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論文名稱 Title |
素人代言人說服特性與廣告價值對女性消費者廣告效果的影響-以聚光燈面膜為例 The Impact of Amateur Endorser Persuasion Traits and Advertising Value on Advertising Effectiveness for Female Consumers: Take JC Spotlight Masks for Example |
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系所名稱 Department |
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畢業學年期 Year, semester |
語文別 Language |
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學位類別 Degree |
頁數 Number of pages |
85 |
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研究生 Author |
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指導教授 Advisor |
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召集委員 Convenor |
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口試委員 Advisory Committee |
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口試日期 Date of Exam |
2024-10-07 |
繳交日期 Date of Submission |
2024-11-19 |
關鍵字 Keywords |
面膜、素人代言人、說服特性、廣告價值、廣告效果、女性消費者 facial mask, amateur endorser, persuasive charateristic, advertising value, advertising effectiveness, female consumer |
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統計 Statistics |
本論文已被瀏覽 61 次,被下載 2 次 The thesis/dissertation has been browsed 61 times, has been downloaded 2 times. |
中文摘要 |
根據社群聲量調查,在COVID-19疫情趨緩後,消費者已經逐漸習慣從上妝需求轉為肌膚保養需求,其中以面膜品牌的增長尤為快速。而在虛擬社群的情境中,代言人特質對消費者購買意願有直接的影響,其中又以素人代言人可謂是現今自媒體時代最重要的代言人類型之一。過去已有不少研究證實代言人的說服特性對廣告效果的正向影響。然而,廣告說服特性如何影響廣告價值仍較少有學者有較深入的討論。因此,本研究以素人代言人行銷的受眾為主要研究對象,探討素人代言人的說服特性(吸引力、專業性)是否分別影響不同類型(資訊性、娛樂性)的廣告價值,而廣告價值是否又會影響廣告效果(廣告態度、品牌態度、購買意願)。 本研究採問卷調查法為主要研究方法,並選定購買過素人代言人所銷售面膜的女性消費者為受眾進行問卷發放。研究結果顯示,素人代言人的專業性顯著提升了廣告的資訊價值,而其吸引力則增強了廣告的娛樂性。不論是資訊性廣告價值還是娛樂性廣告價值皆可提升消費者對廣告與品牌的態度。然而,僅有娛樂性價值會直接正向影響購買意願。 |
Abstract |
According to a social media volume survey, following the easing of the COVID-19 pandemic, consumers have gradually shifted from makeup needs to skincare needs, with a particularly rapid growth in facical mask brands. In virtual community settings, the characteristics of endorsers directly influence consumer purchase intentions, with amateur endorsers being one of the most important types of endorsers in today's era of self-media. Previous studies have confirmed the positive impact of endorsers' persuasive characteristics on advertising effectiveness. However, there has been less scholarly discussion on how advertising persuasive characteristics influence advertising value. Therefore, this study aims to focus on the audience of amateur endorser marketing to explore whether the persuasive characteristics of amateur endorsers (attractiveness, professionalism) affect different types of advertising values (informational, entertainment), and whether advertising value in turn affects advertising effectiveness (advertising attitude, brand attitude, purchase intention). This study uses a questionnaire survey as the primary research method, targeting female consumers who have purchased facical masks sold by amateur endorsers. The results show that the professionalism of amateur endorsers significantly enhances the informational value of the advertisement, while their attractiveness enhances its entertainment value. Both informational and entertainment values of advertising can improve consumer attitudes towards the advertisement and the brand. However, only entertainment value has a direct positive effect on purchase intention. |
目次 Table of Contents |
論文審定書 ................................................................................................................... i 摘 要 ..................................................................................................................... ii Abstract .................................................................................................................... iii 目 錄 .................................................................................................................... iv 圖 次 .................................................................................................................... vi 表 次 ................................................................................................................... vii 第一章 緒論 .............................................................................................................. 1 第一節 研究背景 ....................................................................................... 1 第二節 研究動機 ....................................................................................... 5 第三節 研究目的 ....................................................................................... 9 第四節 研究問題 ....................................................................................... 9 第五節 研究流程 ..................................................................................... 11 第二章 文獻探討 .................................................................................................... 12 第一節 台灣面膜市場發展與現況 .......................................................... 12 第二節 虛擬社群 ..................................................................................... 15 第三節 素人代言人 ................................................................................. 18 第四節 廣告價值 ..................................................................................... 20 第五節 廣告效果 ..................................................................................... 22 第三章 研究方法 .................................................................................................... 23 第一節 研究架構 ..................................................................................... 23 第二節 研究假設 ..................................................................................... 23 第三節 研究操作性定義與問項 .............................................................. 27 第四節 問卷發放 ..................................................................................... 30 第五節 資料分析法 ................................................................................. 30 v 第四章 研究分析結果 ............................................................................................ 32 第一節 描述性統計分析 .......................................................................... 32 第二節 信度分析 ..................................................................................... 34 第三節 效度分析 ..................................................................................... 35 第四節 差異分析 ..................................................................................... 39 第五節 相關分析 ..................................................................................... 46 第六節 迴歸分析 ..................................................................................... 47 第七節 研究假設檢定結果 ...................................................................... 50 第五章 研究結論與建議 ........................................................................................ 51 第一節 研究結論 ..................................................................................... 51 第二節 研究建議 ..................................................................................... 54 第三節 研究限制與未來研究建議 .......................................................... 56 參考文獻 ................................................................................................................... 58 一、中文部分..................................................................................................... 58 二、英文部分..................................................................................................... 61 三、網路部分..................................................................................................... 72 附錄 正式問卷 .......................................................................................................... 74 |
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