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高績效工作系統 、組織公民行為的關聯分析 :以在越南經營之跨國公司為例-以職涯成功為中介效果
High Performance Work System and Organizational Citizenship Behavior in Multinational Companies in Vietnam: The Mediation Effect of Career Success
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Date of Exam
Date of Submission
high performance work system, Vietnamese employee, Vietnam, career success, organizational citizenship behavior
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In this study, the relationship between high performance work system (HPWS) and organizational citizenship behaviors (OCB) in multinational corporations (MNCs) in Vietnam, a fast-developing country with highly economic growth in Asia, is investigated. Besides, the underlying mechanism of this relationship still being a "black-box" in this context is considered. Thus, an underlying mechanism is also explored to test the mediating role of career success that intervening the process HPWS influence OCB. The social exchange approach is used in this study to propose the hypotheses. To achieve these objectives, the quantitative method is be applied to collect data from individuals in the form of a questionnaire with closed questions. The survey is delivered to employees working in multinational companies in Vietnam. 220 usable samples on HPWS, career success, OCB, and demographic variables from the Vietnamese employees working in MNCs were collected. Statistical analyses under the support of SPSS 22.0 are employed to test the hypotheses. The result demonstrated the positive relationships between HPWS and OCB, HPWS and career success, career success and OCB. Moreover, the partial mediating role of career success in the positive relationship between HPWS and OCB was supported. In addition, empirical implications and future research suggestions basing on the research findings are also presented.
目次 Table of Contents
Thesis Validation lette i
Table of Contents vi
LIST OF TABLES viii
LIST OF FIGURES ix
Chapter I. INTRODUCTION 1
1.1. Research background 1
1.2. Research questions 6
1.3. Research Objective 7
1.4. Research Scope 7
1.5. Timeline for research 8
1.6. Structure of the thesis 8
Chapter II. LITERATURE REVIEW 10
2.1. High performance work system 10
2.2. Organizational citizenship behaviors 11
2.3. Career success 13
2.4. The relationship between high performance work system and organizational citizenship behaviors. 14
2.5. The mediating role of career success mediates in the relationship between high performance work system and organizational citizenship behaviors. 18
Chapter III. RESEARCH METHOD 22
3.1. Research approach 22
3.2. Questionnaire design 23
3.3. Data Collection and the sample 28
3.4. Research process 29
3.5. Data preparation and data analysis method 31
Chapter IV. DATA ANALYSIS 34
4.1. Descriptions of respondents' profile 34
4.2. Reliability analysis 39
4.3. Descriptive statistics 42
4.4. Correlation analysis 47
4.4. Hypotheses testing 48
Chapter V. CONCLUSION 55
5.1. Findings 55
5.2. Limitations 57
5.3. Contributions 59
RESULT OF DATA ANALYSIS BY SPSS 73
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論文使用權限 Thesis access permission：自定論文開放時間 user define
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校外 Off-campus：開放下載的時間 available 2020-07-19