目的：了解護理人員對疾病照護品質認證的看法，不僅能針對員工的想法改善團隊組織的合作程度，也能作為政策改良的參考。因此本研究探討護理人員對態度、主觀規範、行為控制、團隊合作、意圖對行為的相關性。
方法：本研究採立意取樣方式，以南部某公立醫學中心及與該院合作之醫院之年滿20歲以上、65歲以下護理人員為對象，共收407份問卷，排除重複填寫等無效問卷，共388份有效，有效回收率95.331%，並以SPSS 22及AMOS 28進行效度、信度分析、描述性統計、t檢定、變異數分析、皮爾森相關分析、結構方程式模型及迴歸分析。
結果：根據本研究分析團隊合作對態度、主觀規範、行為控制、行為有正向顯著影響，對意圖無顯著影響；態度、主觀規範、行為控制對意圖有正向顯著影響。
結論：團隊合作的程度能顯著影響成員的態度、主觀規範、行為控制及行為，因此醫院管理者應營造良好的團隊合作氛圍。成員對於參與疾病認證的意圖受到態度、主觀規範以及行為控制的正向顯著影響，在疾病認證的執行實務上應設法強化成員的態度、主觀規範及行為控制，提升成員參與疾病照護品質認證意願。

Objective: Understanding nursing personnel's perspectives on disease care quality certification not only allows for improving the level of teamwork within the organization based on employee feedback but also serves as a reference for policy improvement. Therefore, this study aims to explore the association between nursing personnel's attitudes, subjective norms, perceived behavioral control, teamwork, intention, and behavior in relation to Disease Care Certification.
Methods: This study adopted a purposive sampling approach and targeted nursing personnel aged 20 to 65 years from a public medical center in the southern region and its collaborating hospitals. A total of 407 questionnaires were collected, and after excluding invalid responses such as duplicates, 388 valid responses remained, resulting in an effective response rate of 95.331%. Validity and reliability analyses, descriptive statistics, t-tests, analysis of variance (ANOVA), Pearson correlation analysis, structural equation modeling (SEM), and regression analysis were conducted using SPSS 22 and AMOS 28.
Results: According to the analysis of this study, teamwork has a positive and significant impact on attitude, subjective norm, behavioral control, and behavior, but has no significant impact on intention; attitude, subjective norm, and behavioral control have a positive and significant impact on intention.
Conclusion: The degree of teamwork significantly influences members' attitudes, subjective norms, perceived behavioral control, and behavior. Therefore, hospital managers should create a positive team cooperation atmosphere. Attitude, subjective norms, and perceived behavioral control have a significant impact on the intention construct. Members' intention to participate in Disease Care Certification is significantly influenced by positive attitudes, subjective norms, and perceived behavioral control . In the practical implementation of Disease Care Certification, efforts should be made to enhance members' attitudes, subjective norms, and perceived behavioral control, thereby increasing their willingness to engage in Disease Care Certification.

論文審定書 i
摘要 ii
Abstract iii
目錄 v
圖次 vi
表次 vii
第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻回顧與探討 4
第一節 疾病照護品質認證 4
第二節 團隊合作 5
第三節 計劃行為理論 7
第三章 研究方法 9
第一節 研究架構 9
第二節 研究假設 10
第三節 問卷設計與研究對象 11
第四節 研究工具 11
第五節 重要變項定義 13
第六節 統計分析方法 15
第四章 研究結果 21
第一節 描述性統計分析 21
第二節 差異性分析 24
第三節 皮爾森相關分析 32
第四節 結構方程式模型分析 33
第五節 迴歸分析 36
第五章 討論與建議 37
第一節 研究討論 37
第二節 研究結論 41
第三節 研究限制 44
第四節 研究建議 44
第五節 研究貢獻 45
參考文獻 47
附錄一 問卷 54
附錄二 人體試驗委員會同意函 57 

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