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博碩士論文 etd-0931124-213116 詳細資訊
Title page for etd-0931124-213116
論文名稱
Title
電商直播特色對消費者購買意願影響之研究-以網紅形象為調節變項
The Influences of on Consumer Purchase Intention in E-Commerce Live Streaming Feature:Internet Celebrity Image as a Moderator
系所名稱
Department
畢業學年期
Year, semester
語文別
Language
學位類別
Degree
頁數
Number of pages
117
研究生
Author
指導教授
Advisor
召集委員
Convenor
口試委員
Advisory Committee
口試日期
Date of Exam
2024-10-09
繳交日期
Date of Submission
2024-10-31
關鍵字
Keywords
電商直播特色、可視性、互動性、真實性、網紅形象、購買意願
E-commerce live streaming feature, Visibility, Interactivity, Veracity, Internet celebrity image, Purchasing Intention
統計
Statistics
本論文已被瀏覽 246 次,被下載 15
The thesis/dissertation has been browsed 246 times, has been downloaded 15 times.
中文摘要
近年來,隨著疫情影響,網路線上購物越來越普及,促成了電商的快速崛起。再加上社群媒體的蓬勃發展及行動裝置的廣泛應用,改變了銷售及消費模式,電子商務直播自2019年起爆發性成長,成為當前線上購物的重要指標和創新行銷手段。
除此之外,越來越多企業透過網紅的高知名度,利用社群網路平台,以創意廣告代言或直播的方式吸引目標客群。如何通過網紅直播來提高消費者的購買意願,這在管理實務上值得深入探討,且先前的研究仍較少涉及。因此,本研究將針對台灣電商直播的特色以及網紅形象的現況進行深入調查。
本研究主要探討電商直播的特色對台灣消費者購買意願的影響,具體而言,即消費者在社交媒體平台進行直播購物時的購買意願,以及網紅形象對購電商直播特色和購買意願影響的調節作用。
本研究透過網路問卷發放方式,以研究台灣市場為主要研究對象,一共蒐集398份的有效問卷。分析結果顯示,電商直播特色的可視性、互動性和真實性對消費者購買意願存在著正向的影響。其次,在網紅形象的調節下電商直播特色的可視性和互動性皆會對提高對消費者的購買意願。最後,發現網紅形象對電商直播特色真實性並沒有顯著影響,因此網紅形象對電商直播特色的真實性不會增加對消費者購買意願的影響。
Abstract
In recent years, the epidemic has accelerated the popularity of online shopping, contributing to the rapid rise of e-commerce and transforming sales and consumption patterns. Since 2019, e-commerce live streaming has experienced explosive growth, becoming a key indicator of online shopping and an innovative marketing tool.
Additionally, more enterprises are leveraging social media platforms to attract target audiences through live streaming, utilizing the high visibility of internet celebrities. However, how internet celebrity live streaming influences consumers' purchasing intentions remains underexplored in management practices and academic research.
This study aims to investigate the impact of e-commerce live streaming features on Taiwanese consumers' purchase intentions, particularly when shopping via live streaming on social media platforms. Furthermore, it will explore the moderating role of internet celebrity image on the relationship between live streaming features and purchase intention.
A total of 398 valid questionnaires were collected for this study, with the Taiwan market as the main research target through online questionnaire distribution. The results of the analysis show that the visibility, interactivity, and veracity of e-commerce live features have a positive effect on consumers' purchasing intention. Secondly, both the visibility and interactivity of e-commerce live streaming features moderated by the Internet celebrity's image would increase consumers' purchasing intention. Finally, it is found that there is no significant effect of Internet celebrity image on the veracity of e-commerce live streaming features, and therefore, Internet celebrity image does not increase the effect of the veracity of e-commerce live streaming features on consumers' purchasing intention.
目次 Table of Contents
Thesis Validation Letter i
Acknowledgment ii
中文摘要 iii
Abstract iv
Table of Contents v
List of Tables viii
List of Figures viii
Chapter Ⅰ: Introduction 1
1.1 Research Background 1
1.2 Motivation 5
1.3 Purpose of study 7
1.4 Research Process 8
Chapter Ⅱ:Literature Review 9
2.1 E-Commerce Live Streaming Features 9
2.1.1 E-commerce Live Streaming 9
2.1.2 E-commerce Live Streaming Features 12
2.2 Internet Celebrity Image 14
2.2.1 Internet Celebrities 14
2.2.2 Definition of Internet Celebrity Image 16
2.2.3 Study related to Internet Celebrity Image 20
2.2.3 Influencer Marketing 25
2.3 Purchasing Intention 26
2.4 Hypothesis Development 28
2.4.1 The relationship between e-commerce live streaming features and purchasing intention 28
2.4.2 The moderating effect of internet celebrity image on e-commerce streaming features and purchasing intention 33
Chapter Ⅲ: Research Methodology 38
3.1 Theoretical Framework and Hypothesis 38
3.2 Description of Participants and Samples 39
3.3 Measures and Questionnaire 40
3.3.1 Operational Definitions of Research Variables 41
3.3.2 Independent Variable: E-Commerce Live Streaming Features 42
3.3.3 Moderator Variable: Internet Celebrity Image 45
3.3.4 Dependent Variable: Purchasing Intention 47
3.3.5 Control Variables: Age and Education Level 49
3.4 Data Processing and Analysis Methods 50
3.4.1 Descriptive Analysis 50
3.4.2 Harman’s One-Factor Test 50
3.4.3 Reliability Analysis 51
3.4.4 Confirmatory Factor Analysis (CFA) 51
3.4.5 Pearson Correlation Analysis 52
3.4.6 Variance Inflation Factor (VIF) 52
3.4.7 Regression Analysis 53
Chapter Ⅳ:Research Analysis and Results 54
4.1 Sample Descriptive 54
4.2.1 Descriptive Analysis of E-commerce Live Streaming Features 57
4.2.2 Descriptive Analysis of the Internet Celebrity Image 61
4.2.3 Descriptive Analysis of the Purchasing Intention 63
4.3 Harman’s One-Factor Test 65
4.4 Reliability and Validity Analysis 65
4.5 Hypothesis Testing: Regression Analysis 76
4.5.1 Correlation analysis of variables 76
4.5.2 Variance Inflation Factor 78
4.5.3 The influence of E-commerce on live streaming features on Purchasing intention 79
4.5.4 The influence of Internet celebrity image moderating E-commerce live streaming features on Purchasing intention 80
Chapter Ⅴ:Discussion and Conclusion 82
5.1 Research Findings 82
5.2 Theoretical and Management Implications 87
5.3 Limitations and Suggestions for Future Research 91
5.3.1 Research Subjects and Sample Limitations 91
5.3.2 Platform Variance Limitations 91
5.3.3 Recommendations for Future Research 92
References 93
English References 93
Chinese References 100
Appendix I 103
Questionnaire 103

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