論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available
論文名稱 Title |
品類、品牌,與產品:品牌商標如何影響消費者對跨類別產品之評價 Category, Branding, and Product: How branding affects consumer’s evaluation of a category-spanning product |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
55 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2023-01-06 |
繳交日期 Date of Submission |
2023-01-17 |
關鍵字 Keywords |
體制理論、跨品類、品牌聯名、品類、認知失調 Institutional theory, category-spanning, co-branding, category, cognitive-dissonance |
||
統計 Statistics |
本論文已被瀏覽 152 次,被下載 11 次 The thesis/dissertation has been browsed 152 times, has been downloaded 11 times. |
中文摘要 |
組織理論學者們的研究指出,「跨類別」將導致消費者對於產品的認知失調,進而降低其對於產品之評價與購買意願。然而,這篇研究將「品牌」加入討論,試圖研究其如何影響消費者對於跨類別產品的評價。透過Header-modifier理論架構,我們設計了四種不同的品牌情境,並以「珍奶披薩」作為跨類別產品之例子,試圖比較個別差異。此研究試圖證明「品牌聯名」有助於提升消費者對於「跨類別產品」之評價,進而消弭其認知失調的程度。研究結果顯示,(一)消費者對於強的Header-brand與強的Modifier-brand聯名的跨類別產品有較高的評價;(二)消弭消費者對與產品的認知失調,並無助於提升購買意願;(三)證實Modifier-brand 也會影響消費者對於產品的評價;(四)「無品牌策略」對於消費者評價跨類別產品時有相當正向之效果。 |
Abstract |
Scholars in the organizational theory show us that ‘category-spanning’ may lead consumers to cognitive dissonance, and therefore depress their evaluation of the product. However, this paper takes ‘branding’ into account, trying to see how ‘branding’ affects consumers’ evaluation of a category-spanning product. We demonstrate four branding scenarios on a category-spanning product – bubble tea pizza, arguing that category-spanning may cause cognitive dissonance among consumers, but co-brands with other producers may increase their evaluation of the products. The result of the research shows 1) consumer evaluation of category-spanning products with a strong header brand and a strong modifier brand is better than the other scenarios, 2) modifier brand will affect how consumers evaluate the product, 3) Better evaluation does not lead to better purchase intention, and 4) no-branding strategy may be a good move when offering a category-spanning product. |
目次 Table of Contents |
i. 論文審定書 - i ii. Abstract in Chinese - ii iii. Abstract in English -iii iv. Table of Contents - iv v. List of Figure - v v. List of Table - v 1. Introduction - 1 2. Literature Review - 4 2.1 The Categorical Imperative - 4 2.2 Audience perspective of category spanning - 6 2.3 Producer perspective of category spanning - 6 2.4 Category Combination – Header Modifier - 7 2.5 Strategic Categorization - 9 2.6 Brand, Branding, and Brand Extension - 11 2.7 Hypothesis Development - 14 3. Data & Methods - 19 4. Results - 23 5. Conclusion - 28 6. Bibliography - 32 7. Appendix - 35 |
參考文獻 References |
American Marketing Association (1960). Marketing Definitions: A Glossary of Marketing Terms, Chicago, American Marketing Association. Aaker, D. A., & Keller, K. L. (1990). Consumer evaluations of brand extensions. Journal of marketing, 54(1), 27-41. Baker, William, J. Wesley Hutchinson, Danny Moore, and Prakash Nedungadi (1986), "Brand Familiarity and Advertising: Effects on the Evoked Set and Brand Preferences," in Advances in Consumer Research, Vol. 13, Richard J. Lutz, ed. Provo, UT: Association for Consumer Research, 637-42. Durand, R., Rao, H., & Monin, P. (2007). Code and conduct in French cuisine: Impact of code changes on external evaluations. Strategic Management Journal, 28(5), 455–472. https://doi.org/10.1002/smj.583 Hsu, G. (2006). Jacks of All Trades and Masters of None: Audiences’ Reactions to Spanning Genres in Feature Film Production. Administrative Science Quarterly, 51(3), 420–450. https://doi.org/10.2189/asqu.51.3.420 Jacoby, J., Szybillo, G. J., & Busato-Schach, J. (1977). Information acquisition behavior in brand choice situations. Journal of Consumer research, 3(4), 209-216. Keller, K. L. (n.d.). Conceptualizing, Measuring, and Managing Customer-Based Brand Equity. Keller, Kevin Lane, and David A. Aaker. "The effects of sequential introduction of brand extensions." Journal of marketing research 29.1 (1992): 35-50. Keller, K. L., PARAMESWARAN, M., & JACOB, I. (1998). Strategic Brand Management Building, Measuring and Managing Brand Equity, Prentice-Hall. Inc. New Jersey. Keller, K. L. (1993). Conceptualizing, Measuring, and Managing Customer-Based Brand Equity. Keller, K. L., & Kotler, P. (2015). Holistic marketing: a broad, integrated perspective to marketing management. In Does Marketing Need Reform?: Fresh Perspectives on the Future (pp. 308-313). Routledge. Leonardelli, G. J., Pickett, C. L., & Brewer, M. B. (2010). Optimal Distinctiveness Theory. A Framework for Social Identity, Social Cognition, and Intergroup Relations. In Advances in Experimental Social Psychology (Vol. 43, Issue C, pp. 63–113). Academic Press Inc. https://doi.org/10.1016/S0065-2601(10)43002-6 Lynch, J. G., Alba, J. W., & Hutchinson, J. W. (1991). Memory and decision making. Handbook of consumer behavior, 1-9. March, James G. (1994). Primer on decision making: How decisions happen. Simon and Schuster Nedungadi, P. (1990). Recall and consumer consideration sets: Influencing choice without altering brand evaluations. Journal of consumer research, 17(3), 263-276. Negro, G., & Leung, M. D. (2013). “Actual” and perceptual effects of category spanning. Organization Science, 24(3), 684–696. https://doi.org/10.1287/orsc.1120.0764 Paolella, L., & Durand, R. (2016). Category Spanning, Evaluation, and Performance: Revised Theory and Test on the Corporate Law Market. Academy of Management Journal, 59(1), 330–351. https://doi.org/10.5465/amj.2013.0651 Pontikes, E. G. (2018). Category strategy for firm advantage. Strategy Science, 3(4), 620-631. Pontikes, E. G., & Kim, R. (2017). Strategic categorization. Research in the Sociology of Organizations, 51, 71–111. https://doi.org/10.1108/S0733-558X20170000051003 Park, C. W., Jun, S. Y., & Shocker, A. D. (1996). Composite Branding Alliances: An Investigation of Extension and Feedback Effects. In Source: Journal of Marketing Research (Vol. 33, Issue 4). Roselius, T. (1971). Consumer rankings of risk reduction methods. Journal of marketing, 35(1), 56-61. Smith, E. B. (2011). Identities as Lenses: How Organizational Identity Affects Audiences’ Evaluation of Organizational Performance. Administrative Science Quarterly, 56(1), 61–94. https://doi.org/10.2189/asqu.2011.56.1.061 Wry, T., Lounsbury, M., & Jennings, P. D. (2014). Hybrid Vigor: Securing Venture Capital by Spanning Categories in Nanotechnology. Academy of Management Journal, 57(5), 1309–1333. https://doi.org/10.5465/amj.2011.0588 Wu, L. L., & Barsalou, L. W. (2009). Perceptual simulation in conceptual combination: Evidence from property generation. Acta psychologica, 132(2), 173-189. Zuckerman, E. W. (1999). The Categorical Imperative: Securities Analysts and the Illegitimacy Discount 1. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:校內校外完全公開 unrestricted 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus: 已公開 available |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |