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博碩士論文 etd-0618124-145846 詳細資訊
Title page for etd-0618124-145846
論文名稱
Title
要接受或是被拒絕?探討接受與邀請同事參與下班後社交活動對員工職場人際行為之影響歷程:同事關係與地位及員工親和性的角色
Accepting It or Being Declined? Exploring the Mechanisms Linking Accepting and Initiating Invitations of After-work Social Activity with Coworkers and Employees’ Interpersonal Behaviors: The Roles of Coworker Exchange, Status, and Employee Agreeableness
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
64
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2024-06-11
繳交日期
Date of Submission
2024-07-18
關鍵字
Keywords
接受社交活動邀請、社會交換、社會地位、需求滿足、情感事件理論、親和性
Invitations acceptance, social exchange, coworker’s workplace status, need fulfillment, Affective Event Theory (AET), agreeableness
統計
Statistics
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中文摘要
過去關於社交活動的研究主要集中在參與下班後的社交活動及其對資源恢復的好處,本研究將焦點從「活動參與者」轉換成「接受邀請並參與」的活動邀請人和活動被邀請人的角度進行探討。為了探討這兩種角色,本研究進行兩項研究。在研究一中,基於社會交換和需求滿足的觀點,提出當員工收到同事的邀請並且這些同事擁有高品質同事交換質量和高社會地位時,員工更有可能接受邀請並參與社交活動。這種接受增加了員工的關係滿足,進而影響員工隔天的主動幫助行為。在研究二中,透情感事件理論的探討活動邀請人的觀點。研究發現,當員工作為活動邀請者向同事發出邀請,且同事接受邀請被去參加社交活動時,會增加員工的興奮感並促進對同事的組織公民行為。此外,同事接受邀請並參加社交活動時,會降低員工的關係焦慮,從而減少人際退縮行為。此外,研究結果亦顯示,親和性會干擾前述的兩個結果。這兩項研究分別採用不同的方法:研究一使用了事件經驗抽樣法,而研究二則使用了時間間隔的與不同來源的研究設計方法。
Abstract
Research on social activity has primarily focused on engaging in after-work social activities and benefits for resource recovery. This research shifts the focus from participation in activities to the roles of invitation acceptance, from recipient and initiator’s perspectives. To examine these two roles, this research employed two studies. In Study 1, using social exchange and need fulfillment perspectives, it is proposed that when employees receive invitations from coworkers with high coworker exchange quality and high workplace status, they are more likely to accept invitations. This acceptance increases employee’s sense of relatedness, leading to proactive helping the next day. In Study 2, the initiators’ viewpoint is explored through the lens of Affective Events Theory (AET). The research reveals that when employees, as initiators, extend invitations to coworkers and those invitations are accepted, it bolsters employees' excitement and promotes organizational citizenship behavior toward coworkers (OCBI). Additionally, coworkers’ invitation acceptance reduces relational anxiety, thereby decreasing interpersonal avoidance. Agreeableness is identified as a moderating factor in these dynamics. The two studies employed different methodologies: Study 1 used the experience event-based sampling method (ESM), while Study 2 utilized a time-lagged, multi-source design.
目次 Table of Contents
論文審定書 i
誌謝 ii
中文摘要 iii
英文摘要 iv
INTRODUCTION 1
TEHORY AND HYPOTHESES 8
The nature of after-work social activity invitations in the workplace 8
Coworker exchange and employee’s invitation acceptance 10
Coworker workplace status and employee’s invitation acceptance 11
Employee’s invitation acceptance, indebtedness, and next-day proactive helping: Social exchange perspective 12
Employee’s invitation acceptance, relatedness need satisfaction, and next-day proactive helping: Need fulfillment perspective 14
From Receiving to Initiating: Coworker’s invitations acceptance as work event 16
Affective Event Theory (AET) and Coworker’s Invitation Acceptance 16
Coworker’s initiation acceptance, excitement, and OCBI 17
Coworker’s initiation acceptance, relational anxiety, and interpersonal avoidance 19
Moderating effect of agreeableness 21
METHOD 23
Study Overview 23
Study 1 Method 23
Study 2 Method 27
RESULTS 30
Results (Study 1) 30
Results (Study 2) 33
DISCUSSION 38
Theoretical implications 39
Practical implications 40
Limitations and suggestions for future research 42
CONCLUSION 44
REFERENCE 46
APPENDIX 55
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