近年來，企業開始重視維持員工工作與個人生活的和諧。此研究旨在探討員工
在於工作地點與工作時間之認知工作彈性與工作生活平衡之三個面向：工作介入
個人生活、個人生活介入工作、工作個人生活提升，以及下班後使用通訊軟體處
理公事的關係。
本研究以問卷調查法分析388 位在台灣，來自不同企業員工的資料。分析結果
發現：(1)員工認知工作彈性與工作介入個人生活呈負向關係；(2)員工認知工作
彈性與個人生活介入工作呈負向關係；(3)員工認知工作彈性與工作個人生活提
升呈正向關係；(4)當員工有認知工作彈性時，減少工作上通訊軟體的使用會減
低個人生活介入工作的影響。總體而言，根據研究結果建議，減少工作上通訊軟
體的使用，對有認知工作彈性的員工來說，可減低其個人生活介入工作的影響，
對員工個人及公司皆有益處。

In recent years, organizations increasingly recognize the importance and value to find
a healthy harmony between professional and personal responsibilities. This study
explores the influences of employees’ perceived job flexibility in the location and
timing of work on work-life balance including three dimensions: work interference with
personal life (WIPL), personal life interference with work (PLIW) and work/personal
life enhancement (WPLE), and the permeability of work-related communication
technologies (CTs) use during nonwork hours.
This study analyzes cross-sectional data (N=338) from employees of various
industries in Taiwan. The results showed that perceived job flexibility is negatively
related to work interference with personal life, personal life interference with work, and
positively related to work/personal life enhancement; as employees perceived high job
flexibility, they should reduce work-related CTs use during nonwork hours to have
lower personal life inference with work. Overall, the findings suggest that perceived job
flexibility without work-related CTs use during nonwork hours appears to be beneficial
both to employees and to companies.

審定書 ...................................................................................................................... i
中文摘要 ................................................................................................................. ii
Abstract ................................................................................................................. iii
Table of Contents ................................................................................................... iv
Figure ...................................................................................................................... v
Table ....................................................................................................................... vi
Chapter 1 Introduction ........................................................................................... 1
Chapter 2 Literature Review ................................................................................... 4
2.1 Work-life Balance ............................................................................................... 4
2.1.1 Defining Work-life Balance ..................................................................... 5
2.1.2 Work-life Boundary Theories .................................................................. 7
2.1.3 Work-life balance and technology ........................................................... 9
2.2 Job flexibility .................................................................................................... 12
2.2.1 Flexibility policies ................................................................................. 13
2.2.2 Flextime ................................................................................................. 14
2.2.3 Flexplace ................................................................................................ 16
2.3 Work-related communication technologies use during nonwork hours ........... 19
Chapter 3 Method ................................................................................................. 22
Chapter 4 Results .................................................................................................. 29
Chapter 5 Discussion ............................................................................................. 35
5.1 Theoretical contribution ................................................................................... 37
5.2 Practical implications ....................................................................................... 38
5.3 Limitations and future research ........................................................................ 39
References ............................................................................................................. 42
Appendix – Research Questionnaire ..................................................................... 52

Chinese References
劉建宏（2014.07.17）。〈忘掉PC，用即時通訊軟體辦公事吧！〉。《數位時代》。上網日期：2014 年 12 月 04 日，取自 http://www.bnext.com.tw/article/view/id/33068

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