首先,鑑於計畫行為理論的觀點,組織道德氛圍、獎懲後果和重要他人(如工作前輩或上司)等變項,與職員參與道德決策的意圖可能有高強度關聯;然而,自我的道德許可證效應對其意圖則可能呈現負相關。第二大部分加入東西方文化因素論述,個人在道德決策過程受西方文化(在較多數國家符合其典型的文化傾向,如英國和美國)所致的不同影響層面的情況(平均而言,且有大量樣本為研究基底),則與東方國家(如台灣和日本)的情勢截然不同。因此,在不同文化背景下,職員如何以不同的形式做決策和對應原因,以及個人的道德敏感度是否反映出道德或不道德的行為意圖,將在後續近一步解釋。最後,此研究將道德決策模型的相關研究、計畫行為理論和文化因素等文獻作綜合性探討,為道德決策模型之研究提供新思路。另外,針對此論文的主張賦予一些潛在的實際管理意涵,讓經理人在道德決策過程的領域與知識,亦得到實質性效益。
Abstract
Following a detailed literature review, this theoretical study integrates “research evidence on the theory of planned behavior (TPB) with research on Western and Eastern cultural differences,” to advance current models of ethical decision making (EDM). A new EDM model is presented by integrating TPB (focusing primarily on the roles of perceived behavioral control, employee attitudes and subjective norms) and cross cultural research (two areas that have received little attention in the process of developing EDM theoretical models) to hypothesize a broader scope of employee thought processes that may occur when employees in different cultures face ethical dilemmas in work settings. The majority of literature obtained in this thesis has been sourced from well ranked international peer-reviewed journals, most of which are listed in the social science citation index (SSCI). In an attempt to broaden theory and contribute original ideas to the EDM literature, this thesis presents eight research questions, developed from a detailed literature review. These questions raise issues previously overlooked, or lacking clarity. Possible answers to these questions are discussed leading to fourteen propositions for future research, hypothesizing likely findings. Drawing on the TPB, it is argued that the components of organizational ethical climate, consequences of punishments/ awards, and significant others (such as senior employees or supervisors) are likely to have strong relationships with employees’ intentions to engage in EDM, while self-licensing effects are likely to have a negative relationship. In relation to themes in eastern and western cultures, it is argued that individuals influenced by western cultural trends (such as those that have been proposed to be more typical in countries such as the UK and USA) are likely to be influenced in different ways when making ethical decisions (on average, and where large samples are studied) – compared to those in eastern countries such as Taiwan and Japan. Explanations are provided as to how and why employees in different cultures may tend to arrive at their decisions in different ways, and how ethical sensitivity could influence the willingness to engage in ethical or unethical behavior. Finally, this study synthesizes research on EDM with TPB and culture literatures to provide support and ideas for research taking new directions in EDM. The work also highlights some of the potential practical implications of the propositions, and how they could have a beneficial effect on managers’ understanding of the EDM processes.
目次 Table of Contents
THESIS VALIDATION LETTER ...............................................................................i
摘要 (CHINESE ABSTRACT) .................................................................................. ii
ABSTRACT............................................................................................................. iii
TABLE OF CONTENTS ........................................................................................... v
LIST OF FIGURES ............................................................................................... viii
LIST OF TABLES ................................................................................................... ix
CHAPTER I. INTRODUCTION................................................................................. 1
1.1. OVERALL INTRODUCTION..................................................................... 1
1.2. RESEARCH AIM AND OBJECTIVES ........................................................ 2
1.3. THESIS STRUCTURE ................................................................................ 3
CHAPTER II. METHODOLOGY............................................................................... 4
2.1. GOOGLE TRENDS.......................................................................................... 4
2.2. SEARCH STRATEGY AND RELIABILITY ........................................................... 6
2.3. RESEARCH ETHICS ....................................................................................... 9
CHAPTER III. LITERATURE REVIEW .................................................................. 10
3.1. THEORY OF PLANNED BEHAVIOR (TPB) ...................................................... 10
3.1.1 Attitude toward Behavior ....................................................................... 12
3.1.2 Subjective Norm .................................................................................... 12
3.1.3 Perceived Behavioral Control (PBC) ...................................................... 13
3.2. ETHICAL DILEMMA (ED) ............................................................................ 16
3.2.1. Types of Ethical Dilemmas .................................................................... 17
3.3. STAKEHOLDERS IN ETHICAL DILEMMAS........................................................ 23
3.3.1 Normative Stakeholder in Relation to Subjective Norm........................... 24
3.3.2 Stakeholders’ EDM in Business Context................................................. 25
3.4. ETHICAL DECISION MAKING (EDM)............................................................ 26
3.5. SCHWARTZ’S INTEGRATED ETHICAL DECISION MAKING (I-EDM) MODEL ..... 27
3.5.1. Ferrell and Gresham’s Contingency Model of EDM................................ 32
3.5.2. Trevinõ’s Person-Situation Interactionist Model of EDM ........................ 34
3.5.3. Rest’s Moral Development and Kohlberg’s Moral Judgement ................. 37
3.5.4. Jones’ Issue-Contingent Model of EDM ................................................. 42
3.5.5. Haidt’s Intuitionist Model ...................................................................... 47
3.5.6. Sonenshein’s Sense making-Intuition Model (SIM)................................. 48
CHAPTER IV. ANALYSIS & PROPOSITIONS: PART 1 ........................................ 50
4.1. INTEGRATING TPB AND EDM MODELS ....................................................... 50
4.1.1. All TPB Factors as Significant ............................................................... 50
4.1.2. PBC as NOT Salient .............................................................................. 53
4.1.3. Ajzen’s Re-Definition of PBC ................................................................ 54
4.2. SUMMARY OF I-EDM MODEL ..................................................................... 55
4.3. PROPOSITIONS: PART I ................................................................................ 58
4.4. RESEARCH QUESTIONS: PART I ................................................................... 63
CHAPTER V. ANALYSIS AND PROPOSITIONS: PART 2 .................................... 64
5.1. ROLE OF CULTURE ..................................................................................... 64
5.2. THEMES IN EASTERN AND WESTERN CULTURE RESEARCH ............................ 64
5.2.1. Hofstede’s Culture Dimensions .............................................................. 65
5.3. PROPOSITIONS: PART II CULTURAL DIMENSIONS .......................................... 68
5.3.1. Hall’s Contexts of Culture...................................................................... 72
5.4. PROPOSITIONS: PART II CONTEXTS OF CULTURE .......................................... 72
5.5. THE SUBSEQUENT RESEARCH QUESTIONS .................................................... 74
CHAPTER VI. CONCLUSIONS .............................................................................. 79
6.1. OVERALL CONCLUSIONS............................................................................. 79
6.2. LIMITATIONS.............................................................................................. 83
6.3. PRACTICAL IMPLICATIONS .......................................................................... 84
6.4. FUTURE RESEARCH .................................................................................... 85
REFERENCES......................................................................................................... 88
APPENDIX.............................................................................................................. 99
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