本研究旨在探討U 公司之員工遭遇職業倦怠期間，員工處理職業倦怠的解決方案。研究發現，避免將工作情緒帶入私人生活、適當進行休閒娛樂活動、自我評估、精準尋求工作資源、預留緩衝期、以及安靜離職為 U 公司員工面臨職業倦怠時的解決方案。本研究採質性研究作為研究方法，針對在 U 公司任職的五位受訪者進行深度訪談。透過個別深度訪談，了解員工對於 U 公司的真實感受及想法。最後，將受訪者的訪談做歸納、整理、分析。

This research aims to identify potential solutions for employees at company U who have experienced job burnout. This research has found several solutions when company U’s employees experience job burnout. The solutions include: separating work and personal life, engaging in leisure and recreational activities, conducting self-assessments, seeking precise support, allowing for a buffer period, and practicing quiet resignation. The study employed the qualitative method as its research approach. The researcher formulated interview questions by drawing from relevant literature reviews. These questions were then used to conduct interviews with a total of five employees who are currently working at the company. During the interviews, it is possible to gather genuine thoughts and suggestions from the employees. After the interviews, the responses from the interviewees were carefully organized and analyzed. The findings will also link to the topics discussed in the literature review section.

Thesis Validation Letter……………………………………………………………….... i
Acknowledgments…………………………………………………………………….... ii
Abstract (Chinese) …………………………………………………………………….. iii
Abstract (English) ……………………………………………………………………... iv
Chapter 1 Introduction………………………………………………………………….. 1
Chapter 2 Literature Review……………………………………………………………. 3
2-1 Definition of job burnout…………………………………………………...…. 3
2-2 The causes of job burnout…………………………………………………….. 6
2-3 The consequences of job burnout……………………………………………... 9
2-4 The measurements of job burnout…………………………………………… 10
2-5 The interventions of job burnout…………………………………………….. 12
Chapter 3 Research Methodology……………………………………………….......... 15
3-1 Introduction to research methodology……………………………………...... 15
3-1-1 Advantages and disadvantages of qualitative methodology.................. 16
3-2 Qualitative research……………………………………………...................... 18
3-3 Research questions………………………………………………................... 19
3-4 Profile of interviewees…………………………………................................. 23
Chapter 4 Findings Analysis…………………………………………....................….. 25
4-1 Interpersonal relationships at company U………….………………………... 25
4-2 Working environment at company U……………….……………………….. 28
4-3 Employees’ solutions for job burnout…………….………………………..... 32
4-4 Preventions for job burnout…………………………………….……............. 36
Chapter 5 Conclusion……………………………………………………….……….... 47
5-1 Managerial implications……………………………………….............…...... 48
5-2 Limitations and Future Research…………………………………………..... 48
References…………………………………………………………………….…......... 50
Appendix……………………………………………………………………...…......... 58

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