博碩士論文 etd-0807117-105336 詳細資訊


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姓名 黃信禹(Hsin-Yu Huang) 電子郵件信箱 E-mail 資料不公開
畢業系所 公共事務管理研究所(Public Affairs Management)
畢業學位 碩士(Master) 畢業時期 105學年第2學期
論文名稱(中) 澎湖冬天遊客之旅遊特性、觀光意象與重遊意願之關聯性分析
論文名稱(英) Travel Characteristics, Tourism Image and Revisiting Willingness Correlation Analysis of Penghu Winter Tourists
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    紙本論文:5 年後公開 (2022-09-07 公開)

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    摘要(中) 澎湖觀光發展兼具自然資源與人文資源,觀光客至澎湖從事旅遊活動幾乎都集中在每年4-9 月份,其餘時間因東北季風影響,遊客數量銳減,致使澎湖觀光明顯產生淡旺季,對澎湖觀光產業景氣、規模與發展連帶產生限縮之影響,是澎湖發展觀光的最大阻力之一。故如何利用自身擁有其他的優勢,來打開澎湖旅遊市場;以及藉由了解遊客對澎湖冬天之感受,並使其成為引發遊客於冬天從事旅遊的吸引力,進而縮短澎湖觀光淡旺季之差距。
    本研究旨在探討冬天到訪澎湖的遊客其「觀光意象」、「重遊意願」與「旅遊特性」的現況、特徵及彼此間的關聯性,採便利性抽樣法共發放500 份問卷,有效問卷為424 份(回收率84.80%),經調查統計彙整發現,冬天到訪澎湖的遊客以女性、26~35 歲、大學、居住於南部(屏東/高雄/台南/嘉義)、已婚(有小孩)等比率最高;並以自行規劃行程、透過電腦網路選擇旅遊資訊、主要目的為觀光旅遊、及旅遊同伴為家人等高於其他類型;而停留時間平均為3 天2 夜、平均每人消費金額為4,000 元~未滿6,000 元,以及住宿旅館等比率最高,其中「過去到訪經驗為第1 次」比率最高,顯示澎湖仍有很多潛在遊客有待開發。
    在冬天到訪遊客對澎湖的觀光意象現況分析中,觀光意象構面以「當地特色」最高,其中觀光意象題項中最高前三項依序為「澎湖的海岸風光蔚藍與沙灘美麗」、「澎湖東北季風強但還可接受」、「澎湖居民純樸與友善與親切」;而重遊意願現況分析中,「推薦」比率較高,而「重遊」、「優先選擇」比率顯然較低,此部分為未來努力方向。
    本研究關聯性研究假設驗證中,不同的人口統計變項其觀光意象、旅遊特性有顯著性差異之假設,部分成立(其重遊意願有顯著的差異,不成立);遊客的旅遊特性對觀光意象、重遊意願有顯著性差異之假設,部分成立;遊客的觀光意象對重遊意願有顯著性影響之假設成立,且均為正相關。
    根據上述研究結果,提出對澎湖推廣冬天觀光之建議及未來相關議題之研究建議,作為澎湖公私部門之觀光單位及團體未來發展澎湖冬天觀光之參考。
    摘要(英) The development of Penghu tourism consists of both its natural and human resources; the activities that Penghu tourists engage in are annually held from April to September. Because of the northeastern monsoon, the number of visitors to Penghu drops hugely during the rest of the months (from October to March), resulting in the obvious difference of peak and low seasons in Penghu tourism. Thus, the decreased number of tourists in Penghu during the low season also reduces the size and the development of the Penghu tourism industry, which is also one of the biggest obstacles to the development of tourism in Penghu. Therefore, it is of great importance to use other advantages that Penghu possesses to open its tourism market; by understanding the feelings of visitors to Penghu in winter time, it is hoped to trigger more tourists to visit Penghu in winter and thus it is hoped that the gap of peak and low seasons in Penghu tourism can be reduced.
    This study was designed to investigate the current situation, characteristics and correlations of "Tourist Imagery," "Revisit Intention" and "Travel Characteristics”. The participants were visitors to Penghu in winter time. The convenience sampling method was used. 500 questionnaires were distributed and collected, of which 424 questionnaires were valid (the response rate was 84.80%). The results of this study show that the majority of winter tourists to visit Penghu are female, aged 26 to 35 with a college degree, and they live in the south of Taiwan (including Pingtung, Kaohsiung, Tainan, and Chiayi). The largest number of female visitors is married women with children, who plan their own itinerary and choose travel information via computer networks. The main purpose of their visit to Penghu is sightseeing and their travel companions are most often their own family members, The average number of days for their travel is 3 days and 2 nights in Penghu; the average expense for each visitor is around NTD$ 4,000 to NTD$ 6,000. They choose to stay in hotels, which have the highest rates of accommodation choices. It was also the first time that they visited Penghu when asked about their past travel experiences. It shows that there are still many potential visitors to be developed.
    The results of this study show that “local specialties” ranked highest of the statistical factors; the top three motives among tourist images are “Penghu has coastal scenery and beautiful sandy beaches”, “Penghu's northeastern monsoon is strong but bearable,” and “Penghu residents are simple, friendly and cordial.” From the analysis of tourist revisit intention, we see that recommendation is the most important factor compared with tourists’ other options; the ratio of revisit and preferred choices to other options are obviously lower, which ought to be improved for future direction.
    In testing the correlation hypothesis of this study, tourist image and travel characteristics showed significant differences in the demographic variables; this part of the hypothesis is correct (there is a significant difference in revisit intention: the hypothesis is null). The other part of the hypothesis is accepted when assuming that travel characteristics will have a significant difference on tourist image and revisit intention. The hypothesis of tourist image on revisit intention is correct; and there is a positive correlation between tourist image and revisit intention.
    From the results of the above study, this study is intended to offer suggestions on promoting Penghu winter tourism for private and public sectors in Penghu, the Penghu tourism bureau and organizations concerned with the future development of winter tourism in Penghu.
    關鍵字(中)
  • 重遊意願
  • 風景區
  • 澎湖
  • 觀光意象
  • 旅遊特性
  • 關鍵字(英)
  • penghu
  • tourism image
  • scenic area
  • revisiting willingness
  • travel characteristics
  • 論文目次 論文審定書.................................................................................................................ⅰ
    謝誌...........................................................................................................................ⅱ
    中文摘要...................................................................................................................ⅲ
    Abstract.....................................................................................................................ⅳ
    目錄...........................................................................................................................ⅵ
    圖次...........................................................................................................................ⅷ
    表次............................................................................................................................ⅸ
    第一章 緒論........................................................................................................1
    第一節 研究背景與動機.......................................................................................1
    第二節 研究目的..................................................................................................11
    第三節 名詞定義..................................................................................................12
    第四節 研究限制..................................................................................................13
    第五節 研究流程..................................................................................................14
    第二章 文獻探討................................................................................................15
    第一節 觀光意象..................................................................................................15
    第二節 重遊意願..................................................................................................28
    第三節 旅遊特性..................................................................................................33
    第四節 澎湖冬天觀光資源..................................................................................41
    第三章 研究方法................................................................................................47
    第一節 研究架構與假設......................................................................................47
    第二節 研究範圍及對象......................................................................................49
    第三節 研究工具..................................................................................................51
    第四節 資料分析方法..........................................................................................57
    第四章 研究結果................................................................................................67
    第一節 敘述性統計分析......................................................................................67
    第二節 差異性檢定分析......................................................................................76
    第三節 相關分析及迴歸分析..............................................................................85
    第五章 結論與建議............................................................................................95
    第一節 管理意涵與建議.....................................................................................95
    第二節 後續研究建議.........................................................................................104
    參考文獻................................................................................................................105
    一、中文部分.......................................................................................................105
    二、英文部分.......................................................................................................111
    附錄........................................................................................................................119
    附錄一 預試問卷.................................................................................................119
    附錄二 正式問卷.................................................................................................122
    附錄三 澎湖國家風景區.....................................................................................125
    附錄四 卡方檢定表.............................................................................................147
    附錄五 單因子變異數分析表...............................................................................153
    附錄六 獨立樣本t 檢定分析表.........................................................................164
    附錄七 相關分析摘要表.....................................................................................168
    附錄八 多元迴歸分析摘要表.............................................................................172
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    口試委員
  • 張隆城 - 召集委員
  • 謝政勳 - 委員
  • 郭瑞坤 - 指導教授
  • 口試日期 2017-07-27 繳交日期 2017-09-07

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