這項研究探討員工忠誠度、壓力知覺和工作場所內人際關係之間的關係。我們認為，正向的忠誠行為可能無意中導致負面行為，此行為可能影響到一同工作的同事。 我們探討了員工忠誠度的兩大方面：對工作組的忠誠和對主管的忠誠。我們的研究結果顯示，對主管的忠誠度與員工壓力知覺之間存在著正向的相關，對工作團體的忠誠度與壓力知覺之間的關係則為負向相關。此外，我們還發現，人際影響力與對工作團體的忠誠度之間的關係為正相關。這些調查結果顯示，當員工忠誠度為對主管忠誠時，員工忠誠負面的行為會影響同事，並導致增加其他同事的壓力。 研究結果使我們發覺，員工忠誠度也會導致負面的影響，當企業或組織在實行相關規劃時，應注意防止負面情形的產生及其影響。對工作團體的忠誠度與壓力知覺之間的負相關與假設不相符，在本論文中將會探討其原因。

This study investigates the relationship between employee loyalty, perceived stress levels, and interpersonal relationships within the workplace. Our hypothesis posits that positive loyalty behaviors may inadvertently lead to negative behaviors, particularly af-fecting coworkers in the same work group. We examine two dimensions of employee loyalty: loyalty to work group and loyalty to supervisor. Our results demonstrate a posi-tive correlation between loyalty to the supervisor and perceived stress levels among em-ployees, contrasting with the negative correlation observed between loyalty to the work group and perceived stress. Additionally, we uncover a positive relation between inter-personal influence and loyalty to the work group. These findings emphasize that employee loyalty encompasses negative behaviors, affecting coworkers and contributing to height-ened stress levels, when loyalty is directed toward the supervisor. It raises awareness that we need to be cautious while using loyalty as a strategy in business. The contradictory results of the relationship between loyalty to the work group and perceived stress will be discussed in the later part of this study.

Thesis Validation Letter .............................................................................................................................. i 中文摘要....................................................................................................................................................... ii
Abstract...................................................................................................................................................... iii
Chapter 1: Introduction ............................................................................................................................. 1 1.1 Overview of the study .............................................................................................................. 1
Chapter 2: Literature Review.................................................................................................................... 9
2.1 Theoretical Background .......................................................................................................... 9
2.2 Employee Loyalty .................................................................................................................. 10
2.3 Workplace Stress.................................................................................................................... 21
2.4 Interpersonal Influence ......................................................................................................... 31
2.5 Hypothesis development........................................................................................................ 36
Chapter 3: Research Methodology.......................................................................................................... 38
3.1 Research Model ...................................................................................................................... 38
3.2 Questionnaire Construct ....................................................................................................... 40
3.3 Experimental Design ............................................................................................................. 41
3.4 Manipulation check ............................................................................................................... 42
3.5 Survey Distribution ............................................................................................................... 44
3.6 Control Variables ................................................................................................................... 44
Chapter 4: Results..................................................................................................................................... 45
4.1 Descriptive data ..................................................................................................................... 45
4.2 Descriptive statistics .............................................................................................................. 46
4.3 Study 1 .................................................................................................................................... 51
4.4 Study 2 .................................................................................................................................... 56
Chapter 5: Conclusion .............................................................................................................................. 61
5.1 Findings .................................................................................................................................. 61
5.2 Discussion ............................................................................................................................... 62
5.3 Limitations.............................................................................................................................. 66
Reference ................................................................................................................................................... 68 Appendix.................................................................................................................................................... 86

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