Responsive image
博碩士論文 etd-0020125-202959 詳細資訊
Title page for etd-0020125-202959
論文名稱
Title
探討永續元素融入產品設計、涉入程度與消費者行為之關聯—以奢侈品為例
Exploring the Relationships between Sustainability Elements, Brand Involvement and Consumer Behaviors
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
101
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2025-01-07
繳交日期
Date of Submission
2025-01-20
關鍵字
Keywords
奢侈品、永續奢侈品、消費者行為、涉入理論、台灣消費者
Luxury, Sustainable luxury, Consumer behavior, Involvement theory, Taiwanese consumers
統計
Statistics
本論文已被瀏覽 244 次,被下載 2
The thesis/dissertation has been browsed 244 times, has been downloaded 2 times.
中文摘要
奢侈品歷來被視為身份象徵,能滿足消費者在情感、地位及社會認同方面
的需求。然而,隨著全球永續發展議題的崛起,愈來愈多奢侈品牌將永續元素
納入產品與品牌策略中,如採用環保材料、透明生產流程及強調社會責任承諾
等。有鑑於此,本研究旨在運用產品涉入的角度來分析永續元素的融入產品設
計後會如何影響消費者選購奢侈品的行為,著重探討愉悅價值、象徵價值、風
險重要性、誤購機率與興趣五個構面,這些構面是影響消費者涉入程度的關鍵
要素。本研究透過質性訪談與文獻回顧的方法,聚焦於台灣高所得族群,探討
該群體的購買動機與行為,並了解他們是否因永續元素的加入而增加對奢侈品
的關注或改變涉入程度,以及背後的原因。研究發現,永續元素的確對台灣高
所得族群的奢侈品涉入程度產生影響。具體而言,永續元素能強化產品的象徵
價值與愉悅價值,尤其是對於注重環保與社會責任的消費者而言。然而,某些
受訪者表達了對永續奢侈品是否能達到其傳統奢侈品標準的質疑,顯示永續元
素可能提升誤購風險的感知。本研究的結果為奢侈品牌提供了重要的策略啟
示,顯示品牌可透過教育市場與強化永續價值的傳達來降低消費者的風險感
知,進一步吸引核心消費群體,提升永續奢侈品的市場接受度與價值定位。最
終,本研究填補了現有文獻中關於永續元素對奢侈品涉入影響的研究空白,並
為奢侈品牌在推行永續產品策略時提供了實證參考與具體建議。
Abstract
Luxury goods have been seen as status symbols satisfying consumers' emotional, status and social identity needs. With growing sustainability concerns, many luxury brands now incorporate eco-friendly materials, transparent processes, and social responsibility into their strategies. This study aims to investigate how the incorporation of sustainability elements into luxury products affects consumers' luxury product purchasing behaviors from the product involvement perspective, focusing on the five factors of pleasure value, symbolic value, risk importance, probability of purchase error, and interests, which are the key factors affecting the level of product involvement. Through qualitative interviews and literature review, this study focuses on Taiwan's high-income group to examine their purchasing motivations and behaviors, and to understand whether and why the addition of sustainability elements has increased their interest in luxury goods or changed their level of involvement in luxury goods. The study found that sustainability impacts luxury goods involvement among Taiwan’s high-income group, enhancing symbolic and pleasure value, especially for environmentally and socially responsible consumers. However, some respondents doubted whether sustainable luxury products meet traditional luxury standards, indicating sustainability may increase the probability of purchase error. The results of this study provide important strategic insights for luxury brands and fill in the gaps in the existing literature on the effects of sustainability on luxury involvement, providing empirical references and specific recommendations for luxury brands to implement sustainable product strategies.
目次 Table of Contents
論文審定書 i
誌謝 ii
中文摘要 ⅲ
英文摘要 iv
目錄 v
圖表目錄 vii
第一章 緒論 1
第一節 研究背景與研究動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 行銷研究文獻探討 5
第二節 消費者行為 9
第三節 涉入理論 14
第四節 奢侈品 22
第五節 永續發展與社會企業責任 30
第三章 研究方法 37
第一節 研究方法的選擇 37
第二節 資料蒐集的方法 42
第三節 質性訪談 45
第四章 質性訪談結果分析 51
第一節 章節概要 51
第二節 訪談結果分析 52
第五章 結果與建議 69
第一節 研究結果 69
第二節 研究貢獻 72
第三節 研究限制與未來研究方向 74
參考文獻 76
附錄一 訪談大綱 93
參考文獻 References
行政院主計總處(2022)。薪資分布統計分析報告。
吳萬益(2019)。企業研究方法 (第六版)。臺北:華泰文化。
李芸蕙、蔣岡霖、吳敏華(202)。行銷研究(第三版)。新北市:普林斯頓。
林育則,夏康寧(2011)。奢侈品之炫耀性:涉入程度與心流體驗對消費者購買 意願之影響––以高價盆栽為例。企業管理學報,(89),57 – 80。
林韋葳(2021)。時尚產業朝向永續循環發展的創新形態。臺灣經濟研究月刊, 44(8),57 – 63。
柳婉郁(2023)。專刊主編序:淨零時代:企業永續的綠色競技場。科技管理學 刊,28(2),i – iii。
翁崇雄、田文良(2003)。網際網路使用者涉入對線上服務服務品質評量的影響 ––以搜尋引擎之線上服務為例。臺大管理論叢,13(2),29 – 57。 https://doi.org/10.6226/NTURM2003.13.2.29
翁晶晶、易莉翔(2022)。「制度邏輯之演化:從企業社會責任的發展探討商業永 續」,中山管理評論,30(5),809 – 856。
張育琳(2019)。「節能減碳,企業綠色環境管理策略與公司績效之關連性」,中 山管理評論,27(2),279 – 326。
曾光華(2020)。行銷管理:理論解析與實務應用 (第八版)。前程文化。
Aaker, D. (2014). Aaker on branding: 20 principles that drive success. Morgan James. Publishing.
Achabou, M. A., & Dekhili, S. (2013). Luxury and sustainable development: Is there a match?. Journal of Business Research, 66(10), 1896-1903.
American Marketing Association. (2017). Definition of marketing.
https://www.ama.org/the-definition-of-marketing/
Anderson, E. W., & Sullivan, M. W. (1993). The antecedents and consequences of customer satisfaction for firms. Marketing science, 12(2), 125-143.
Arrigo, E. (2015). Corporate sustainability in fashion and luxury companies. SYMPHONYA, 4(Special Issue'Fashion & Luxury Management'), 9- 23.
Asghar, W., Abbasi, M. N., & Zafarullah, M. (2015). Impact of advertisement and sales promotion on consumer cognitive buying behavior: A study of low involvement (FMCG) products. Pakistan Journal of Social Sciences, 35(2), 585-598.
Ashman, R., Solomon, M. R., & Wolny, J. (2015). An old model for a new age: Consumer decision making in participatory digital culture. Journal of Customer Behavior, 14(2), 127-146.
Atkinson, S. D., & Kang, J. (2022). New luxury: Defining and evaluating emerging luxury trends through the lenses of consumption and personal values. Journal of Product & Brand Management, 31(3), 377-393.
Baker, M. J. (2017). Marketing strategy and management. Bloomsbury Publishing.
Bansal, A., Gupta, R., & Srivastava, V. (2022). Consumer purchase decision involvement across product categories and demographics. International Journal of Business Innovation and Research, 28(4), 421-447.
Bansal, P., & Roth, K. (2000). Why companies go green: A model of ecological responsiveness. Academy of Management Journal, 43(4), 717-736.
Barki, H., & Hartwick, J. (1994). Measuring user participation, user involvement, and user attitude. MIS quarterly, 59-82.
Basu, K., & Palazzo, G. (2008). Corporate social responsibility: A process model of sensemaking. Academy of Management Review, 33(1), 122-136.
Beatty, S. E., & Smith, S. M. (1987). External search effort: An investigation across several product categories. Journal of Consumer Research, 14(1), 83-95.
Belch, G. E., & Belch, M. A. (2018). Advertising and promotion: An integrated marketing communications perspective. mcgraw-hill.
Beltrami, M., Kim, D., & Rölkens, F. (2019). The state of fashion 2019.
Bendell, J., & Kleanthous, A. (2007). Deeper luxury. WWF-UK, Godalming.
Bhaduri, G., & Stanforth, N. (2016). Evaluation of absolute luxury: Effect of cues, consumers’ need for uniqueness, product involvement and product knowledge on expected price. Journal of Fashion Marketing and Management: An International Journal, 20(4), 471-486.
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2006). Consumer behavior (10th eds.). Masao, OH: Thomson/Sount.
Booms, B. H., & Bitner, M. J. (1981). Marketing strategies and organization structures for service firms. In J. H. Donnelly & W. R. George (Eds.), Marketing of services (pp. 47–51). American Marketing Association.
Boston Consulting Group. (2020). The fashion industry reset. Retrieved from https://www.bcg.com/publications/2020/fashion-industry-reset-covid
Brundtland, G. H. (1987). Our Common Future World Commission On Environment And Development.
Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4(4), 497-505.
Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39-48.
Celsi, R. L., & Olson, J. C. (1988). The role of involvement in attention and comprehension processes. Journal of Consumer Research, 15(2), 210-224.
Cervellon, M. C., Carey, L., & Harms, T. (2012). Something old, something used: Determinants of women's purchase of vintage fashion vs second‐hand fashion. International Journal of Retail & Distribution Management, 40(12), 956- 974.
Chandon, J. L., Laurent, G., & Valette-Florence, P. (2016). Pursuing the concept of luxury: Introduction to the JBR Special Issue on “Luxury Marketing from Tradition to Innovation”. Journal of Business Research, 69(1), 299-303.
Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: the role of brand loyalty. Journal of Marketing, 65(2), 81-93.
Cooper, D. R., & Schindler, P. S. (2012). Business research methods (4th ed., Trans. Ku, Y. C., & Yang, X. L.). McGraw-Hill Education.
Coyne, I. T. (1997). Sampling in qualitative research. Purposeful and theoretical sampling; merging or clear boundaries? Journal of Advanced Nursing, 26(3), 623- 630.
Darley, W. K., Blankson, C., & Luethge, D. J. (2010). Toward an integrated framework for online consumer behavior and decision making process: A review. Psychology & Marketing, 27(2), 94-116.
Darley, W. K., Blankson, C., & Luethge, D. J. (2010). Toward an integrated framework for online consumer behavior and decision making process: A review. Psychology & Marketing, 27(2), 94-116.
Davis, K. (1960). Can business afford to ignore social responsibilities? California Management Review, 2(3), 70-76.
Delmas, M., & Burbano, V. (2011). The drivers of greenwashing. California Management Review, 54(1), 64-87.
Dhaliwal, A., Singh, D. P., & Paul, J. (2020). The consumer behavior of luxury goods: A review and research agenda. Journal of Strategic Marketing, 1-27.
Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8-19.
Du, S., Cao, G., & Huang, Y. (2024). The effect of income satisfaction on the relationship between income class and pro-environment behavior. Applied Economics Letters, 31(1), 61-64.
Dubois, D. (2020). Fulfilling social needs through luxury consumption. In Research handbook on Luxury Branding (pp. 75-91). Edward Elgar Publishing
Easterby-Smith, M., Thorpe, R., & Jackson, P. (2012). Management Research (4th ed.). SAGE Publications Ltd.
Elkington, J., & Rowlands, I. H. (1999). Cannibals with forks: The triple bottom line of 21st century business. Alternatives Journal, 25(4), 42.
Elkington, J., & Rowlands, I. H. (1999). Cannibals with forks: The triple bottom line of 21st century business. Alternatives Journal, 25(4), 42.
Ellen MacArthur Foundation. (2017). A new textiles economy. Retrieved from
https://www.ellenmacarthurfoundation.org/a-new-textiles-economy
Fletcher, K. (2013). Sustainable fashion and textiles: design journeys. Routledge.
Fontana, A., & Frey, J. (1994). Interviewing: The art of science. In N. Denzin, & Y. Lincoln (Eds.), Handbook of Qualitative Research (pp.361-376). Thousand Oaks, CA: Sage Publication, Inc.
Foxall, G. R., & Greenley, G. E. (1999). Consumers' emotional responses to service
environments. Journal of Business Research, 46(2), 149-158.
Freeman, R. E. (1984). Strategic management: A stakeholder approach.
Frynas, J. G., & Yamahaki, C. (2016). Corporate social responsibility: Review and roadmap of theoretical perspectives. Business Ethics: a European Review, 25(3), 258-285.
Fuchs, C., Prandelli, E., Schreier, M., & Dahl, D. W. (2013). All that is users might not be gold: How labeling products as user designed backfires in the context of luxury fashion brands. Journal of Marketing, 77(5), 75-91.
Fund, S. (2015). Sustainable development goals.
Gatti, L., Seele, P., & Rademacher, L. (2019). Grey zone in–greenwash out. International Journal of Corporate Social Responsibility, 4(1), 1-14. https://doi.org/10.1186/s40991-019-0044-9
Gordon, R., Carrigan, M., & Hastings, G. (2011). A framework for sustainable marketing. Marketing Theory, 11(2), 143-163.
Gorton, M., Marek-Andrzejewska, E., Pang, G., Andrzejewski, W., & Lin, Y. (2024). Users’ processing of online marketplace listings for high and low involvement goods. Electronic Commerce Research and Applications, 65, 101382.
Grant, R., Clarke, R. J., & Kyriazis, E. (2007). A review of factors affecting online consumer search behaviour from an information value perspective. Journal of Marketing Management, 23(5-6), 519-533.
Gunay, G. N. (2001). The marketing concept. Ege Academic Review, 1(1), 115-140. Hammer, J., & Pivo, G. (2017). The triple bottom line and sustainable economic
development theory and practice. Economic Development Quarterly, 31(1), 25-36.
Hart, S. L. (1995). A natural-resource-based view of the firm. Academy of Management Review, 20(4), 986-1014.
Hart, S. L., & Milstein, M. B. (2003). Creating sustainable value. Academy of Management Perspectives, 17(2), 56-67.
Hayes, B., & Walker, B. (2005). Corporate responsibility or core competence?. Development in Practice, 15(3-4), 405-412. Heine, K. (2012). The Concept of Luxury Brands. Berlin: Bartek Goldmann & Kate Vredenburgh.
Hennigs, N., Wiedmann, K. P., & Klarmann, C. (2012). Luxury brands in the digital age–exclusivity versus ubiquity. Marketing Review St. Gallen, 29, 30-35.
Henninger, C. E., Alevizou, P. J., & Oates, C. J. (2016). What is sustainable fashion?. Journal of Fashion Marketing and Management: An International Journal, 20(4), 400-416.
Holloway, S. (2024). Narratives of Transparency: How Supply Chain Communication Shapes Brand Image in Marketing.
Houston, F. S. (1986). The marketing concept: What it is and what it is not. Journal of Marketing, 50(2), 81-87.
Jain, S. (2019). Factors affecting sustainable luxury purchase behavior: A conceptual framework. Journal of International Consumer Marketing, 31(2), 130-146.
Janssen, C., Vanhamme, J., & Leblanc, S. (2017). Should luxury brands say it out loud? Brand conspicuousness and consumer perceptions of responsible luxury. Journal of Business Research, 77, 167-174.
Kaiser, K. (2009). Protecting respondent confidentiality in qualitative research. Qualitative Health Research, 19(11), 1632–1641.
Kang, J., Tang, L., Lee, S., 2020. How does perceived corporate social responsibility affect customer satisfaction and loyalty? The mediating role of brand reputation and trust. Sustainability 12 (8), 3204.
Kapferer, J. N., & Bastien, V. (2012). The luxury strategy: Break the rules of marketing to build luxury brands. Kogan Page Publishers.
Kapferer, J. N., & Michaut-Denizeau, A. (2014). Is luxury compatible with sustainability? Luxury consumers’ viewpoint. Journal of Brand Management, 21(1), 1-22.
Kapferer, J. N., & Michaut-Denizeau, A. (2019). Are millennials really more sensitive to sustainable luxury? A cross-generational international comparison of sustainability consciousness when buying luxury. Journal of Brand Management, 1-13.
Kardes, F., Cline, T., Cronley, M. (2011). Consumer Behavior: Science and Practice. Cengage Learning.
Khan, A., Ullah, M., & Malik, F. F. (2022). Mediating Role of Consumer Involvement in the Relationship between Marketing Stimuli and Consumer Purchase Behavior. Journal of Marketing Strategies, 4(1), 202-220.
Khan, P. A., Johl, S. K., & Johl, S. K. (2021). Does adoption of ISO 56002‐2019 and green innovation reporting enhance the firm sustainable development goal performance? An emerging paradigm. Business Strategy and the Environment, 30(7), 2922-2936.
Kivetz, R., & Simonson, I. (2002). Self-control for the righteous: Toward a theory of precommitment to indulgence. Journal of Consumer Research, 29(2), 199-217.
Ko, E., Costello, J. P., & Taylor, C. R. (2019). What is a luxury brand? A new definition and review of the literature. Journal of Business Research, 99, 405-413.
Kotler, P. (1967). Marketing management: Analysis, planning, and control. Prentice- Hall.
Kotler, P. (2001). Marketing management: Millenium edition. Prentice-Hall, Inc..
Kotler, P., & Armstrong, G. (2018). Principles of Marketing (17th ed.). Pearson.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
Kotler, P., Keller, K. L., & Chernev, A. (2023). Marketing Management (16th ed.). Pearson.
Krishna, A., & Schwartz, N. (2014). Sensory marketing, embodiment, and grounded cognition: Implications for consumer behavior. Journal of Consumer Psychology, 24(2), 159-298.
Krugman, H. E. (1965). The impact of television advertising: Learning without involvement. Public Opinion Quarterly, 29(3), 349-356.
Kuksov, D., & Xie, Y. (2012). Competition in a status goods market. Journal of Marketing Research, 49(5), 609-623.
Kumagai, K., & Nagasawa, S. Y. (2023). Effects of perceived luxury value and use of sustainable polyester on brand trust, perceived quality risk, and consumers’ brand evaluation. Journal of Global Fashion Marketing, 14(2), 123-142
Kumar, A., Prakash, G., & Kumar, G. (2021). Does environmentally responsible purchase intention matter for consumers? A predictive sustainable model developed through an empirical study.Journal of Retailing and Consumer Services, 58, 102270.
Kumar, V., & Christodoulopoulou, A. (2014). Sustainability and branding: An integrated perspective. Industrial Marketing Management, 43(1), 6-15.
Kwon, E. (2023). Materialistic Consumers Who Need To Signal Their Status: Examination of Antecedents and Consequences of Consumers? Luxury Brands Engagement on Social Media.
Laurent, G., & Kapferer, J. N. (1985). Measuring consumer involvement profiles. Journal of marketing research, 22(1), 41-53.
Lee, K., Kim, M.J., Park, J.E., 2019. Consumers’ acceptance of sustainable luxury cosmetic packaging: an application of the theory of planned behavior. Sustainability 11 (3), 776.
Levitt, T. (1960). Marketing myopia. Harvard Business Review, 38(4), 45-56.
Lim, W. M., & Guzmán, F. (2022). How does promotion mix affect brand equity? Insights from a mixed-methods study of low involvement products. Journal of Business Research, 141, 175-190.
Lim, X. J., Cheah, J. H., Ngo, L. V., Chan, K., & Ting, H. (2023). How do crazy rich Asians perceive sustainable luxury? Investigating the determinants of consumers’ willingness to pay a premium price.Journal of Retailing and Consumer Services, 75, 103502.
Lin, L. Y., & Chen, C. S. (2006). The influence of the country-of-origin image, product knowledge and product involvement on consumer purchase decisions: An empirical study of insurance and catering services in Taiwan. Journal of Consumer Marketing, 23(5), 248-265.
Lin, W. B. (2013). Factors affecting high-involvement product purchasing behavior. Quality & Quantity, 47, 3113-3133.
Marlius, D., & Anwar, F. (2023). Pengaruh Brand Image, Brand Trust dan Company Reputation Terhadap Loyalitas Pelanggan. Jurnal Pundi, 7(2), 185-200.
McCarthy, E. J. (1975). Basic marketing: A managerial approach (5th ed.). Richard D. Irwin, Inc.
Mengni, Z., Yang, L., Peng, H., Niguidula, J., Juanatas, R., & Huiliang, H. (2023). Research on Brand Marketing Strategy of SJ Education and Training Company. In SHS Web of Conferences (Vol. 159, p. 02022). EDP Sciences.
Michman, R. D., & Mazze, E. M. (2006). The affluent consumer: Marketing and selling the luxury lifestyle. Bloomsbury Publishing USA.
Milner, T., & Rosenstreich, D. (2013). A review of consumer decision-making models and development of a new model for financial services. Journal of Financial Services Marketing, 18(2), 106-120.
Minardi, S., Wang, F., & Gilboa, I. (2024). Consumption of Values. Management Science.
Moisescu, O. I., Gică, O. A., Mueller, V. O., & Müller, C. A. (2019). Can corporate fairness towards public authorities enhance customer loyalty? A multi-sectorial investigation in a developing country. Sustainability, 12(1), 187.
Mol, A. P., & Sonnenfeld, D. A. (2000). Ecological modernisation around the world: An introduction.
Moodaley, W., & Telukdarie, A. (2023). Greenwashing, sustainability reporting, and artificial intelligence: A systematic literature review. Sustainability, 15(2), 1481. https://doi.org/10.3390/su15021481
Ndubisi, N. O., & Moi, C. T. (2006). Awareness and usage of promotional tools by Malaysian consumers: The case of low involvement products. Management Research News, 29(1/2),
Noori, R., & Athota, V. S. (2024). Greenwashing in ESG and Its Implications. In ESG Frameworks for Sustainable Business Practices (pp. 151-177). IGI Global.
Nyilasy, G., Gangadharbatla, H., & Paladino, A. (2012). Greenwashing: A consumer perspective. Economics & Business Journal, 5(3), 23-38.
Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17(4), 460-469.
Opoku‐Dakwa, A., Chen, C. C., & Rupp, D. E. (2018). CSR initiative characteristics and employee engagement: An impact‐based perspective.Journal of Organizational Behavior, 39(5), 580-593
Patton, M. Q. (1990). Qualitative evaluation and research methods (2nd ed.). SAGE Publications.
Petty, R. E., & Cacioppo, J. T. (2012). Communication and persuasion: Central and peripheral routes to attitude change. Springer Science & Business Media.
Petty, R. E., Cacioppo, J. T., & Schumann, D. (1983). Central and peripheral routes to advertising effectiveness: The moderating role of involvement.Journal of Consumer Research, 10(2), 135-146.
Pine, B. J., & Gilmore, J. H. (1999). The experience economy: Work is theatre & every business a stage. Harvard Business Press.
Porter, M., & Kramer, M. (2011). Creating shared value. Harvard Business Review 89 (1/2): 62-77.
Punj, G. N., & Staelin, R. (1983). A model of consumer information search behavior for new automobiles. Journal of consumer research, 9(4), 366-380.
Rajagopal, & Rajagopal. (2020). Development of consumer behavior. Transgenerational Marketing: Evolution, Expansion, and Experience, 163-194.
Rastogi, T., Agarwal, B., & Gopal, G. (2024). Exploring the nexus between sustainable marketing and customer loyalty with the mediating role of brand image. Journal of Cleaner Production, 440, 140808.
Rosendo-Rios, V., & Shukla, P. (2023). When luxury democratizes: Exploring the effects of luxury democratization, hedonic value and instrumental self- presentation on traditional luxury consumers’ behavioral intentions. Journal of Business Research, 155, 113448.
Russo, A., & Perrini, F. (2010). Investigating stakeholder theory and social capital: CSR in large firms and SMEs. Journal of Business Ethics, 91, 207-221.
Saunders, B., Kitzinger, J., & Kitzinger, C. (2015). Anonymising interview data: Challenges and compromise in practice. Qualitative Research, 15(5), 616–632.
Savitz, A. (2013). The triple bottom line: how today's best-run companies are achieving economic, social and environmental success-and how you can too. John Wiley & Sons.
Schiffman, L., O'Cass, A., Paladino, A., & Carlson, J. (2013). Consumer behaviour. Pearson Higher Education AU.
Schmidt, J. B., & Spreng, R. A. (1996). A proposed model of external consumer information search. Journal of the Academy of Marketing Science, 24, 246-256.
Schmidt, J. B., & Spreng, R. A. (1996). A proposed model of external consumer information search. Journal of the Academy of Marketing Science, 24, 246-256.
Schnaars, S. P. (1991). Marketing strategy: A customer-driven approach. Free Press. Schwandt, T. A. (2014). The SAGE dictionary of qualitative inquiry. SAGE Publications.
Sherif, C. W., Sherif, M., & Nebergall, R. E. (1965). Attitude and attitude change: The social judgment-involvement approach (pp. 127-167). Philadelphia: Saunders.
Sherif, M., & Cantril, H. (1947). The psychology of ego-involvements: Social attitudes and identifications.
Sherif, M., & Hovland, C. I. (1961). Social judgment: Assimilation and contrast effects in communication and attitude change.
Sheth, J. N., Newman, B. I., & Gross, B. L. (1991). Why we buy what we buy: A theory of consumption values. Journal of business research, 22(2), 159-170.
Siltaloppi, J., Rajala, R., & Hietala, H. (2021). Integrating CSR with business strategy: a tension management perspective. Journal of Business Ethics, 174, 507-527.
Smith, A. (2002). An Inquiry into the Nature and Causes of the Wealth of Nations. Readings in Economic Sociology, 6-17.
Solomon, M., Russell-Bennett, R., & Previte, J. (2012). Consumer Behaviour. Pearson Higher Education AU.
Srinivasan, N. (1990). Pre-purchase external search for information.Review of Marketing, 4, 153-189.
Tomer, B. (2011). Identifying, analyzing and measuring impact of consumer involvement for product selection.International Journal of Marketing and Management Research, 2(3), 47-56.
Varadarajan, R. (2010). Strategic marketing and marketing strategy: domain, definition, fundamental issues and foundational premises.Journal of the Academy of Marketing Science, 38, 119-140.
Velte, P. (2022). Meta-analyses on corporate social responsibility (CSR): a literature review. Management Review Quarterly, 72(3), 627-675.
Vigneron, F., & Johnson, L. W. (2004). Measuring perceptions of brand luxury. Journal of Brand Management, 11(6), 484-506.
Wang, Y. (2022). A conceptual framework of contemporary luxury consumption. International Journal of Research in Marketing, 39(3), 788-803.
WCED, S. W. S. (1987). World commission on environment and development. Our Common Future, 17(1), 1-91.
Wei, Y. (2022). A Study of the Luxury Brand Marketing Strategy and Its Influence on Consumers.
Wu, Z. (2024). Corporate Marketing and Innovation Strategies Based on Brand Management. Transactions on Economics, Business and Management Research, 8, 53-58. https://doi.org/10.62051/834kq551
Zaichkowsky, J. L. (1985). Measuring the involvement construct. Journal of Consumer Research, 12(3), 341-352.
電子全文 Fulltext
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。
論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available


紙本論文 Printed copies
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。
開放時間 available 已公開 available

QR Code