論文使用權限 Thesis access permission:自定論文開放時間 user define
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available
論文名稱 Title |
網紅直播對享樂性消費、衝動性消費與社交分享行為影響之探討 The Effects of Internet Celebrity Live-Stream on Hedonic Consumption, Impulsive Consumption and Social Sharing Behavior. |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
79 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2020-11-02 |
繳交日期 Date of Submission |
2020-12-01 |
關鍵字 Keywords |
社交分享、網紅、享樂性消費、衝動性消費、電商直播、S-O-R Internet Celebrity, Social Sharing, Impulsive Consumption, Hedonic Consumption, E-commerce Livestreaming, S-O-R |
||
統計 Statistics |
本論文已被瀏覽 642 次,被下載 3 次 The thesis/dissertation has been browsed 642 times, has been downloaded 3 times. |
中文摘要 |
本研究應用 S-O-R 模型探討電商直播之情境與環境刺激(網紅直播主之吸引 力、擬社交想像與訊息品質)對受眾內在情緒能量與認知同化狀態的影響,以及其 進一步之回應行為(享樂性消費、衝動性消費與社交分享)。根據 295 個有效樣本 資料分析,結果顯示(1) 三項刺激對情緒能量與認知同化狀態有直接影響。(2) 情 緒能量分別對享樂性消費、衝動性消費與社交分享有直接影響。(3)認知同化狀態 也分別對享樂性消費與社交分享有直接影響。上述發現提供實證網紅直播之情境 與環境刺激會影響受眾的情緒能量與認知同化狀態,進而影響其享樂性消費、衝 動性消費與社交分享行為。 |
Abstract |
This research applies the S-O-R model to explore the impact of live broadcast e-Commerce context and environmental stimuli (Attractiveness of Internet Celebrity broadcaster, Para-social Imagination, Information Quality) on the Emotional Energy and Cognitive Assimilation status of consumers, and consumers Further response behaviors (Hedonic Consumption, Impulsive Consumption, Social Sharing). 295 valid respondents were collected via cross-sectional online survey websites. The research results show that (1) the three stimuli have a direct impact on Emotional Energy and Cognitive Assimilation status. (2) Emotional Energy has a direct impact on Hedonic Consumption, Impulsive Consumption and Social Sharing respectively. (3) The state of Cognitive Assimilation also has a direct impact on Hedonic Consumption and Social Sharing. The above findings provide empirical evidence that the context and environmental stimuli of online celebrity live broadcasts will affect consumers' Emotional Energy and Cognitive Assimilation state, which in turn affects consumers' Hedonic Consumption, Impulsive Consumption and Social Sharing behavior. |
目次 Table of Contents |
論文審定書 i 摘 要 ii Abstract iii 圖目錄 vi 表目錄 vii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與範圍 3 第三節 研究流程 5 第二章 文獻探討 6 第一節 重要理論基礎 6 第二節 網紅直播 12 第三節 研究假說發展 19 第四節 研究模型 24 第三章 研究方法 25 第一節 研究變項之操作型定義 25 第二節 問卷設計 31 第三節 研究對象與問卷回收 32 第四節 資料分析分法 33 第四章 資料分析與研究結果 35 第一節 樣本基本結構分析 35 第二節 衡量模型分析 40 第三節 共同方法偏差 44 第四節 結構模型分析 46 第五章 討論與結論 52 第一節 研究貢獻 52 第二節 研究限制 54 第三節 未來研究方向 55 參考文獻 56 附錄一 專家內容效度調查問卷 62 附錄二 正式問卷 67 |
參考文獻 References |
姚旭. (2016). 透過"網紅"現象解析網絡時代下的受眾心理. 科技傳播, (2016 年 12), 133-134. 許琬婕. (2016). 傳播學視域下的網紅經濟發展議題研究. 新聞研究導刊, (2016 年 21), 57-241. 李亞、武潔、黃積武、黃碩. (2017). 直播獲利全攻略:從網紅主播、幕後推手到平臺經營,立馬搞懂直播產業鏈與周邊商機. 台北市: 大是文化. 陳奕璇. (2016年10月9日). 取自http://castnet.nctu.edu.tw/castnet/article/9898?issueID=627 黃凱毓. (2013). Facebook 中的擬社會互動現象分析——Facebook 訊息呈現特性對線上交流之影響. 2013 年年會論文, 中華傳播學會. Animesh, A., Pinsonneault, A., Yang, S. B., & Oh, W. (2011). An odyssey into virtual worlds: exploring the impacts of technological and spatial environments on intention to purchase virtual products. Mis Quarterly, 789-810. Alba, J. W., & Williams, E. F. (2013). Pleasure principles: A review of research on hedonic consumption. Journal of consumer psychology, 23(1), 2-18 Belk, R. W. (1975). Situational variables and consumer behavior. Journal of Consumer research, 2(3), 157-164. Baker, M. J., & Churchill Jr, G. A. (1977). The impact of physically attractive models on advertising evaluations. Journal of Marketing research, 14(4), 538-555. Baker, J., Levy, M., & Grewal, D. (1992). An experimental approach to making retail store environmental decisions. Journal of retailing, 68(4), 445. Beatty, S. E., & Ferrell, M. E. (1998). Impulse buying: Modeling its precursors. Journal of retailing, 74(2), 169-191. Bansal, H. S., & Voyer, P. A. (2000). Word-of-mouth processes within a services purchase decision context. Journal of service research, 3(2), 166-177. Badrinarayanan, V. A., Sierra, J. J., & Martin, K. M. (2015). A dual identification framework of online multiplayer video games: The case of massively multiplayer online role playing games (MMORPGs). Journal of Business Research, 68(5), 1045-1052. Brown, W. J. (2015). Examining four processes of audience involvement with media personae: Transportation, parasocial interaction, identification, and worship. Communication Theory, 25(3), 259-283. Collins, R. (1987). Interaction ritual chains, power and property: The micro-macro connection as an empirically based theoretical problem. The micro-macro link, 193-206. Collins, R. (2004). Interaction ritual chains Princeton University Press. Princeton NJ. Cottingham, M. D. (2012). Interaction ritual theory and sports fans: Emotion, symbols, and solidarity. Sociology of Sport Journal, 29(2), 168-185. Chao, Z., Zhang, N., & Lu, Y. (2014). Optimal parameters of the generalized symmetric SOR method for augmented systems. Journal of Computational and Applied Mathematics, 266, 52-60. Chan, T. K., Cheung, C. M., & Lee, Z. W. (2017). The state of online impulse-buying research: A literature analysis. Information & Management, 54(2), 204-217. Chen, C. C., & Chang, Y. C. (2018). What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness. Telematics and Informatics, 35(5), 1512-1523. Dong, T. P., Cheng, N. C., & Wu, Y. C. J. (2014). A study of the social networking website service in digital content industries: The Facebook case in Taiwan. Computers in Human Behavior, 30, 708-714. Dibble, J. L., Hartmann, T., & Rosaen, S. F. (2016). Parasocial interaction and parasocial relationship: Conceptual clarification and a critical assessment of measures. Human Communication Research, 42(1), 21-44. Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business research, 54(2), 177-184. Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2003). Empirical testing of a model of online store atmospherics and shopper responses. Psychology & marketing, 20(2), 139-150. Fireworker, R. B., & Friedman, H. H. (1977). The effects of endorsements on product evaluation. Decision Sciences, 8(3), 576-583. Frederick, E. L., Lim, C. H., Clavio, G., & Walsh, P. (2012). Why we follow: An examination of parasocial interaction and fan motivations for following athlete archetypes on Twitter. International Journal of Sport Communication, 5(4), 481-502. Floh, A., & Madlberger, M. (2013). The role of atmospheric cues in online impulse-buying behavior. Electronic Commerce Research and Applications, 12(6), 425-439. Garcia, R., & Piaget, J. (1989). Psychogenesis and the history of science (p. 262). New York: Columbia University Press. Goldberg, W. A., Clarke-Stewart, K. A., Rice, J. A., & Dellis, E. (2002). Emotional energy as an explanatory construct for fathers' engagement with their infants. Parenting: Science and Practice, 2(4), 379-408. Galbreth, M. R., Ghosh, B., & Shor, M. (2012). Social sharing of information goods: Implications for pricing and profits. Marketing Science, 31(4), 603-620. Goel, L., Johnson, N., Junglas, I., & Ives, B. (2013). Predicting users' return to virtual worlds: a social perspective. Information Systems Journal, 23(1), 35-63. Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2016). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of business research, 69(12), 5833-5841. Harrell, G. D., Hutt, M. D., & Anderson, J. C. (1980). Path analysis of buyer behavior under conditions of crowding. Journal of Marketing research, 17(1), 45-51. Hausman, A. (2000). A multi-method investigation of consumer motivations in impulse buying behavior. Journal of consumer marketing, 17(5), 403-426. Hilligoss, B., & Rieh, S. Y. (2008). Developing a unifying framework of credibility assessment: Construct, heuristics, and interaction in context. Information Processing & Management, 44(4), 1467-1484. Hu, M., Zhang, M., & Wang, Y. (2017). Why do audiences choose to keep watching on live video streaming platforms? An explanation of dual identification framework. Computers in Human Behavior, 75, 594-606. Ha, N. M., & Lam, N. H. (2016). The effects of celebrity endorsement on customer’s attitude toward brand and purchase intention. International Journal of Economics and Finance, 9(1), 64. Hilvert-Bruce, Z., Neill, J. T., Sjöblom, M., & Hamari, J. (2018). Social motivations of live-streaming viewer engagement on Twitch. Computers in Human Behavior, 84, 58-67. Jennings, M. (2000, April). Theory and models for creating engaging and immersive ecommerce websites. In Proceedings of the 2000 ACM SIGCPR conference on Computer personnel research (pp. 77-85). Jeong, S. W., Fiore, A. M., Niehm, L. S., & Lorenz, F. O. (2009). The role of experiential value in online shopping. Internet Research. Kunkel, J. H., & Berry, L. L. (1968). A behavioral conception of retail image. Journal of marketing, 32(4_part_1), 21-27. Kahle, L. R., & Homer, P. M. (1985). Physical attractiveness of the celebrity endorser: A social adaptation perspective. Journal of consumer research, 11(4), 954-961. Kuo, T., Lu, I. Y., Huang, C. H., & Wu, G. C. (2005). Measuring users' perceived portal service quality: An empirical study. Total Quality Management & Business Excellence, 16(3), 309-320. Lim, S., Cha, S. Y., Park, C., Lee, I., & Kim, J. (2012). Getting closer and experiencing together: Antecedents and consequences of psychological distance in social media-enhanced real-time streaming video. Computers in Human Behavior, 28(4), 1365-1378. Liu, Y., Li, H., & Hu, F. (2013). Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions. Decision Support Systems, 55(3), 829-837. Labrecque, L. I. (2014). Fostering consumer–brand relationships in social media environments: The role of parasocial interaction. Journal of interactive marketing, 28(2), 134-148. Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. the MIT Press. Mangold, W. G., & Faulds, D. J. (2009). Social media: The new hybrid element of the promotion mix. Business horizons, 52(4), 357-365. Milliman, R. E. (1982). Using background music to affect the behavior of supermarket shoppers. Journal of marketing, 46(3), 86-91. Mollen, A., & Wilson, H. (2010). Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives. Journal of business research, 63(9-10), 919-925. Maloney, P. (2013). Online networks and emotional energy: how pro-anorexic websites use interaction ritual chains to (re) form identity. Information, Communication & Society, 16(1), 105-124. Metiu, A., & Rothbard, N. P. (2013). Task bubbles, artifacts, shared emotion, and mutual focus of attention: A comparative study of the microprocesses of group engagement. Organization Science, 24(2), 455-475. Nelson-Field, K., Riebe, E., & Sharp, B. (2012). What's not to 'Like'? Can a Facebook fan base give a brand the advertising reach it needs? Journal of Advertising Research, 52(2), 262-269. Ohanian, R. (1991). The impact of celebrity spokespersons' perceived image on consumers' intention to purchase. Journal of advertising Research. Piaget, J., Inhelder, B., Fraise, P., & Piaget, J. (1969). Intellectual operations and their development. Experimental psychology, its scope and method, 144-205. Piron, F. (1991). Defining impulse purchasing. ACR North American Advances. Parboteeah, D. V., Valacich, J. S., & Wells, J. D. (2009). The influence of website characteristics on a consumer's urge to buy impulsively. Information systems research, 20(1), 60-78. Richard, M. O., Chebat, J. C., Yang, Z., & Putrevu, S. (2010). A proposed model of online consumer behavior: Assessing the role of gender. Journal of Business Research, 63(9-10), 926-934. Robert, D., & John, R. (1982). Store atmosphere: an environmental psychology approach. Journal of retailing, 58(1), 34-57. Rieh, S. Y. (2002). Judgment of information quality and cognitive authority in the Web. Journal of the American society for information science and technology, 53(2), 145-161. Richard, M. O. (2005). Modeling the impact of internet atmospherics on surfer behavior. Journal of business research, 58(12), 1632-1642. Russell, J. A., & Pratt, G. (1980). A description of the affective quality attributed to environments. Journal of personality and social psychology, 38(2), 311. Rubin, A. M., Perse, E. M., & Powell, R. A. (1985). Loneliness, parasocial interaction, and local television news viewing. Human communication research, 12(2), 155-180. Singer, B. D. (1983). The case for using ‘real people’in advertising. Business quarterly, 48(4), 32-37. Sautter, P., Hyman, M. R., & Lukosius, V. (2004). E-tail atmospherics: A critique of the literature and model extension. J. Electron. Commerce Res., 5(1), 14-24. Schramm, H., & Hartmann, T. (2008). The PSI-Process Scales. A new measure to assess the intensity and breadth of parasocial processes. Communications, 33(4), 385-401. Shen, K. N., & Khalifa, M. (2012). System design effects on online impulse buying. Internet Research. Sjöblom, M., & Hamari, J. (2017). Why do people watch others play video games? An empirical study on the motivations of Twitch users. Computers in human behavior, 75, 985-996. Tolman, E. C. (1932). Purposive behavior in animals and men. New York: Appleton-Century, 1932. TolmanPurposive Behavior in Animals and Men1932. Till, B. D., & Busler, M. (2000). The match-up hypothesis: Physical attractiveness, expertise, and the role of fit on brand attitude, purchase intent and brand beliefs. Journal of advertising, 29(3), 1-13. Tajvidi, M., Richard, M. O., Wang, Y., & Hajli, N. (2018). Brand co-creation through social commerce information sharing: The role of social media. Journal of Business Research. Vollmer, C., & Precourt, G. (2008). Always on: Advertising, marketing, and media in an era of consumer control. McGraw Hill Professional. Ward, S., & Robertson, T. S. (1973). Consumer behavior research: Promise and prospects. Scott Ward and Thomas S. Robertson, Consumer Behavior: Theoretical Sources. Englewood Cliffs: Prentice-Hall, 3-42. Wang, S. C., Xu, X., Lin, K. C., & Wu, J. H. (2017, July). The Effect of Affordance on Ubiquitous Commerce Consumption. In PACIS (p. 58). Li Xiang., Xiabing Zheng., Matthew K.O.Lee., & Dingtao Zhao. (2016). Exploring consumers’ impulse buying behavior on social commerce platform: The role of parasocial interaction. International Journal of Information Management, 36(3), 333-347. Xu Xiaoyu., Li Qi., Peng Lifang., Hsia Tzyh-Lih., Huang, Chih-Jung., & Wu Jen-Her. (2017). The impact of informational incentives and social influence on consumer behavior during Alibaba's online shopping carnival. Computers in Human Behavior, 76, 245-254. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:自定論文開放時間 user define 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus: 已公開 available |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |