線上遊戲不免出現外掛使用者，且這些使用遊戲外掛的行為會對其他玩家在遊戲體驗上產生嚴重的影響，不僅可能使一般玩家產生出侵略性的行為，甚至可能影響一般玩家成為外掛使用者。本研究以英雄聯盟遊戲，一款MOBA (multiplayer online battle arena) 類型的團隊競技遊戲為例，使用中立化理論以及遊戲動機來探討遊戲玩家的遊戲感受以及行為是如何受到外掛使用者影響。本研究透過169份有效問卷並使用partial least squares (PLS) 分析各構面之關係，數據分析結果顯示中立化技術會提升一般遊戲玩家的正面預期反應 (同情、享樂)，並降低遊戲玩家的負面預期反應 (檢舉意圖、侵略行為)，享樂以及侵略行為則是分別對使用外掛意圖造成顯著正面影響。

Abstract
Some online games cheat during the online game and such cheating behavior could affect the gaming experience of other players. This study uses the context of the MOBA (multiplayer online battle arena) game "League of Legends” and considers how players' gaming experiences and behaviors are affected by online game players from the same team through the lens of neutralization theory and gaming motivation. The study uses 169 survey responses and applies partial least squares (PLS) analysis to examine the relationships between the various constructs. The data analysis results show that neutralization techniques increase regular players' positive anticipated responses (sympathy and enjoyment) and decrease their negative anticipated responses (reporting intention and aggressive behavior). Enjoyment and aggressive behavior have a significant positive impact on the intention to use cheats.

目錄
論文審定書i
誌謝ii
摘要iii
Abstractiv
目錄v
圖目錄vii
表目錄viii
第一章緒論1
第二章文獻探討與假說建立3
第一節遊戲動機3
第二節中立化技術3
一、受害者之否認 (Denial of victim)4
二、尋求更高忠誠（Appeal to Higher Loyalties）4
三、對非難者之非難（Condemnation of the Condemners）4
第三節遊戲動機與中立化技術的關係4
第四節預期反應5
一、檢舉意圖5
二、侵略行為5
三、同情5
四、享樂5
第五節遊戲動機與預期反應的關係6
第六節中立化技術與預期反應的關係6
第七節遊戲動機與其它變數的關係7
第三章研究方法9
第一節研究架構與假說路徑9
第二節英雄聯盟10
第三節研究構面11
第四節操作型定義與題項12
第五節問卷測量與分析工具14
第四章數據分析15
第一節 樣本結構15
第二節 研究構面分析16
第三節 假說驗證20
第五章結論與建議22
第一節討論22
第二節實務意涵23
第三節研究限制與未來研究建議方向23
參考文獻24

 

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