本研究旨在探討綠色人力資源管理（GHRM）、企業社會責任（CSR）、環境組織公民行為（OCBE）與員工感知企業支持志願服務行為（CSEV）之間的關係。並進一步探討環境組織公民行為（OCBE）與員工感知企業支持志願服務行為（CSEV）的中介效果。研究標的以任職於臺灣各產業在職員工及主管做為對象，透過網路方式進行樣本蒐集，所得資料透過統計軟體SPSS24 及PLS執行描述性敘述統計、驗證性分析、相關係數分析以及迴歸分析，得到的重要結果如下：第一，綠色人力資源管理（GHRM）與企業社會責任（CSR）之間呈現正向關係；其次，環境組織公民行為（OCBE）與綠色人力資源管理（GHRM）及企業社會責任（CSR）間具有中介效果；第三，員工感知企業支持志願服務行為（CSEV）與綠色人力資源管理（GHRM）及企業社會責任（CSR）間並未具有中介效果。最後，本研究根據研究結果提供結論、討論分析與管理實務上參考及未來研究的建議。

This study aims to explore the relationship among Green Human Resource Management (GHRM), Corporate Social Responsibility (CSR), Environmental Organizational Citizenship Behavior (OCBE), and Employee Perceived Enterprise Support Volunteering Behavior (CSEV). It further investigates the mediating effect of Environmental Organizational Citizenship Behavior (OCBE) and Employee Perceived Enterprise Support Volunteering Behavior (CSEV). The study primarily focuses on employees and supervisors in various industries in Taiwan. Data is collected through the Internet, and statistical software SPSS24 and PLS are used for descriptive statistics, confirmatory analysis, correlation coefficient analysis, and regression analysis. The important results obtained are as follows: Firstly, there is a positive relationship between GHRM and CSR. Secondly, OCBE is found to have a significant mediating effect between GHRM and CSR. Thirdly, the results also indicate that CSEV has no mediating effect on the relationship between GHRM and CSR. Finally, based on the research results, this study provides conclusions, discussion analysis, and management practice references and suggestions for future research.

論文審定書 i
謝 誌 ii
摘 要 iii
Abstract iv
目　錄 v
圖　次 vii
表　次 viii
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究流程 5
第二章 文獻探討 6
第一節 綠色人力資源管理與企業社會責任 6
第二節 環境組織公民行為 15
第三節 員工感知企業支持志願服務 21
第四節 假設架構圖 29
第三章 研究方法 30
第一節 研究樣本與資料蒐集程序 30
第二節 研究工具 37
第三節 「共同方法變異(CMV)」檢測及說明 42
第四節 控制變項 44
第五節 資料處理分析 45
第六節 研究倫理考量 46
第四章 研究結果 47
第一節 敘述性統計 47
第二節 驗證性因素分析 49
第三節 相關係數分析 51
第四節 迴歸分析 53
第五節 假說檢驗彙總 61
第五章 結論與建議 62
第一節 結論與討論 62
第二節 貢獻與限制 64
參考文獻 67
附 錄 79

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