論文使用權限 Thesis access permission:校內校外完全公開 unrestricted
開放時間 Available:
校內 Campus: 已公開 available
校外 Off-campus: 已公開 available
論文名稱 Title |
倫理領導與知識隱藏:組織自尊的中介角色及主管印象管理的調節作用 Ethical Leadership and Knowledge Hiding: Mediating Role of Organization-based Self-esteem and Moderating Effect of Leader Impression Management |
||
系所名稱 Department |
|||
畢業學年期 Year, semester |
語文別 Language |
||
學位類別 Degree |
頁數 Number of pages |
68 |
|
研究生 Author |
|||
指導教授 Advisor |
|||
召集委員 Convenor |
|||
口試委員 Advisory Committee |
|||
口試日期 Date of Exam |
2023-07-03 |
繳交日期 Date of Submission |
2023-08-24 |
關鍵字 Keywords |
社會學習理論、社會認同理論、倫理領導、主管的印象管理、組織自尊、知識隱藏行為 Social Learning Theory, Social Identify Theory, Ethical leadership, Leader impression management, Organization-based self-esteem, Knowledge hiding behavior |
||
統計 Statistics |
本論文已被瀏覽 209 次,被下載 15 次 The thesis/dissertation has been browsed 209 times, has been downloaded 15 times. |
中文摘要 |
本研究以社會學習理論及社會認同理論為基礎,旨在探討倫理領導、組織自尊、主管印象管理和知識隱藏之間的關係,特別關注員工之組織自尊在倫理領導和知識隱藏之間的中介作用,以及主管印象管理對倫理領導和組織自尊關係的調節效果。 研究採用個人層次的調查法,樣本包括十三個不同行業的有效問卷共計421份,資料分析採用S PSS 軟體執行描述性統計分析、信度分析、相關分析和層級廻歸分析,同時也使用結構方程模型軟體AMOS 執行驗證性因素分析(CFA),並對整體模型進行配適度檢驗。 經過統計分析發現,整體模型的配適度良好,並得出以下幾個發現:1. 倫理領導程度越高,員工的組織自尊感越強;2. 組織自尊感越強,員工的知識隱藏行為越低;3. 組織自尊感在倫理領導和知識隱藏之間扮演中介作用;4 主管印象管理對倫理領導與員工組織自尊感的關係具有正向調節作用。 基於以上分析結果,建議組織應適時透過主管的影響力,減少知識隱藏行為,避免對組織績效和創造力造成不可挽回的破壞。同時,建議通過領導能力的培訓,適時訓練主管展示倫理領導印象,對員工產生積極影響,降低知識隱藏行為。論文最後,本研究也闡述了實務意涵和學術意涵,並提出了研究限制和未來研究方向,為未來研究和企業提供參考。 |
Abstract |
This study primarily examines the relationships among ethical leadership, leader impression management, organization-based self-esteem, and knowledge hiding. It is grounded in social learning theory and social identify theory to investigates the mediating effect of organization-based self-esteem on the relationship between ethical leadership and knowledge hiding. Additionally, the study explores the moderating role of leader impression management on the relationship between ethical leadership and knowledge hiding. The study includes a diverse sample of thirteen industries and employs a questionnaire design focused on the individual level. A total of 421 valid responses were collected using the online survey platform SurveyCake. Data analysis was conducted using IBM SPSS Statistics 28.0 software, including descriptive statistics, reliability analysis, correlation analysis, and hierarchical regression analysis, employing a total of four statistical methods. Confirmatory factor analysis (CFA) was performed using the structural equation modeling software AMOS to validate the measurement model, followed by testing the overall model fit. The results of statistical analysis demonstrate a good fit of the overall model and reveal the following findings: 1) The higher the level of ethical leadership, the stronger the organizational self-esteem among employees; 2) Stronger organizational self-esteem is associated with reduced knowledge hiding behavior among employees; 3) Organizational self-esteem mediates the relationship between ethical leadership and knowledge hiding. Based on these findings, it is recommended that organizations effectively utilize supervisors' influence to reduce knowledge hiding behavior, thereby avoiding detrimental effects on organizational performance and creativity. Alternatively, leadership training should be implemented to enhance supervisors' ethical leadership image, positively influencing employees and reducing knowledge hiding behavior. This study is grounded in social exchange theory, with organization-based self-esteem as a mediating variable, aiming to explore the reduction of knowledge hiding behavior in relation to ethical leadership. The final sections of the study provide practical and academic implications, along with limitations and suggestions for future research, serving as a reference for future studies and businesses. |
目次 Table of Contents |
論文審定書 i 誌謝 ii 中文摘要 iii 英文摘要 iv 目錄 v 圖次 vi 表次 vii 第一章 緒論 1 第一節 研究背景和動機 1 第二節 研究目的 3 第二章 文獻探討 4 第一節 社會學習理論 4 第二節 社會認同理論 7 第三節 變數介紹 9 第四節 假說推導 18 第三章 研究方法 22 第一節 研究架構 22 第二節 研究假說彙整 23 第三節 研究樣本 24 第四節 變數操作型定義與衡量方式 29 第五節 統計分析方法 34 第四章 實證結果分析 36 第一節 模型檢測 36 第二節 相關分析 38 第三節 層級廻歸分析 38 第五章 結論與建議 49 第四節 分析結果彙整 49 第五節 研究意涵 53 第六節 研究限制與未來研究建議 55 參考文獻 56 |
參考文獻 References |
林鉦棽(2007)。跨層次觀點下印象管理動機與主管導向之組織公民行為的關係:社會互動與組織政治氣候的調節角色。管理學報,24卷,1期,93-131 張偉豪(2011)。論文寫作-SEM不求人。台北:鼎茂。 劉富綺(2015)。影響研發人員知識隱藏及沉默的因素。交通大學管理學院管理科學學程碩士論文,新竹。 劉祥得(2016)。組織自尊中介主管部屬交換關係、組織支持和組織偏差行為因果模式分析:以檢察事務官為例。萬能學報,38期,231-242 賴璽方(2017)。知覺組織污名對組織成員行為之影響:一項針對國軍成員的實證研究。臺灣大學商學研究所博士學位論文,台北市。 Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park: Sage. Bandura, A (1977). Self-efficacy: Toward a Unifying Theory of Behavioral Change. Psychological Review. 84 (2): 191–215. Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall. Bandura, A.(1986), Social Foundations Thought and Action: A Social Cognitive Theory, Englewood Cliffs, NJ:Prentice Hall. Bandura, A. (1994). Self-efficacy. In R. J. Corsini (Ed.), Encyclopedia of psychology (2nd ed., Vol. 3, 368-369). New York, NY: Wiley. Bandura, A. (2008). An agentic perspective on positive psychology. In S. J. Lopez (Ed.), Praeger perspectives. Positive psychology: Exploring the best in people (Vol. 1., 167–196). Westport, CT: Praeger Publishers/Greenwood Publishing Group. Bari, M. W., Abrar, M., Shaheen, S., Bashir, M., & Fanchen, M. (2019). Knowledge Hiding Behaviors and Team Creativity: The Contingent Role of Perceived Mastery Motivational Climate. SAGE Open Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley. Bowling, N. A., Eschleman, K. J., Wang, Q., Kirkendall, C., & Alarcon, G. (2010). A meta-analysis of the predictors and consequences of organization-based self-esteem. Journal of Occupational and Organizational Psychology, 83(3), 601–626. Brown, D., and Zeigler-Hill, V. (2018). “Self-esteem,” in The Self at work: Fundamental Theory and Research. eds. D. Ferris, R. Johnson and C. Sedikides(New York, NY: Routledge), 40–71. Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134. Černe, M., Nerstad, C. G. L., Dysvik, A., & Škerlavaj, M. (2014). What Goes Around Comes Around: Knowledge Hiding, Perceived Motivational Climate, and Creativity. Academy of Management Journal, 57(1), 172–192. Christian J. Resick, Paul J. Hanges, Marcus W. Dickson, Jacqueline K. Mitchelson, (2006) A Cross-Cultural Examination of the Endorsement of Ethical Leadership,. Journal of Business Ethics, 63, 345–359 Connelly, C. E., Černe, M., Dysvik, A., & Škerlavaj, M. (2019). Understanding Knowledge Hiding in Organizations. Journal of Organizational Behavior. 40, 779–782. Connelly, C. E., Zweig, D., Webster, J., & Trougakos, J. P. (2011). Knowledge hiding in organizations. Journal of Organizational Behavior, 33(1), 64–88. Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business Press. Eden, D., & Zuk, Y. (1995). Seasickness as a self-fulfilling prophecy: Raising self-efficacy to boost performance at sea. Journal of Applied Psychology, 80(5), 628–635. Enderle, G. (1987). Some perspectives of managerial ethical leadership. Journal of Business Ethics, 6 ,657–663 Filosa, L. (2022). Self-Esteem Development and Work-Related Role Transitions. doctoral thesis, Sapienza, University of Rome. Italy: Rome. Filosa, L., & Alessandri G. (2022). Validation of the Organizational-Based General Self-Esteem Scale. Front. Psychol.,13: 865153 Gardner, W. L., & Cleavenger, D. (1998). The Impression Management Strategies Associated with Transformational Leadership at the World-Class Level. Management Communication Quarterly,12(1), 3-41 George, D., & Mallery, P. (2003). SPSS for Windows step by step: A simple guide and reference. 11.0 update (4th ed.). Boston: Allyn & Bacon. Hair, J. F., Tatham, R. L., Anderson, R. E., & Black, W. C. (1998). Multivariate Data Analysis (5th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Handy, C. (2002, December 1). What's a Business For? (HBR OnPoint Enhanced Edition). Harvard Business Review. https://store.hbr.org/product/what-s-a-business-for-hbr-onpoint-enhanced-edition/239x?sku=239X-PDF-ENG Hitt, W. D. (1990). Ethics and leadership: Putting theory into practice. Battelle Press Columbus, OH Hollenbeck. J. R., & Brief, A, P, 1987. Tbe effects of individual differences and goal origins ongoal setting and performance. Organizational Behavior and Human Decision Processes,40, 392-414. Ireland, R. D., Hitt, M. A., & Sirmon, D. G. (2003). A Model of Strategic Entrepreneurship: The Construct and its Dimensions. Journal of Management, 29(6), 963–989. Jöreskog, K. G., & Sörbom, D. (1989). LISREL 7: A guide to the program and applications. Chicago: SPSS Inc. Kacmar, K. M., Wayne, S. J., & Wright, P. M. (2009). Subordinate Reactions to the Use of Impression Management Tactics and Feedback by the Supervisor. Journal of Managerial Issues,21(4), 498-517 Kavanagh, D. J., & Bower, G. H. (1985). Mood and self-efficacy: Impact of joy and sadness on perceived capabilities. Cognitive Therapy and Research, 9(5), 507-525. Kelloway, E. K., & Barling, J. (2000). Knowledge work as organizational behavior. Internal Journal of Management Reviews, 2(3), 287-304. Kline, R. B. (2005). Principles and practice of structural equation modeling (2nd ed.). New York: Guilford. Leary, M. R., & Kowalski, R. M. (1990). Impression management: A literature review and two-component model. Psychological Bulletin, 107, 34–47. Lyons, B. J., & Scott, B. A. (2012). Integrating social exchange and affective explanations for the receipt of help and harm: A social network approach. Organizational Behavior and Human Decision Processes, 117(1), 66–79. Molm, L. D. (2001). Theories of social exchange and exchange networks. In G. Ritzer, & B. Smart (Eds.), Handbook of social theory, 260 – 272. London: Sage. Peter Guy Northouse, (2001) Leadership: Theory and Practice. SAGE Publications, Inc Peck, J. A., & Levashina, J. (2017). Impression Management and Interview and Job Performance Ratings: A Meta-Analysis of Research Design with Tactics in Mind. Frontiers in Psychology, Vol.8:201 Pierce, J. L., Gardner, D. G., Cummings, L. L., & Dunham, R. B. (1989). Organization-Based Self-Esteem: Construct Definition, Measurement, And Validation. Academy of Management Journal, 32(3),622-648 Pierce, J. L., & Gardner, D. G. (2004). Self-Esteem Within the Work and Organizational Context: A Review of the Organization-Based Self-Esteem Literature. Journal of Management, 30(5), 591–622. Rao, A, Schmidt SM, Murray LH. (1995) Upward impression management: Goals, influence strategies, Human Relations, 48(2) 147. Redmond, B. F. (2010). Self-Efficacy Theory: Do I think that I can succeed in my work? Work Attitudes and Motivation. The Pennsylvania: State University, World Campus. Ronald W. Clement, (2005). The lessons from stakeholder theory for U.S. business leaders. Business Horizons, 48, 255-264 Rosenberg, M., (1965). Society and the Adolescent Self-Image. Princeton, NJ: Princeton University Press Rosenfeld Paul, (1997). Impression Management, Fairness, and the Employment Interview. Journal of Business Ethics, 16(8), 801-808 Rozell, E. J., & Gundersen, D. E. (2003). The Effects Of Leader Impression Management On Group Perceptions Of Cohesion, Consensus, And Communication. Small Group Research, 34(2), 197–222. Schaubroeck, J., Kim, Y. J., and Peng, A. C. (2012). “The self-concept inorganizational psychology: clarifying and differentiating the constructs,” in International Review of Industrial and Organizational Psychology: Vol.27. International Review of Industrial and Organizational Psychology 2012.eds. G. P. Hodgkinson and J. K. Ford (Chichester: Wiley-Blackwell), 1–38 Schlenker, B. R. (1980). Impression Management: The Self-Concept, Social Identity, and Interpersonal Relations. Brooks/Cole Serenko, A., & Bontis, N. (2016). Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding. Journal of Knowledge Management, 20(6), 1199–1224. Swencionis, J. K., & Fiske, S. T. (2016). Promote up, ingratiate down: Status comparisons drive warmth-competence tradeoffs in impression management. Journal of Experimental Social Psychology, 64, 27–34. Tajfel, H., Billig, M. G., Bundy, R. P., & Flament, C. (1971). Social categorization and intergroup behavior. European Journal of Social Psychology, 1, 149–178. Treviño, L. K., Hartman, L. P., & Brown, M. (2000). Moral Person and Moral Manager: How Executives Develop a Reputation for Ethical Leadership. California Management Review, 42(4), 128–142 Walumbwa, F. O., & Schaubroeck, J. (2009). Leader personality traits and employee voice behavior: Mediating roles of ethical leadership and work group psychological safety. Journal of Applied Psychology, W Edward Stead, Dan L. Worrell, Jean Garner Stead, (1990). An Integrative Model for Understanding and Managing Ethical Behavior in Business Organizations. journal of Business Ethics, 9, 233-242 Zhao, H., Xia, Q., He, P., Sheard, G., & Wan, P. (2016). Workplace ostracism and knowledge hiding in service organizations. International Journal of Hospitality Management, 59, 84–94. 94(5), 1275–1286. Wayne, S. J., & Liden, R. C. (1995). Effects of Impression Management on Performance Ratings: A Longitudinal Study. Academy of Management Journal, 38(1), 232–260. W Edward Stead, Dan L. Worrell, Jean Garner Stead, (1990). An Integrative Model for Understanding and Managing Ethical Behavior in Business Organizations. journal of Business Ethics, 9, 233-242 Zhao, H., Xia, Q., He, P., Sheard, G., & Wan, P. (2016). Workplace ostracism and knowledge hiding in service organizations. International Journal of Hospitality Management, 59, 84–94. |
電子全文 Fulltext |
本電子全文僅授權使用者為學術研究之目的,進行個人非營利性質之檢索、閱讀、列印。請遵守中華民國著作權法之相關規定,切勿任意重製、散佈、改作、轉貼、播送,以免觸法。 論文使用權限 Thesis access permission:校內校外完全公開 unrestricted 開放時間 Available: 校內 Campus: 已公開 available 校外 Off-campus: 已公開 available |
紙本論文 Printed copies |
紙本論文的公開資訊在102學年度以後相對較為完整。如果需要查詢101學年度以前的紙本論文公開資訊,請聯繫圖資處紙本論文服務櫃台。如有不便之處敬請見諒。 開放時間 available 已公開 available |
QR Code |