因應日益複雜的警務工作，警務人員如何在維護治安的前提下，自發性嘗試發展自身的專業技能、確保工作時不受負面情緒影響、尋求幹部、主管的指導與認同，以及主動學習新的事物等方式來形塑警務工作，其執行意願程度是否會受到警務人員同事間相處形成情感性或工作上的緊密連結程度影響，或透過與工作地情感性的連結所形成的地方依附而影響，同時，警務人員發自內心與外部要求的使命感是否會增強工作形塑的強度，因此，本研究探討警務人員社會資本、地方依附與工作形塑間的關聯性，並進一步探討地方依附在社會資本與工作形塑間的中介效果，以及使命感在地方依附與工作形塑間的調節效果。
研究對象為在臺灣離島地區 (金門縣、澎湖縣、連江縣警察局)及本島其他單位工作之警務人員進行研究，總計發放問卷1,190份，有效問卷933份，有效回收率78.40%。本研究以層級迴歸分析檢驗自變項與依變項之直接效果，以 PROCESS 的模式進行中介效果、調節式中介效果。隨後描述性統計、相關分析及其他統計分析使用 SPSS 20.0 統計分析軟體，驗證性因素分析使用 Amos 20.0 統計分析軟體。
研究結果發現：(1) 社會資本對工作形塑有顯著的正向影響；(2) 地方依附在社會資本與工作形塑間具有部分中介效果；(3) 使命感會增強地方依附與減少阻礙性工作要求間的正向關係。本研究認為工作形塑對警務人員是非常重要的，尤其社會資本及地方依附對其有正向影響，應適時提升警務人員社會資本的能量及地方依附的程度，且使命感亦能增強之間的影響力。

The study mainly focuses on when maintaining law and order, how police officers spontaneously develop professional skills, ensure not to be affected by negative emotions, seek approval from supervisors, and actively learn new things for job crafting. We also examine if the close connection between colleagues or the place attachment affects the willingness of implementation. Furthermore, whether the calling from the heart and external requirements enhances the intensity of job crafting. This study explores the correlation between police officers' social capital, place attachment, and job crafting. Moreover, it analyzes the mediating effect of place attachment between social capital and job crafting, as well as the moderating effect of calling between place attachment and job crafting.
The research participants include police officers in the outlying islands (Kinmen County, Penghu County, Lianjiang County Police Stations) and other units in Taiwan. 1,190 questionnaires were distributed and 1,078 were collected. There are 933 valid questionnaires, with an effective rate of 78.40%. The hierarchical regression analysis tested the direct effect of the independent variable and the dependent variable. The PROCESS mode was used to mediate the effect, and moderate the mediation effect. Also, SPSS 20.0 statistical analysis software was conducted for the descriptive statistics, correlation analysis and other statistical analysis. Amos 20.0 statistical analysis software was for confirmatory factor analysis.
The results of the study revealed (1) Social capital has a significant positive effect on job crafting. (2) Place attachment has a partial mediating effect between social capital and job crafting. (3) Calling enhances the positive relationship between place attachment and decreasing hindering job demands. This study shows that job crafting is crucial for police officers. Social capital and place attachment have a positive impact on job crafting. We can increase social capital and place attachment appropriately, and the calling also enhance the influence.

論文審定書 i
中文摘要 ii
Abstract iii
目 次 iv
圖 次 viii
表 次 ix
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 3
第三節 研究目的 5
一、 警務人員社會資本影響工作形塑的程度 6
二、 警務人員地方依附在社會資本與工作形塑間的中介效果 6
三、 警務人員使命感在地方依附與工作形塑間的調節效果 7
第二章 文獻探討與研究假設推導 8
第一節 社會資本 8
第二節 地方依附 11
第三節 使命感 16
第四節 工作形塑 19
第五節 研究變項間關係探討 22
一、 社會資本、地方依附與工作形塑 22
二、 地方依附、使命感與工作形塑 26
第三章 研究方法 29
第一節 研究架構 29
第二節 研究假設 29
第三節 研究對象 31
第四節 變數操作型定義與信效度分析 31
一、 社會資本 32
二、 地方依附 33
三、 使命感 35
四、 工作形塑 36
五、 控制變項 38
第五節 資料分析方法 38
第六節 研究對象樣本分析 39
第四章 資料分析與研究結果 42
第一節 相關分析 42
第二節 假設驗證 44
一、 社會資本對工作形塑的影響 44
二、 中介結果分析 46
三、 調節式中介效果分析 48
四、 補充分析 52
第五章 結論及建議 55
第一節 研究結論 55
一、 研究結論 55
二、 管理意涵 57
三、 理論貢獻 59
第二節 研究限制與研究建議 60
一、 研究限制 60
二、 研究建議 61
參考文獻 63
一、 中文部分 63
二、 英文部分 64

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