在快速變化的環境中，傳統企業必須面對新的外部挑戰，其中木材行業是一個具有代表性的研究目標。由於木材產品的天然屬性，造就了以內隱知識為主導的行業環境。本研究使用質性的研究方法，對位於不同國家的八間木材企業進行訪談，並應用扎根理論從質性資料中解釋發生的管理現象。本研究發現不同世代的員工擁有不同的知識特性，透過世代間的學習合作，組織可以很好地導入外部的新知識整合到內部的既有知識體系中，這樣的知識管理體系能夠為企業帶來新的核心能力，最後達到成本導向或者是差異化的持續性競爭優勢。學術上本研究補充了知識管理與核心能力在以內隱知識為主導的研究情境之中的關係。實務上本研究提供了木材行業以及類似情境的傳統產業的在面對劇烈外部環境變化時的管理對策。

Traditional enterprises face new external challenges in the rapidly changing environment, among which the forest product industry is a representative research target. Due to the natural properties of wood products, an industry environment dominated by tacit knowledge has been raised. This research employs a qualitative method, interviews eight companies in different countries, and applies grounded theory to explain the management phenomena from the qualitative data. This study found that employees of different generations have different knowledge characteristics. Through inter-generational learning and cooperation, organizations can import new external knowledge and integrate it into the existing internal knowledge system. Such a knowledge management system can bring new core competences to enterprises and achieve cost-oriented or differentiated sustainable competitive advantages. Academically, this study supplements the relationship between knowledge management and core competence in the research context dominated by tacit knowledge. Practically, this study provides management countermeasures for the forest product industry and traditional industries in similar situations when faced with drastic changes in the external environment.

論文審定書 i
中文摘要 ii
Abstract iii
Table of Contents iv
List of Figures vi
List of Table vii
CHAPTER 1 Introduction1
1.1 Research Background1
1.2 Research Objective9
CHAPTER 2 Literature Review11
2.1 Knowledge management11
2.2 Core Competences15
2.3 Competence based view of the firm18
2.4 Knowledge based view of the firm27
2.5 Competitive Advantage30
CHAPTER 3 Methodology31
3.1 Research framework31
3.2 Sampling31
3.3 Research Method33
3.3.1 Qualitative research method33
3.3.2 The grounded theory35
3.3.3 Data collection and analysis37
3.3.4 Data Analysis - Coding43
CHAPTER 4 Empirical Analysis50
4.1 Traditional industries in the fast-changing environment50
4.2 Implicit Knowledge Management system57
4.3 Developing the Core Competence66
4.4 Competitive advantages in the fast-changing environment73
CHAPTER 5 Conclusion78
5.1 Discussions and conclusions78
5.2 Theoretical contributions87
5.3 Managerial implications90
5.4 Limitation and Future Research Directions92
Reference93
Appendix105

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