現今因交通便利，通勤上班已成為員工每日必須經歷的過程，然而過去研究並未深究員工通勤上班過程中所從事的「個人化通勤行為」是否影響其通勤中的恢復經驗與心情感受、以及當日工作表現。本研究先透過文獻演繹與前導研究歸納事例，發展出員工個人化通勤行為之題項，隨後進一步探討員工從事個人化通勤行為後，如何透過通勤中恢復經驗及正向心情、進而對當日任務績效及創造力行為產生的影響。此外，本研究亦試圖釐清對於內向性特質較高、或是每日家庭要求程度較高的通勤員工而言，是否更傾向利用其通勤時間從事個人化通勤行為。
為檢視上述問題，在正式研究中，本研究採用經驗抽樣法(experience sampling method)，針對164位不同職業的全職員工，連續施測十個工作日，每日進行兩次資料收集。最終有效配對每日樣本共計1322筆。經多層次路徑分析結果發現：(1) 員工每日通勤時間與其個人化通勤行為有正向關係；(2) 當員工具有高內向性特質時，通勤時間與個人化通勤行為的正向關係確實被增強；然而，若員工內向性程度較低時，此一關係則被減弱；(3) 當日家庭要求程度高時，員工通勤時間與其個人化通勤行為的關係變得更強；然而，若員工每日家庭要求較低時，此一正向關係則被減弱；(4) 個人化通勤行為會透過提升通勤中恢復經驗，進而提升後續任務績效與創造力行為；(5) 個人化通勤行為會透過提升通勤中正向心情，進而提升後續任務績效與創造力行為。最後，本研究並依此結論提出理論與管理意涵。

Public transportation is very convenient in Taiwan, making commuting to work a common routine nowadays. However, little research has thoroughly explored the relationship between commuting behavior and employee daily work performance. This study developed a list of commuting behavior and examined their effects on commuting experiences, positive mood, daily task performance, and creativity. It also looked into whether employees with higher introversion or higher daily family demands are more likely to engage in these behaviors. Using the experience sampling method (ESM), the study surveyed 164 full-time employees from various occupations over ten workdays, collecting data twice daily, resulting in 1322 valid samples. The analysis revealed that: (1) Daily commute time positively relate to commuting behaviors; (2) This relationship is stronger for employees with higher introversion and weaker for those with lowor introversion; (3) Employees with higher daily family demands strengthen this relationship, while lower demands weaken it; (4) Commuting behavior improve daily task performance and creativity through better commuting experiences and positive mood during the commute. This study offers theoretical and practical insights based on these findings.

國立中山大學研究生學位論文審定書 i
誌謝 ii
摘要 iii
Abstract iv
第一章 緒論 1
第一節 研究背景與動機 1
第二章 文獻探討與研究假說 6
第一節 個人化通勤行為：定義、特性與內涵 6
第二節 早上通勤時間與個人化通勤行為之關係 7
第三節　早上通勤時間與個人化通勤行為的關係：內向性特質及每日家庭要求的干擾效果 8
第四節　個人化通勤行為對後續任務績效與創造力行為的影響：通勤中恢復經驗的中介效果 9
第五節　個人化通勤行為對後續任務績效與創造力行為的影響：通勤中正向心情的中介效果 11
第三章 研究方法 14
第一節 前導研究發展個人化通勤行為題項 14
第二節　正式研究 18
第三節　研究工具 20
第四節 資料分析方法 22
第四章 研究結果 24
第一節 敘述性統計與相關係數表 24
第二節 驗證性因素分析 25
第三節 假設檢定 26
第四節 補充分析 29
第五章 討論與建議 31
第一節 研究意涵與理論貢獻 31
第二節 管理意涵 33
第三節 研究限制與未來研究建議 34
參考文獻 36
附錄 44

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