近年來，台灣電子產業的發展與重要性再次被放在檯面上檢視並受到關注。其原因諸隨著全球供應鏈的調整和重組，尤其在全球經貿狀態不確定性增加的情況下，企業和政府對於供應鏈的可靠性有了更高的關注。另外，台灣社會多年來面臨少子化問題，其造成人口老齡化與社會勞動人口的減少。因此，該如何運用現有資源提升經營效率，即為一重要課題。
本研究之研究目的為探討A公司內部藉由導入資訊管理平台後，對其研發績效之影響與評估。期望該研究成果能對未來資訊管理平台功能之更新與強化，以及相關利害關係人等之參考與借鏡，提升經營效率與競爭力。本研究之研究問題茲分為以下幾點說明。
本研究以質性訪談研究為主要研究方法，並以資訊管理平台在研發團隊中的協同設計、文件管理、物料管理、產品架構與設計變更等五個部分為訪談範圍。研究結果顯示，該資訊管理平台具有：（一）即時性的資料共享功能、縮短溝通協作時間；（二）單一平台整合、減少錯誤發生；（三）資料庫的建立，有利於資料檢索；（四）研發歷程記錄，具時序檢視功能；（五）資料掌控性提升，可進行更精細的分工等五項成效。另外，本研究也針對該資訊平台的不足之處，如（一）使用者介面不夠人性化；（二）高頻率更新使操作難以熟練；（三）相容軟體數量需加強；（四）網路連線不穩定等四項提出加強建議。

In recent years, the development and importance of Taiwan's electronics industry have once again been put on the table for review and attention. The reasons are that with the adjustment and reorganization of the global supply chain, especially when the uncertainty of global economic and trade conditions increases, companies and governments have paid more attention to the reliability of the supply chain. In addition, Taiwanese society has faced the problem of declining birthrate for many years, which has resulted in an aging population and a reduction in the social working population. Therefore, how to use existing resources to improve operating efficiency is an important issue.
The purpose of this study is to explore the impact and evaluation of Company A's R&D performance after the introduction of an information management platform. It is hoped that the research results can be used to update and strengthen the functions of the information management platform in the future, as well as provide reference and inspiration for relevant stakeholders to improve operating efficiency and competitiveness. The research questions of this study are divided into the following points.
This study uses qualitative interview research as the main research method, and takes the five parts of the information management platform in the R&D team as collaborative design, document management, material management, product architecture and design changes as the scope of the interview. Research results show that this information management platform has: (1) real-time data sharing function, shortening communication and collaboration time; (2) single platform integration, reducing errors; (3) establishment of database, which is conducive to data retrieval; (4) R&D process records, with timing review function; (5) Improved data control, allowing for a more refined division of labor and other five effects. In addition, this study also focuses on the shortcomings of this information platform, such as (1) the user interface is not user-friendly enough; (2) high-frequency updates make it difficult to operate proficiently; (3) the number of compatible software needs to be strengthened; (4) the network Suggestions for strengthening were put forward in four areas, including unstable network connections.

論文審定書 i
誌　謝 ii
摘　要 iii
Abstract iv
目　錄 v
圖　次 vii
表　次 viii
第一章　緒論 1
第一節　研究背景與動機 1
第二節　研究目的與研究問題 3
第三節　研究流程 3
第二章　文獻回顧 5
第一節　績效評估 5
第二節　A公司之資訊管理平台介紹 9
第三章　研究方法與設計 13
第一節　研究方法與架構 13
第二節　績效評估的質性方法 13
第三節　研究對象 15
第四節　訪談資料 16
第五節　研究信效度 17
第四章　訪談結果分析 18
第一節　協同設計成效 18
第二節　文件管理成效 19
第三節　物料管理成效 20
第四節　產品架構成效 21
第五節　設計變更成效 22
第六節　其他成效 23
第七節　建議更新功能 23
第五章　結論與建議 26
第一節　結論 26
第二節　建議 28
參考文獻 30
中文文獻 30
英文文獻 31

中文文獻
1. Delta Electronics, Inc. （2023）。研發與創新。Deltaww.com。
2. 王威傑（2023）。資訊系統成功模式探討影響行政財務系統成效之因素—以某連鎖教育機構為例﹝未出版碩士論文﹞。國立高雄師範大學事業經營學系。
3. 吳筱雯（2023）。誰才是AI伺服器電源一哥？ 海英俊給了答案　台達電法說會好熱鬧。今周刊。https://www.businesstoday.com.tw/article/category/183015/post/202308010069
4. 李擇明（2022）。企業永續發展策略探討——以A公司為例﹝未出版碩士論文﹞。國立臺灣大學商學研究所。
5. 林金定、嚴嘉楓、陳美花（2005）。質性研究方法：訪談模式與實施步驟分析。身心障礙研究季刊，3(2)，122-136。https://doi.org/10.30072/JDR.200506.0005
6. 曹晏郡、陳信隆（2022）。去年全台勞動人力剩1655萬人 創勞動人口新低紀錄。公視新聞網。https://news.pts.org.tw/article/575637
7. 曾恕欽（2022）。研發人員使用專案管理系統之實證研究-利用資訊系統成功模式﹝未出版碩士論文﹞。中華大學工業管理學系。
8. 趙偉慈（2016）。勞動市場缺工與薪資水準關聯性初探。台灣經濟論衡，14(3)，76-105。
9. 劉燿周（2022）。應用資訊系統成功模式導入公司ERP之個案研究—以美國H集團為例﹝未出版碩士論文﹞。國立臺中教育大學數位內容科技學系碩士在職專班。
10. 潘淑滿（2022）。質性研究：理論與應用。心理。
11. 穆佩芬（1996）。現象學研究法。護理研究，4(2)，195-202。https://doi.org/10.7081/NR.199606.0195
12. 饒佳汶（2022）。台灣人口少子化問題與對策之研究﹝未出版碩士論文﹞。佛光大學公共事務學系。

英文文獻
1. Barba-Gutiérrez, Y., Adenso-Diaz, B., & Hopp, M. (2008). An analysis of some environmental consequences of European electrical and electronic waste regulation. Resources, Conservation and Recycling, 52(3), 481-495.
2. Cutcliffe, J. R. (2000). Methodological issues in grounded theory. Journal of advanced nursing, 31(6), 1476-1484.
3. Dunne, C. (2011). The place of the literature review in grounded theory research. International journal of social research methodology, 14(2), 111-124.
4. Dwarakanath, S. M., Dukaly, M., Srinivasa, N. G. H., & Patel, J. P. (2020). Total product life cycle for medical device industry using windchill plm modules. In Proceedings of the International Conference on Industrial Engineering and Operations Management (pp. 1531-1542).
5. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
6. Garrity, E. J., & Sanders, G. L. (Eds.). (1998). Information systems success measurement. Igi Global.
7. Grieves, M. W., & Tanniru, M. (2008). PLM, process, practice and provenance: knowledge provenance in support of business practices in Product Lifecycle Management. International Journal of Product Lifecycle Management, 3(1), 37-53.
8. Henttonen, K., Ojanen, V., & Puumalainen, K. (2016). Searching for appropriate performance measures for innovation and development projects. R&D Management, 46(5), 914-927.
9. Kim, D., & Jeon, J. (2023). Rediscovering the Industrial Competitiveness of Taiwan. Korea Institute for Industrial Economics and Trade Research Paper No, 23.
10. Klingsieck, K. B., Grund, A., Schmid, S., & Fries, S. (2013). Why students procrastinate: A qualitative approach. Journal of College Student Development, 54(4), 397-412.
11. Lazzarotti, V., Manzini, R., & Mari, L. (2011). A model for R&D performance measurement. International journal of production economics, 134(1), 212-223.
12. Matta, N., Ducellier, G., Charlot, Y., Beldjoudi, M. R., Tribouillois, F., & Hibon, E. (2011). Traceability of design project knowledge using PLM. In 2011 International Conference on Collaboration Technologies and Systems (CTS) (pp. 233-240). IEEE.
13. O'reilly, K. (2012). Ethnographic methods. Routledge.
14. Paul, S. K., Chowdhury, P., Chowdhury, M. T., Chakrabortty, R. K., & Moktadir, M. A. (2023). Operational challenges during a pandemic: an investigation in the electronics industry. The International Journal of Logistics Management, 34(2), 336-362.
15. Pinna, C., Galati, F., Rossi, M., Saidy, C., Harik, R., & Terzi, S. (2018). Effect of product lifecycle management on new product development performances: Evidence from the food industry. Computers in Industry, 100, 184-195.
16. Salimi, N., & Rezaei, J. (2018). Evaluating firms’ R&D performance using best worst method. Evaluation and program planning, 66, 147-155.
17. Tesch, R. (1990). TEXTBASE ALPHA: a different approach to the management of qualitative data. International Journal of Qualitative Studies in Education, 3(3), 285-289.
18. Wu, H. Y., Chen, I. S., Chen, J. K., & Chien, C. F. (2019). The R&D efficiency of the Taiwanese semiconductor industry. Measurement, 137, 203-213.